I can't update any of my apps. I have an old email address that I forgot the password to. I set up a new apple idea (I do know the password to this one), but every time I try to update my apps, it brings me back to my old email.
I've tried many times to get rid of my old iTunes account. I have made a new Apple ID and I do remember the password. My 2 main problems are, i can't update ANY of my apps (and I have 53 to update now), and I can't get rid of my old old email that I forgot the password to. Every time I try to reset the account and start a new iTunes account, it will ask me for my new email. I've tried multiple times to change it, bbut every time i do, it asks me to put a password when for my old email that I forgot the password to reset the account.
Once you purchase or download an app it will always be associated with the Apple ID used to download it. When that app requires and update you must use the Apple ID and password used to download it in the first place. The only way around this is to delete the apps the require the old Apple ID and download or purchase them again with the new Apple ID.
Similar Messages
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I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me
i have the exact same problem and when i tried to contact apple support they didn't help me at all so i'm going to try one more time.
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hey i have ios 4.3.5 on my ipad and i wanna update it to ios 5.1.1 and ive downloaded the file made by apple but every time i try to update it to ios 5.1.1 it allways says error 3194. can anyone help?
alanangert1 wrote:
... every time i try to update it to ios 5.1.1 it allways says error 3194. ...
3194 = http://support.apple.com/kb/ts4451
If the above Support Article does not resolve it... then you have a problem.
Perhaps a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required..
Be sure to make an appointment first...
Note:
That error message may be indicative of the Device being Hacked / jailbroken.... If this is the case then you are on your own.
Unauthorized modification of iOS...
http://support.apple.com/kb/HT3743 -
i have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?
You need iTunes 11.1 which is not available for download in google chrome or other browsers. The only browser it has worked for with me is Safari. Hope this helps!
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It is really frustratating me, as ALL my Apps are really out of date. Please help.
You will need to use that old Apple ID and password to update any apps you purchased using that account. So you will either need to recover that Apple ID, which if you forgot the password you should be able to reset here:
http://iforgot.apple.com
or you will need to delete all those apps and repurchase them using your current Apple ID.
Regards. -
why when i try and get an app does it tell me i haven't used the account before and try and take me through all the billing crap again ???? i haven't used it but how are you supposed to use it if it won't let you ???? this is my first i phone
Flash Player is free, and you might ask for help in Flash Player
This forum is about the Cloud as a delivery process, not about using individual programs... and as far as I know, Flash Player is a different, free, download
If you start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll -
Hello,
I already have an apple ID, but on the payment box theres a question im unable to answer "secret code" what does this meanCannot remember Security Question.
Call Apple Technical Support. You will have to give proof of your identity.
http://support.apple.com/kb/HE57 -
.
When downloading Apps from the Apps store will always follow the Apple id login. Please sign in with the apple id in which you used when downloading the apps to enable you to then update listed app.
Good luck -
I have two apple id's because my hotmail account is no longer active. How can I delete the old one and use or update the new one? Every time I try it won't allow me and now my iPad thinks there are two accounts and they are arguing with each other. Help!
You can't merge accounts or copy content to a different account, so anything that you bought or downloaded via the old account is tied to that account - so any updates that those apps get you will only be able to download via that account. You can change which account is logged in on the iPad via Settings > Store
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How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
I just got the 5s, every time in try to update my apps it's asking for a second password to an Apple ID that is not mine-- it asks for mine and then another one pops up after I enter mine .what do I do?
where did you get this phone from
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The last update failed on
my window 7 home prermium pc, resulting in me having to try it manually download and install,
this also failed leaving my I tunes not working, I tried restore back to a
safer date, but every time it tried to update it failed. eventually it told me
to delete and reinstall, this fails due to the apple mobile device service
failing to start, and asking me if I have sufficient privileges to start system
service, I have tried all suggestions on iTunes page, ie delete everything to
do with apple, and start as administrator, nothing works, help pleaseI too have tried the latest iTunes (12.1.1.4) in Win7. I did a search for latent drivers as you noted but found none. I am glad it worked for you - I'm still no-joy at this point. I'm able to install AMDS over and over again, without issue - it just doesn't start then iTunes launch fails with Error 7. I have to manually remove it.
I am able to connect my iPhone via USB cable and access my photo storage on the phone. I am just not able to install iTunes anymore. I have attempted resolution to this issue for almost two months now. Until that time, I was content with what was installed. It was only when the proverbial update box appeared that I attempted to 'update' my iTunes. WHAT A MISTAKE putting blind faith into an Apple request to update. I SUGGEST NOT TO UPDATE YOUR ITUNES IF IT IS RUNNING PROPERLY!
I realize now, once again I might add, my reliance on software provided by others. It's like anything else, I shouldn't rely on just one method for anything. Time to search for a more pleasant alternative than Apple. Truly, when it worked, it was good at its job, but now that I am wasting time I am looking seriously at upgrading to another type of smartphone and media management software. Way too much trouble for anything as simple as this should be. I wonder, is this a result of another feud with Microsoft? -
Every time I try to update iPhoto or other apps it says I can not because I bought them under a different account but I didn't.
So the Mac you have did you buy it new or used?
If you bought it used you have to contact Apple and have it removed from the original owners name and Apple ID and then register it under your Apple ID.
The iLife apps on newer Mac computers, ones that came with Lion or newer version of OS X , are now tied to the Apple ID of the original owner. No other Apple ID and password can be used to do any updates on them or Re-Download them if you wipe the drive. That is until you have that Mac's serial number removed from the origiinal owners Apple ID. -
I am really angry that I get this message every time I try to update Itunes.
“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
What kind of gobbledegook is that? Are you or Microsoft crazy. Us computer users need simpler instructions. Or you need to write your programs so that they work.
Signed,
Frustrated Apple User
Dean Weaver“The File ‘C:/documents and settings\DEAN\Local Settings\Application Data\Apple\Apple Software Update\itunes.msi’ is not a valid installation package for the product itunes. Try to find the installation package ‘itunes.msi’ in a folder from which you can install itunes.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I have 8 apps that, when I tried to update, are now stuck on "installing" in the box that says update. every time I try to update another app, it gets frozen like this as well. I was able to quit all apps, but these, as they do not respond. Any ideas?
Reset your iPad by holding the home and on/off buttons together for 6 or 7 seconds till the Apple logo appears. Then update your apps one at a time. Do not start the next app until the current one downloads and finishes installing.
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