I can't unlock my ipad 2-the screen is frozenand I can't type in my password, can't shut it off and can't connect to itunes because I need to unlock it-which I can't..PLS. help!  Thanks!

I can't unlock my ipad 2-the screen is frozenand I can't type in my password, can't shut it off and can't connect to itunes because I need to unlock it-which I can't..PLS. help!  Thanks!

Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Similar Messages

  • I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?

    I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?

    YOU can't fix it.  But you can bring it in to Apple for an out of warranty replacement for $199.

  • Hi, i have macbook A1181 and i lost my install DVD os, i need to buy, im here in philippines, manila, pls help me how can i get the DVD. tnx

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    Ask the store for a local Macintosh Users Group / Club... maybe someone there can help you. You might check pawn shops in the area for a machine that has a full set of disks. Apple will sell/mail you a set. I don't know of anyplace to legitimately download them... For what its worth any commercial (e.g. full retail version) install of OS X on disk should work for your machine.

  • Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore

    Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore

    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

  • My ipod is disabled and cannot to connect to itune because the itune said i have to open my passcot before to connect but how to open it if it locked

    my ipod is disabled and cannot to connect to itune can u hlep me

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
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  • My ipad turned off and now says connect to itunes. when i do this it says the ipad must be restored but says i can't do it ? i havn't synced my ipad on a pc before and it will not work what do i do?

    help

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • My ipod touch is saying that I can't connect to itunes because i need the latest update but when i hook it up to my computer it says i have the latest update. where do i go from here?

    i just got an ipod touch secondhand. when i try to go to itunes its says "request cannot be completed" then when i search for apps on the internet and try to download them it say I need to update my itunes, but then when I sync my ipod to my computer its says I have the most recent update.

    I think that the message is telling you that you need a newer version of the iOS on your iPod.  If the computer has iTunes 10.5 installed then your iPod is maxed out.
    - A 1G iPod can go to 3.1.3 and you get that here:
    Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
    - A 2G to 4.2.1
    - A 3g and 4G to 5.

  • HT4623 I plugged my iphone into my computer and it said it cannot connect to itunes because it needed the 10.6.3. i went to the itunes website and tried to download it but it wont work and still says it will not connect to my iphone.

    A message pops up on my computer telling me that I cannot connect my iphone because itunes needs to be updated and i have tried everything i can think of to update it but it still wont work

    What version of Itunes do you have?  Can you be a little more clear on what - Still wont work means? What happens when you connect the phone? What doesnt happen etc...
    Try:
    1) Unplug phone from computer. 
    2) update to itunes 10.7
    3) reconnect phone to computer

  • How do you get a cd out of the imac g5 drive if the computer doesn't know it's in there.  I've tried shutting it off and holding the mouse button, but nothing works because the computer can't eject what it isn't registering to be there in the first place.

    I can't get access to the cd that is probably slid past where it is supposed to go.  The computer doesn't note it is in there.  This happened once before and I used another cd to tap it into place, and then I could eject the cd.  It's a library music cd and nothing I've done to eject it, works.  The dvd drive is empty to the computer, even though I've tried to trick it by getting it to burn a cd or dvd.  It says insert disc.  Hope someone knows how to pop it into place or open the thing up to get access to the drive.  That cd is due! 

    power off your machine.  hold down your left mouse button.  power on your machine.  This should eject the cd.
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    http://www.osxfaq.com/dailytips/01-2003/01-16.ws
    You indicate you are running on a g5, but 10.6 doesn't run on on a G5.
    On a PowerPC-based Macintosh (but not an Intel-based Macintosh), you may use Open Firmware to eject a CD or DVD disc when normal methods for ejecting it have not succeeded.
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  • I forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?

    i forgot my passcode for the ipad and i can't connect to iTunes because it keeps giving me error message that i have to unlcok the ipad first... any advice on how to restore the ipad or unlock it?

    You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
    This will tell you how to restore
    http://support.apple.com/kb/HT1414
    You will probably need to use recovery mode
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    i get a no service msg and a USB connected to itunes icon on the home page. How can i get past this so i can access and unlock my phone?

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  • How can i unlock my ipod touch 3rd generation if i forgot the password? i dont mind erasing whats on it but how do i even do that? It wont even connect to itunes because of the passcode

    how can i unlock my ipod touch 3rd generation if i forgot the password? i dont mind erasing whats on it but how do i even do that? It wont even connect to itunes because of the passcode

    Hi,
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    Hope this helps! 
    ---likeabird---

  • Can someone pls help me with this code

    The method createScreen() creates the first screen wherein the user makes a selection if he wants all the data ,in a range or single data.The problem comes in when the user makes a selection of single.that then displays the singleScreen() method.Then the user has to input a key data like date or invoice no on the basis of which all the information for that set of data is selected.Now if the user inputs a wrong key that does not exist for the first time the program says invalid entry of data,after u click ok on the option pane it prompts him to enter the data again.But since then whenever the user inputs wrong data the program says wrong data but after displaying the singlescreen again does not wait for input from the user it again flashes the option pane with the invalid entry message.and this goes on doubling everytime the user inputs wrong data.the second wrong entry of data flashes the error message twice,the third wrong entry flashes the option pane message 4 times and so on.What actually happens is it does not wait at the singlescreen() for user to input data ,it straight goes into displaying the JOptionPane message for wrong data entry so we have to click the optiion pane twice,four times and so on.
    Can someone pls help me with this!!!!!!!!!
    import java.util.*;
    import javax.swing.*;
    import javax.swing.event.*;
    import java.awt.*;
    import java.awt.event.*;
    import java.text.*;
    import java.util.*;
    public class MainMenu extends JFrame implements ActionListener,ItemListener{
    //class     
         FileReaderDemo1 fd=new FileReaderDemo1();
         FileReaderDemo1 fr;
         Swing1Win sw;
    //primary
         int monthkey=1,counter=0;
         boolean flag=false,splitflag=false;
         String selection,monthselection,dateselection="01",yearselection="00",s,searchcriteria="By Date",datekey,smonthkey,invoiceno;
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         String singlesearcharray[];
         String[] monthlist={"Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sept","Oct","Nov","Dec"};
         String[] datelist=new String[31];
         String[] yearlist=new String[100];
         String[] searchlist={"By Date","By Invoiceno"};
    //collection
         Hashtable allinvoicesdata=new Hashtable();
         Vector data=new Vector();
         Enumeration keydata;
    //components
         JButton next=new JButton("NEXT>>");
         JComboBox month,date,year,search;
         JLabel bydate,byinvno,trial;
         JTextField yeartext,invtext;
         JPanel panel1,panel2,panel3,panel4;
         JRadioButton single,range,all;
         ButtonGroup group;
         JButton select=new JButton("SELECT");
    //frame and layout declarations
         JFrame jf;
         Container con;
         GridBagLayout gridbag=new GridBagLayout();
         GridBagConstraints gc=new GridBagConstraints();
    //constructor
         MainMenu(){
              jf=new JFrame();
              con=getContentPane();
              con.setLayout(null);
              fr=new FileReaderDemo1();
              createScreen();
              setSize(500,250);
              setLocation(250,250);
              setVisible(true);
    //This is thefirst screen displayed
         public void createScreen(){
              group=new ButtonGroup();
              single=new JRadioButton("SINGLE");
              range=new JRadioButton("RANGE");
              all=new JRadioButton("ALL");
              search=new JComboBox(searchlist);
              group.add(single);
              group.add(range);
              group.add(all);
              single.setBounds(100,50,100,20);
              search.setBounds(200,50,100,20);
              range.setBounds(100,90,100,20);
              all.setBounds(100,130,100,20);
              select.setBounds(200,200,100,20);
              con.add(single);
              con.add(search);
              con.add(range);
              con.add(all);
              con.add(select);
              search.setEnabled(false);
              single.addItemListener(this);
              search.addActionListener(new MyActionListener());     
              range.addItemListener(this);
              all.addItemListener(this);
              select.addActionListener(this);
         public class MyActionListener implements ActionListener{
              public void actionPerformed(ActionEvent a){
                   JComboBox cb=(JComboBox)a.getSource();
                   if(a.getSource().equals(month))
                        monthkey=((cb.getSelectedIndex())+1);
                   if(a.getSource().equals(date)){
                        dateselection=(String)cb.getSelectedItem();
                   if(a.getSource().equals(year))
                        yearselection=(String)cb.getSelectedItem();
                   if(a.getSource().equals(search)){
                        searchcriteria=(String)cb.getSelectedItem();
         public void itemStateChanged(ItemEvent ie){
              if(ie.getItem()==single){
                   selection="single";     
                   search.setEnabled(true);
              else if (ie.getItem()==all){
                   selection="all";
                   search.setEnabled(false);
              else if (ie.getItem()==range){
                   search.setEnabled(false);
         public void actionPerformed(ActionEvent ae){          
              if(ae.getSource().equals(select))
                        if(selection.equals("single")){
                             singleScreen();
                        if(selection.equals("all"))
                             sw=new Swing1Win();
              if(ae.getSource().equals(next)){
                   if(monthkey<9)
                        smonthkey="0"+monthkey;
                   System.out.println(smonthkey+"/"+dateselection+"/"+yearselection+"it prints this");
                   allinvoicesdata=fr.read(searchcriteria);
                   if (searchcriteria.equals("By Date")){
                        System.out.println("it goes in this");
                        singleinvoice(smonthkey+"/"+dateselection+"/"+yearselection);
                   else if (searchcriteria.equals("By Invoiceno")){
                        invoiceno=invtext.getText();
                        singleinvoice(invoiceno);
                   if (flag == false){
                        System.out.println("flag is false");
                        singleScreen();
                   else{
                   System.out.println("its in here");
                   singlesearcharray=new String[data.size()];
                   data.copyInto(singlesearcharray);
                   sw=new Swing1Win(singlesearcharray);
         public void singleinvoice(String searchdata){
              keydata=allinvoicesdata.keys();
              while(keydata.hasMoreElements()){
                        s=(String)keydata.nextElement();
                        if(s.equals(searchdata)){
                             System.out.println(s);
                             flag=true;
                             break;
              if (flag==true){
                   System.out.println("vector found");
                   System.exit(0);
                   data= ((Vector)(allinvoicesdata.get(s)));
              else{
                   JOptionPane.showMessageDialog(jf,"Invalid entry of date : choose again");     
         public void singleScreen(){
              System.out.println("its at the start");
              con.removeAll();
              SwingUtilities.updateComponentTreeUI(con);
              con.setLayout(null);
              counter=0;
              panel2=new JPanel(gridbag);
              bydate=new JLabel("By Date : ");
              byinvno=new JLabel("By Invoice No : ");
              dateComboBox();
              invtext=new JTextField(6);
              gc.gridx=0;
              gc.gridy=0;
              gc.gridwidth=1;
              gridbag.setConstraints(month,gc);
              panel2.add(month);
              gc.gridx=1;
              gc.gridy=0;
              gridbag.setConstraints(date,gc);
              panel2.add(date);
              gc.gridx=2;
              gc.gridy=0;
              gc.gridwidth=1;
              gridbag.setConstraints(year,gc);
              panel2.add(year);
              bydate.setBounds(100,30,60,20);
              con.add(bydate);
              panel2.setBounds(170,30,200,30);
              con.add(panel2);
              byinvno.setBounds(100,70,100,20);
              invtext.setBounds(200,70,50,20);
              con.add(byinvno);
              con.add(invtext);
              next.setBounds(300,200,100,20);
              con.add(next);
              if (searchcriteria.equals("By Invoiceno")){
                   month.setEnabled(false);
                   date.setEnabled(false);
                   year.setEnabled(false);
              else if(searchcriteria.equals("By Date")){
                   byinvno.setEnabled(false);
                   invtext.setEnabled(false);
              monthkey=1;
              dateselection="01";
              yearselection="00";
              month.addActionListener(new MyActionListener());
              date.addActionListener(new MyActionListener());
              year.addActionListener(new MyActionListener());
              next.addActionListener(this);
              invtext.addKeyListener(new KeyAdapter(){
                   public void keyTyped(KeyEvent ke){
                        char c=ke.getKeyChar();
                        if ((c == KeyEvent.VK_BACK_SPACE) ||(c == KeyEvent.VK_DELETE)){
                             System.out.println(counter+"before");
                             counter--;               
                             System.out.println(counter+"after");
                        else
                             counter++;
                        if(counter>6){
                             System.out.println(counter);
                             counter--;
                             ke.consume();
                        else                    
                        if(!((Character.isDigit(c) || (c == KeyEvent.VK_BACK_SPACE) || (c == KeyEvent.VK_DELETE)))){
                             getToolkit().beep();
                             counter--;     
                             JOptionPane.showMessageDialog(null,"please enter numerical value");
                             ke.consume();
              System.out.println("its at the end");
         public void dateComboBox(){          
              for (int counter=0,day=01;day<=31;counter++,day++)
                   if(day<=9)
                        datelist[counter]="0"+String.valueOf(day);
                   else
                        datelist[counter]=String.valueOf(day);
              for(int counter=0,yr=00;yr<=99;yr++,counter++)
                   if(yr<=9)
                        yearlist[counter]="0"+String.valueOf(yr);
                   else
                        yearlist[counter]=String.valueOf(yr);
              month=new JComboBox(monthlist);
              date=new JComboBox(datelist);
              year=new JComboBox(yearlist);
         public static void main(String[] args){
              MainMenu mm=new MainMenu();
         public class WindowHandler extends WindowAdapter{
              public void windowClosing(WindowEvent we){
                   jf.dispose();
                   System.exit(0);
    }     

    Hi,
    I had a similar problem with a message dialog. Don't know if it is a bug, I was in a hurry and had no time to search the bug database... I found a solution by using keyPressed() and keyReleased() instead of keyTyped():
       private boolean pressed = false;
       public void keyPressed(KeyEvent e) {
          pressed = true;
       public void keyReleased(KeyEvent e) {
          if (!pressed) {
             e.consume();
             return;
          // Here you can test whatever key you want
       //...I don't know if it will help you, but it worked for me.
    Regards.

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