I can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me

i can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me

I'm having a same problem, taking my phone to genius bar tonight. Is there any virus going on??

Similar Messages

  • I don't have my apple id and i am stuck on os x mavericks window reinstallion what should i do please help

    i bought macbook air from my friend and he dont have the apple id which he used when he bought it so my window crashed and i tried to reinstall the window but i dont have the apple id what should i doo please help

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
    1. You don't own another Mac.
    If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    2. You do own another Mac.
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
    3. Other issues
    If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
    If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

  • I bought the iPad and got it home and when I turned it on, all I see is the iTunes logo w/ a usb connector and arrow. How do I clear that and go to the home screen??? HELP!

    i bought the iPad and got it home and when I turned it on, all I see is the iTunes logo w/ a usb connector and arrow. How do I clear that and go to the home screen??? HELP!

    You need to Set Up the iPad... Connect it to iTunes...
    See here for Getting Started...
    http://www.apple.com/support/ipad/
    and here...
    iPad User Guide iOS 5
    http://manuals.info.apple.com/en_US/ipad_user_guide.pdf

  • I downloaded music onto my iPhone 4S from from the iTunes Store that I previously purchased, and now I can't delete them from my phone.  I tried do remove them from my MAC too, but still can't delete them.

    I downloaded music onto my iPhone 4S from from the iTunes Store that I previously purchased, and now I can't delete them from my phone.

    How are you trying to delete the music direct on your iPhone?
    You tried to remove the music from iTunes on your Mac how?
    Do you have Sync Music selected under the Music tab for your iPhone sync preferences with iTunes on your computer?

  • Okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks

    okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks

    Hi sigrun from mo,
    If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
    Service Answer Center - iPhone
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Regards,
    - Brenden

  • After update to ios 5, my ipod touch cannot recharge anymore... it's out of battery now what should I do?

    After update to ios 5, my ipod touch cannot recharge anymore... it's out of battery now what should I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
    Apple Retail Store - Genius Bar       

  • HT201363 i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(

    i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • When I try to play several games like: FiFa 2011HD, Real Racing2HD and TransformersHD, after I selected the configurations to start to play it, and then the game close  the window and returns to the Ipad main screen. I upgraded my Ipad at Apple store but

    When I try to play several games like: FiFa 2011HD, Real Racing2HD and TransformersHD, after I selected the configurations to start to play it, and then the game close  the window and returns to the Ipad main screen. I upgraded my Ipad at Apple store but nothing happened. Anyone knows how can I resolve it, please ?

    1. first try to reboot your ipad
    if that don't work then try downloading another app don't matter which one
    and if it fix your problem you can just delete it afterwards

  • I have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray.  i have tried resetting it and its not workin. what should i do, please help. thanks

    i have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray.  i have tried resetting it and its not workin. what should i do, please help. thanks

    If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 

  • My iphone was overheated and then it closed itself, now, I cannot open it, what should I do?

    My iphone was overheated and then it closed itself, now, I cannot open it, what should I do?
    My iphone suddenly closed itself but continued heating. Now it cooled down but I cannot open it. I have ejected the sim card and inserted again but it doesn't work anyway. Also, computers do not recognise the phone and nothing shows up on the screen.
    What should I do next?
    Thanks fellas..

    If your iPhone is still under the warranty I would contact Apple support and browse the replace or repair section. Because of the incident the iPhone should be repaired free of charge.

  • My phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.

    my phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.

    I should mention, it was on low power as I was using it.

  • I have iPhone 3G with ios 4 but now i update new version and my phone is not working.it is not activating..when i tried it says please insert sim and try again..any one plez hepl.

    i have iPhone 3G with ios 4 but now i update new version and my phone is not working.it is not activating..when i tried it says please insert sim and try again..any one plez help

    Try this article if you haven't already
    This is the only possibility that came to my mind when reading about your issue:
    "If an iPhone, iPad, or iPod touch is not recognized in iTunes on Windows, the Apple Mobile Device Service (AMDS) may need to be restarted"

  • No audio or sound from my ipad mini after update or any apps used? What should i do please help?

    my problem is i can't hear the sounds from my ipad especially when i am playing a music or video from youtube or any game up. This happen after an update? I thought it was just an auto silent mode but unfortunately the volume limit is on full and there is no head phones attached. Please help me enable the sounds of my ipad.

    Is it all browsers that you are having problems with, or is just Safari (and I assume that your last post means that other apps are ok) ?
    If only Safari then try clearing its cache : Settings > Safari > Clear History And Website Data (Clear Cookies And Data on iOS 5, 6, 7 and also Clear History)
    Close Safari via the iPad's taskbar (I'm assuming that your iPad is on iOS 7+) : double-click the home button to open the taskbar and then swipe or drag the Safari app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
    And do a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    And then retry playing the videos.

  • After I use the camera icon on the lock screen it doesn't requires password to use the iPhone, After I use the camera icon on the lock screen it doesn't requires password to use the iPhone

    After I use the camera icon on the lock screen it doesn't requires password to use the iPhone,

    You have the password requirement set to something other than "Immediate".
    Settings > General > Password Lock > Require Password

  • If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

    if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
    The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
    it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
    and i hope you understand my problem..
    i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
    -sierra

    Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

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