I can't unlock the screen to access my macbook pro. When I enter the password it just jiggles. I'm not getting an error message, so I'm pretty certain that the password is correct. Any suggestions?
I can't unlock the screen to access my macbook pro. When I enter the password it just jiggles. I'm not getting an error message, so I'm pretty certain that the password is correct. Any suggestions?
I already checked that one.
I'm baffled, especially since it will usually give you the Invalid user name or password entered message. I'm not getting that. Instead the password field just jiggles back and forth. Very odd.
Similar Messages
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I purchased a box set of books on iTunes, and downloaded them. The title shows up in the "purchased" section, but when I try to send it to my iPod nano, I get an error message telling me it cannot be moved because it cannot be found. I can't find a screen anywhere offering the option to re-download either. I've paid for the books, but cannot access them! Every time I upgrade iTunes, it gets more confusing and harder to use.
Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?
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There's a soft white dot on the screen of my new MacBook Pro Retnia
There's a soft white dot on the screen of my new MacBook Pro Retnia That is visible especially when the background is light. It isn't a sharp dot but rather a soft blurred looking dot. Does anybody else have something like this or does anyone know what it is? I'm thinking its s dead pixel but it doesn't look like one that i've seen on other lcd displays.
I set my desktop background to a 50% grey and that's how I found it. Now that I did, i can't stop looking at it. I tried to take a pic of it its in the center of the photo. Its not easy to see on the photo but, its very easy to see on the display. Oh and its not dirt or something on the surface. Not sure if i should go to the genius bar on it. I am worried that it may get worse. Any input is appreciated.I also had this problem, same make and model and specifications as you have. Brought it into Apple and also called them about. They stated they have not heard of this yet although I find that hard to believe with the # of cases on this being reported. Must have been a bad lot or batch of Retina MBP's that were made and this got by quality control. But they were okay with giving me a new one on the spot.
As you said, doesn't show on darks but on whites; oh boy it sure does and it is annoying on photo editing and documents where white is all you see; about 1.5mm x 1mm big and bright like a little star. Very hard to detect at first unless you have the white background up as wallpaper.
I sent my MBP back for a replacement and told them I did not want a repair on a computer that was less than 3 weeks old. Stuff happens and no one is perfect so long as Apple and their resellers stand by and make amends by issuing new MBP's. I did not buy mine via Apple direct this time, but rather used a authorized Apple reseller and fortunately they agreed to issue a new one. Keeping fingers crossed. -
In the iTunes window, when I update my nano ipod, I get an error message "User ipod cannot be updated. The disk could not be read from or written to." How can I overcome this error message.
Hello there dilip77707,
It sounds like you are getting this error message that your iPod cannot be read from or written to when you are trying to update your iPod Nano. I recommend the troubleshooting from the following article to help you get that resolved. Its pretty straight forward, just start at the top and work your way down as needed:
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I am trying to download the latest version of iTunes to my PC (windows XP) and I keep getting an error message or two. One is that it can't uninstall the previous itunes version, the other is that it can't find itunes.msi. I have tried removing the old version in add/remove programs, but it says the same error. I tried deleting every thing that has itunes in the file/folder/etc and it didn't help.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When i try to sign in iCloud from my pc, i get a error message telling that "you can't sign in because of a server error". Why is it so? what is the problem?
Hi spillgar,
If you are having issues signing in to iCloud from your Windows machine, you may find the following articles helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Regards,
- Brenden -
I have a Canon MX882 printer and more often than note get an error message that says "Printer not Connected." When I check the printer itself, I get confirmation that the access point is connected. I tried reloading the software and that seemed to have solved the problem for awhile but I'm experiencing the same problem. Any ideas what is causing this?
Did you delete all receipts with iDVD in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder before installing the new copy? If not then do so and delete the new application also.
Click to view full size
Then install iPhoto from the disk it came on originally and apply all necessary updaters: Apple - Support - Downloads
OT -
I am having a problem opening pdf files. I get an error message saying
a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19Hi AdobeFiles,
I'm sorry to hear that you're unable to open PDF files. Please see this Help document: Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI for solutions.
Let us know how it goes!
Best,
Sara -
I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?
Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.
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I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??
I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck! -
I am getting an error message with my snap scan ix500 that says the Evernote is not installed properly when I try to transfer it. I have uninstalled/reinstalled evernote and the scan snap softward but it still doesn't work. Anyone know where evernote stores their files on a Mac? Or had this problem.
Are there any dialog boxes popping up behind your Yahoo screen?
I have intermittent problems attaching files in Yahoo mail and this is usually the reason. I'm also using an iMac (10.7.3) and this is likely the problem.
It is generally a Yahoo issue rather than a Mac problem. -
When trying to open a PDF format using Adobe XI I get an error message that there's a problem opening the document (57)
Hi chasore,
Are you still facing this issue?
Is this issue happening with all the documents you have. If yes, i would suggest try uninstall and reinstall. Or if the documents are located on some shared drive try to copy them on local machine and test again.
Regards,
Ajlan Huda. -
I have never been able to upgrade my phone I always get an error message after it goes 2 hours on the computer someone told me I could do it wifi but I don't know where to go to start the download
Make sure you have the right system requirements before you start to update the iOS, you will need:
Apple ID (required for some features)
Internet access
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download) -
Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility.
Does anyone have an idea why the product I purchased (CS4) is not eligible?Hi Louise,
Is your CS4 serial number registered to same adobe id with which you are trying to place the order?
This offer is not available to Education, OEM, or volume licensing customers.
You can send your CS4 license key to me in a private message if you want me to check its configuration.
Here are the Terms and Conditions-
Terms and Conditions | Adobe
Thanks!
Gurpreet
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