I can't up date my iPad, due to problems with the mobilebackup program, what am I supposed to do now?.

I've being trying to up date my iPad, but this has turn an impossible mission.
At first I was happy with my new NO VIRUSES allowed toy; but I have just realized that this is a piece of ****, as any other Microsoft BS equipment.
Now is the "mobile backup" problem...then what?
If anyone can tell me what to do to fix this "mobile backup" problem, I will really appreciate it.
I am sooooooooooo disappointed with this product. They told me, it was trouble free.
Please help me solve this problem.

I was going to suggest doing an explicit backup to see if that fails as well. You would do that by right clicking on the iPad icon in iTunes but...
Another user was able to get the Mobile Backup to work by changing the time zone to an equivalent time zone. https://discussions.apple.com/message/11784549#11784549
They do not state whether they changed the setting on the Windows side or on the iPad. It is possible the backup is trying to match so if you have not done so, try checking that first. What country/timezone are you in?
I'll look through the discussions to see if I see any other solutions. You probably will need to contact Apple directly for support. I think for Windows iTunes there is a Connection Diagnostic tool. Using that may provide more details for why the backup is failing.

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