I can't uninstall Bonjour from my computer. It keeps giving me this error message "The installation source for this product is unavailable. Verify that the source exists and that you can access it."
I have been trying to upgrade to the new iTunes and it wont let me beacuse it cant find the installation source. So I tried to uninstall everything manually, and it wont even let me do that!
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through this time?
Similar Messages
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I have downloaded a movie to rent from iTunes but it is giving me an error message 5103. What does this mean?
The fix for this is supposed to be resetting the system clock to automatic time, but this, as we've seen, more often than not fails to work. After a bit of an email exchange between Apple support and myself I discovered the true fix for this issue, or at least, the one that they said to use and that worked for me.
After resetting your clock go to the folder /Users/Shared in Finder and delete the folder "SC Info". This is a hidden folder, so the way you will need to get it to appear is to use the go to folder command (Shift + Command + G) and type in /Users/Shared/SC Info and hit enter. Change to the column view and you'll be able to see the folder there. Move it to the trash and it will go away, and take your problems with it. Restart the computer for the deletion to take effect and then reauthorize your itunes. Should play your rentals after that.
Props to Zarchanalin for the answer! -
Can i uninstall Dreamweaver from one computer and re-install onto another comuter?
can i uninstall Dreamweaver from one computer and re-install it on another computer?
Yes, you require an internet connection.
Launch DW
Choose Help --> Deactivate
Uninstall using the Add or Remove Programs system control panel
Download the installer from the Adobe site directly or using this method
Install it on the new machine
Launch it with sufficient user privileges (admin)
Let the activation go through
Mylenium -
I just updated my iPad 3 but myI just updated my iPad 3 but myiPhone 5 keep giving me a error message. I don't have permission to access the requested resource, from iPhone and via my Apple Mac??????
If you think this is a bug, you can report it here:
Apple - Mac OS X - Feedback -
I am trying to update ITunes from 10.4 to 10.5 I have tried from both the program, and from a download on Apple's website. Regardless, I get the following error messages: (1) Installation package for iTunes cannot be found. Try installing to find the installation package 'iTunes.msi' in a folder from which you can install iTunes. I can't find this folder. I have tried to completely unistall iTunes through the Control Panel, but it wouldn't let me: I tried going directly to the files themselves, but cannot uninstall. Any help would be greatly appreciated. System OS: Win XP SP 3.
Set the permissions for Everyone in the folder in which CCPackager created, to "Read/Write" enabled. This is strange since there is only an administrator account on the Mac (and that account already has read/write), but it seems to resolve the issue.
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I'm getting this error message: "User not registered for online use" when i'm trying to download music/ track names from a CD into ITunes on my Windows 8 PC. I'm registered and my itunes account/ appleID are all correct and working.
The ""not recognized for on-line use". error is associated with the Gracenote service that iTunes uses to look up and retrieve metadata for CDs. Some users have reported that this error occurs when trying to import from CD, subsequent to upgrading to version 12. A number of slightly different solutions have been reported (though all of a similar nature).
Try walking through the following steps - before starting you may have to enable hidden files and folders to be viewed - in Windows 7 / Windows Explorer select Organize > Folder and search options, then on the View tab make sure that Show hidden files, folders and drives is selected. Without this you won't see the AppData folder in C:\Users\username\
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this doesn't work:
In iTunes, select Edit > Preferences and make a note (or take a screenshot) of your preferences settings in all relevant tabs
Exit iTunes
In Windows Explorer, go to the folder C:\Users\username\AppData\Roaming\Apple Computer\iTunes
Delete the following file:iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If this second procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1.
If this one didn't work:
Exit iTunes
Check the following folders:
C:\Users\username\AppData\Local\Apple Computer\iTunes
C:\Users\username\AppData\LocalLow\Apple Computer\iTunes
Delete any copies of the following files:
CD Info.cidb
com.apple.iTunes.Gracenote.plist
iTunesPrefs.xml
Restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
Again, if this procedure does work, you'll need to restore other iTunes preferences settings to those that you noted in step 1 of the second procedure. If you're still not able to retrieve CD info:
Exit iTunes
In Windows, select Start > Control Panel > Programs and Features. Find the entry for iTunes, right-click and select Repair.
When this process has finished, restart iTunes
Insert a CD and see if details are now correctly retrieved from Gracenote
If none of these have worked (and almost everything I've seen suggests you should be OK by this point), you may have an issue with the installation and configuration of iTunes itself. If you have got this far, see turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for advice on how to remove and replace of all components of iTunes. -
I bought a new ipad air but when i install the apps , all of them are gone , but i app store still are and says you can open it. But it can not open.
The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple. -
i erased my mac then i tried to download the os x mavericks, wich i had before ; however, i got this Could not find installation information for this machine.
You should not have erased anything. Maverick uses some of the applications from the older software and now that you have erased part of the Operating System you are going to need the Original Install disc's that came with your machine. Hold down the C key while installing then do all of the Software updates then you can install Maverick.
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my iphone 3g fails to restore. i have tried to restore many times and in different computers but at the end of the restore process it keeps giving me an error message- 1015. can anybody help? thx.
The phone was jailbroken. That's what that error indicates. You can't get help here. You can't get help from Apple.
Try Google. -
When I try to save a file from my GarageBand to my PC it keeps giving me a error message . Message says could not be copied because error occurred. The file cannot be found. Any suggestions?
I was trying to upload from my iPad to my pc.
That was hard for us to guess, from your post It might have helped to mention the iPad.
How are you trying to save the song to your PC? Are you sending the song to iTunes? If yes, as a project or as an audio file? Make sure, you select "AAC" and not "GarageBand", when you share the song from your iPad.
If the clip is not too large, you might alternately try to share it by mail, see:
Share GarageBand songs -
My computer keeps giving me an error message "non sysetm disk or disk error replace and strike any
My computer keeps giving me an error message "non systne disk or disk error replace and strike any key when ready" It is a HP elite notebook. WHen I strike any key it looks as though it is running scripts and return to the above error. Is there a way to reset the computer to a point in time when it function normally?
My suggestion is to start unit and press F10 to get into BIOS. Navigate to Diagnostics and select Hard Disk Self Test. This will test your Hard Drive for errors and failure. If the hard drive does not pass both tests, you will need to replace the hard drive and obtain recovery disks.
I work for HP.
Please click the White Kudos star on the left to say thanks.
Please mark Accept As Solution if this resolves your issue. -
I have both Iwork and Microsft Office (had to have it for school) on my Macbook Pro. Can I uninstall Iwork on my computer and re install it at a later date from the disc, or was it a one time install
KBowman0526 wrote:
Can I uninstall Iwork on my computer and re install it at a later date from the disc
yes. -
How can I uninstall ePrint from my computer?
I downloaded ePrint for Windows 8 and now I cannot print. This is ridiculous! My printer is an HP Laserjet P1006 and when I try to print a document, my printer doesn't even come up as an option. My printer does not support ePrint. I want things back to what they used to be. I am really angry at this and HP for ruining this. Please someone help me. I need to uninstall ePrint from my computer.
This question was solved.
View Solution.@eprintsucks
If HP ePrint is not showing up in your Uninstall a Program window then follow these instructions:
1. Open devices and printers folder.
2. Right click on the HP ePrint printer > On the pop up menu, click remove device.
3. Highlight any other printer in the folder > go to the top task bar > click on Print Server Properties
4. The Print Server Properties Dialogue box will open up. Click on the Ports Tab.
5. Click on Change Driver Settings (box at the very bottom left) > find the HP ePrint driver. (screenshot shots both steps)
5. Click Remove > Remove Driver and Package Dialogue box will open up > Click on Remove Driver and Driver Package.
This should complete the uninstall process for you.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution -
How can I uninstall mozilla from my computer I can not do it from my uninstall program
When I signed on to my computer Mozilla Fire Fox will not come up therefore not able to get into my favorites or anything. I do not know what happened and I can not uninstall from my computer and need to get it off so hopefully I can reinstall and get it to work.
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up -
My tech guy told me to uninstall Firefox and I've tried about 5 times now, but it won't go away.
What kind of problems do you have that you need to uninstall or possibly reinstall Firefox ?
Most problems are not solved by reinstalling Firefox, but are caused with problems with the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder]
See [[Basic Troubleshooting]] and [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
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