I can't uninstall iTunes on my computer...it keeps telling me it can't find the installer package.  Any suggestions?

I can't uninstall iTunes on my computer...it keeps telling me it can't find the installer package.  Any suggestions?  I have tried to delete all the iTunes components already, it didn't work.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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  • HT1926 Can't download iTunes on my laptop receive following error message- an error occurred during the installation of assembly Microsoft vc80.CRT.type="win32", version 8.0.50727. 6195 public key token= ifc8b3b9a1e18e3b process architecture=x86hresult:00

    Can't download iTunes on my laptop receive following error message- an error occurred during the installation of assembly Microsoft vc80.CRT.type="win32", version 8.0.50727. 6195 public key token= ifc8b3b9a1e18e3b process architecture=x86hresult:0073

    These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
    Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
    If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? (For example, 8007000B.)

  • Where or how do I find the installation package containing "iTunes.msi"?

    I have iTunes 10.5.3.3 installed on my computer with a Windows XP operating system.  I have tried to download the new itunes 10.6 but continually get a pop up which states "The feature you are trying to use is on a network resource that is currently unavailable.  Enter an alternate path to a folder containing the installation package "iTunes.msi".  I have tried  and failed to find this package. 
    I have also tried the support page suggestion by uninstalling the old itunes and then install the new one.  This did not work.  Another pop up also tells me that I cannot remove the old (10.5.3.3) itunes...because..." the feature I am trying to use is on a network resource that is currently unavailable". I am caught in a loop.  It appears that I need to locate the "iTunes.msi" installation package in order to be able to uninstall the old and replace with the new iTunes upgrade.
    Where or how do I find the installation package containing "iTunes.msi"?  Secondly, when I find it is there anything special I need to do or be aware of?

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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    Hello there, cgssurveyingllc.
    Uninstalling iTunes can be tricky, but  following Knowledge Base articles should provide assistance in uninstalling the iTunes Application depending on your Windows version:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    or
    Removing and Reinstalling iTunes and other software components for Windows XP
    http://support.apple.com/kb/HT1925
    If you still have issues with uninstalling using control panel there are additional detailed steps that should help with manually removing the content.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • My iphone 5s wont connect to my itunes on my computer it keeps telling me that my device times out

    My Iphone 5s wont connect to my ituens on my computer it keeps telling me that "device keeps timing out"

    Since your iPhone 5s is obviously still under warranty please consider calling Apple support by scheduling a call. They'll take care of you and fix what ever problems you are experiencing fast and easy with a computer screenshare.

  • I cannot install itunes no matter what I try, I have just purchased the iphone4 and I try to install the new itunes 10.5 but I keep receiving an error message saying that the installation could not be completed please try again.

    I have deleted files/folders like it tells you too here, but nothing seems to work.
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    Thank you

    right click on the setup file
    run as administrator
    also try compatibility mode as winxp sp3
    also try rebooting windows.
    if all fails still, run ccleaner, clean your pc of junk files, scan registry for errors and spyware while your at it.
    can you install another app? meaning will it install anything else or is it just itunes that wont install?
    are you logged in as an admin?

  • Can't  uninstall itunes. missing folder containing itunes64.msi

    I'm having a problem trying to uninstall and reinstall itunes. All of the components were successfully removed except for 'iTunes'. after trying uninstall I keep getting a message : the path cannot be found verify you have access or try to find the installation package in another folder.
    It also asks me to ' enter an alternate path to a folder containing the installation package. itunes64.msi'
    Ive already deleted all the files individually from C drive, but itunes still shows. repeating the same message.
    any ideas or suggestions.....please
    thanks,
    chris.

    This kind of MSI problem can often be fixed with the Microsoft Installer Cleanup Utility.
    Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
    Google msicuu2.exe download
    mydigitallife in the above search has a copy of version 3
    Check for malware before installing it.
    After installing, To run the program – All Programs>>Windows Install
    If you get permission denied error, Try Run as Administrator – an option if you right click on the program.
    Run the program and remove any reference you find to iTunes. Then try installing again.

  • Can I use iTunes in cloud computing from public library computers or admin. protected computers that don't allow downloading applications or saving user files?

    can I use iTunes in cloud computing from public library computers?
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    Are you signed in?
    Image of where this is in iTunes 11: https://discussions.apple.com/message/20585561

  • I cannot uninstall itunes from my computer PC. I cannot update itunes on my computer. I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package

    I cannot uninstall itunes from my computer PC. I cannot update itunes on my computer. I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
    I have tried a serach for the file itunes.msi and nothing comes up.
    Help anyone/
    thanks

    I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help

    I tried to install iTunes 10.5 this morning but an error appeared saying "problem with windows installer package. A program required for this install to complete could not be run." Can someone please help

    Firstly, are you installing iTunes for the first time or are you updating your current version of iTunes?
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    http://www.apple.com/itunes/
    If you've tried that, then try installing iTunes as your computer's administrator. To do this right-click the install package and choose "Run as administrator".
    If you're updating iTunes to the most recent version try repairing the Apple Software Update program on your computer. It's under the add/remove programs.
    1. Open the control panel
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    3. Navigate to "Apple Software Update" in the list and click on it
    4. Click on "Change" then select "Repair" (or just select the repair option in Windows 7)
    Once you repair this, try running iTunes and the update again.
    Fingers crossed!

  • When i try to update it shows, "the path blah blah blah cannot be found. verify you have access to this location and try again, or try to find the reinstall package "itunes.msi"...?

    "The path cannot be found. Verify that you have access to this location and try again, or try to find the installation package "itunes.msi" in a folder from which you can install the product itunes." this is all I see whe i tried to update or uninstall itunes. Why?

    A search of the forums or google would reveal many other threads with the same issue, troubleshooting steps, and resolutions.
    Try helping yourself before asking others to help you.

  • Downloaded itunes 7 update but it cannot find the installation file

    I have had itunes installed and being used for about 3 years. I have the apple update utility loaded so i get notifaction of the lastest versions as the become available.
    Following the most recent upgrade my itunes failed to load as it is telling me it cannot find the installation package as it is located on a network drive. (this is a standalone pc).
    I cant open the version that was installed as it tells me i can only open installed items. To add insult to injury i cant remove it or install an earlier version.
    Basically i cant use my ipod as i cant open, remove or re-install itunes. To say i am annoyed by this is an understatement.
    Any help or guidance would be greatly appreciated.

    Following the most recent upgrade my itunes failed to load as it is telling me it cannot find the installation package as it is located on a network drive. (this is a standalone pc).
    with one of those, let's try the following procedure.
    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
    Description of the Windows Installer CleanUp Utility
    next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
    Removing iTunes and QuickTime for Windows
    now try another itunes install. does it go through properly this time?

  • I am trying to install itunes 10.5 but I get an error message that says click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi...I try to point iTunes to the .msi file but that is not working.

    i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me  a message says "the file location is not a valid installation packaage for the product iTuness.  Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes".  Any help, insight, guidance would be greatly appreciated!!

    "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • When I try to update itunes, I get the following:  The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes64.msi in the box..

    When I try to update itunes, I get the following:  The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes64.msi in the box below.
    This leads me to another dialog box that says:  The file .......is not a valid installation package for the product iTunes.  Try to find the installation package iTunes64.msi in a folder from which you can install iTunes.
    That doesn't work either.  What to do?
    Dean

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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