I can't update any of my apps. It keeps asking to Verify Payment Info

I got a notice to reset my password and now when i try to download app updates it asks to "Verify Payment Info" and then asks to log in again. When I do, it asks to log in again, and again and again.

Ok, so I figured it out. I checked my iPhone and it was having the same trouble. So I went to settings (on the iPhone and iPad) selected store and logged out of the store. Then on my computer, I logged in to iTunes. I went to buy something (a free item...doesn't have to cost anything) and it prompted me to update the payment info (essentially needed to add the security code to my credit card). Then I gave it a minute or two to process...just in case. Logged back in to my iPhone and iPad and everything is back to normal.
Glad it's working, but they should really fix that issue on the mobile devices. Luckily I have iTunes on a computer, so don't have that (they only have the iPad...which they wouldn't be able to update).
Oh well...thanks all for trying to help!

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App store keeps asking to verify billing info

App store problem

Have you verified billing information, as directed?
If you get a message that the card was declined it means that the issuer of the credit or debit card you have on file in your iTunes account rejected a charge or account confirmation. It is not an Apple problem; Apple is just passing through the message from your issuer. There are a number of reasons the charge or verification might be declined:
Insufficient balance or account in arrears
Account suspended for suspected fraud (not necessarily by you)
Error in card number
Wrong expiration date
Wrong CCV code
Address in your iTunes account does not match exactly the billing address for the card
The card was not issued in the country of the iTunes store

I recently got my moms friend old iphone5 that he had for like a month. Everything is fine with it but it wont let me update any of my apps because it asks for his apple ID password. Is there anything i can do to change/fix that?

I recently got my moms friends old iphone5 that he had for like a month. Everything is fine with it but it wont let me update any of my apps because it asks for his apple ID password. Is there anything i can do to change/fix that?

sabrinabriii wrote:
I recently got my moms friends old iphone5 that he had for like a month. Everything is fine with it but it wont let me update any of my apps because it asks for his apple ID password. Is there anything i can do to change/fix that?
You should remove his AppleID and restore it as new.

I can't update any of my apps. I have an old email address that I forgot the password to. I set up a new apple idea (I do know the password to this one), but every time I try to update my apps, it brings me back to my old email.

I've tried many times to get rid of my old iTunes account. I have made a new Apple ID and I do remember the password. My 2 main problems are, i can't update ANY of my apps (and I have 53 to update now), and I can't get rid of my old old email that I forgot the password to. Every time I try to reset the account and start a new iTunes account, it will ask me for my new email. I've tried multiple times to change it, bbut every time i do, it asks me to put a password when for my old email that I forgot the password to reset the account.

Once you purchase or download an app it will always be associated with the Apple ID used to download it. When that app requires and update you must use the Apple ID and password used to download it in the first place. The only way around this is to delete the apps the require the old Apple ID and download or purchase them again with the new Apple ID.

I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna use it to change my country. by the way i can't update any of iPhone apps. need help

I am trying to change my apple id Country. but it says " you have a store credit balance, you must spend your balance before you can change it." i don't wanna spend it to change my country. by the way i can't update any of iPhone apps. need help

It's strange because I can change my AppleID country without this message.
So what to do? Just try to do this again, but on another device. You may also erase cookies and history of your browser.
I hope it will be helpful, good luck!

I changed my itunes password only and now I can't update any of the apps I downloaded using the old password. I tried signing in with the old password with no luck. Can someone help please?

I changed my itunes password only and now I can't update any of the apps I downloaded using the old password. I tried signing in with the old password with no luck. Can someone help please?

Have you signed out of your iTunes account on the device/computer that you are using and signed back in with the updated password ? That should 'refresh' the account on it, and you should be able to use the account's new password to download updates to its apps

I have the iPhone 4 and I put a vanilla gift card visa on there and i used all the money on there I can't update any of my apps till I get rid of the gift car and I don't want to put another card on there please help me I just need to have the option none

I have the iPhone 4 and I put a vanilla gift card visa on there and i used all the money on there I can't update any of my apps till I get rid of the gift car and I don't want to put another card on there please help me I just need to have the option noneI have the iPhone 4 and I put a vanilla gift card visa on there and i used all the money on there I can't update any of my apps till I get rid of the gift car and I don't want to put another card on there please help me I just need to have the option none I've checked.

Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend.

HT1657 i am trying to watch a movie using my appve TV, but i am asked to verify 'payment' info on itunes store. i have updated everything using the 'edit' button, it still isn't working and i am frustrated, 6465107522

i am trying to watch a movie using my appve TV, but i am asked to verify 'payment' info on itunes store. i have updated everything using the 'edit' button, it still isn't working and i am frustrated, 6465107522

perhaps this will help?
h t t p://w w w.aone-soft.com/mobile_3gp_video_converter.htm
or do a google search on "mobile_3gp_video_converter"
Message Edited by JSanders on 11-18-2008 09:43 AM
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My new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?

my new ipad wont make purchases from the app store, asks to verify payment info... I enter it and it says contact itunes support, whats the deal?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

I can't update any of my apps on my Apple iPad

I cannot update any of my apps on my Apple iPad as it keeps asking me for payment and my card details but the apps that I'm trying to update/download are all free. Can you please help me resolve this? Many thanks.

You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

I can't update any of my apps on AppStore, It brings me to the app instead.

I cant update any of my apps, but it opens the app a picked instead of updating it. Help??? Thanks

You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

Why app store is asking to vertify payment info for free products?

Why app store is asking to vertify payment method even for free products? And after that I still can not download any free products from the store.

Verifying payment method validates your Apple ID. You need to do this even if the charge is zero. Can't get around it.

I can't update any of my apps without tap to billing and continue,and it

For a couple days now"since I noticed it" I can't update my Facebook app with out it saying "tap to continue to billing" and it won't let
Me update without putting in my credit card info,but I don't have a credit card. Now I can't download free apps without it saying "tap to continue to billing"

Ok, so I figured it out. I checked my iPhone and it was having the same trouble. So I went to settings (on the iPhone and iPad) selected store and logged out of the store. Then on my computer, I logged in to iTunes. I went to buy something (a free item...doesn't have to cost anything) and it prompted me to update the payment info (essentially needed to add the security code to my credit card). Then I gave it a minute or two to process...just in case. Logged back in to my iPhone and iPad and everything is back to normal.
Glad it's working, but they should really fix that issue on the mobile devices. Luckily I have iTunes on a computer, so don't have that (they only have the iPad...which they wouldn't be able to update).
Oh well...thanks all for trying to help!

Can't get into my sons App Store keeps asking him to answer questions that we don't know answer to

On my sons iPod we can't get gift cards to work as it keeps asking him to answer questions since they replaced his iPod. We don't know answers to questions and can't reset

From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
   1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

I can't Update ANY of My Apps in iTunes 10.4. Suggestions?

iTunes keeps showing that I have updates to apps that I've purchased, but, when I go to update them, nothing happens. It reads that all apps have been updates, which is, of course, incorrect. When I go to my iPhone and see thesame exact apps needing updates, I have no issues whatsoever updating. Anyone else having this issue? TIA!!

Once you purchase or download an app it will always be associated with the Apple ID used to download it. When that app requires and update you must use the Apple ID and password used to download it in the first place. The only way around this is to delete the apps the require the old Apple ID and download or purchase them again with the new Apple ID.

I can't update any of my apps. It keeps asking to Verify Payment Info

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