I can't UNINSTALL Lenovo Veriface 4

I don't want this software on my computer. When I tried to uninstall it, it says it was never installed so cannot be uninstalled! It is in my Start>Programs List, so it is installed.
I went into msconfig and unchecked it from startup. I attempted to delete the desktop shortcut, but that wanted Admin confirmation to delete the program. Is there any way I can remove this from my computer?
I saw something about deleting some files - I would prefer to unistall it properly, if possible.
If there's any way to remove it, should I put it back into startup first? This is on Lenovo G570.

Hi Libra,
Here's a knowledgebase article on that.
See if these steps help at all.
Dave
T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
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What version of OS X on your wife's Mac?
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