I can't update Genius - Error (4002)

Every time I try to update the Genius feature, I get an error
"You could not complete your iTunes Store request.An Unknown error occurred (4002)"
Other computers in the same network updated successfully.
Any suggestions about how to fix this?
Thanks

stryfe137 wrote:
I'm having the same problem still and I have tried both of the suggestions on this thread.
If you're having issues updating Genius - turn it off first, then do what I suggested above (removing cookies for apple.com domain), then turn it back on.
If you're having issues turning it on - that must be a different issue, then

Similar Messages

  • Can't Update Genius, No Genius Mixes

    Since installing iTunes 9 on Snow Leopard, I can't Update Genius. When I try to, I get the following message:
    "We could not complete your iTunes Store request. The network connection was lost.
    There was an error in the iTunes Store. Please try again later."
    Anyone know how to fix this?

    Ok, I found a solution. You have to delete your Cookies folder from the Finder. Bit annoying though, since once you've done that you have to re-login to all of your favourite websites.
    http://forums.macrumors.com/showthread.php?p=8454874

  • I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support

    I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • IPad 1 Can't Update (Unkown Error (1))

    I've been trying to update my original iPad WiFi+3G. It will go through the process, installing the firmware, then verifying. I get the message that it can't update the device, with "unknown error (1)." It is presently stuck in restore mode.
    Things I have tried:
    Downloading the update directly from apple
    Rebooting my MacBook
    Repairing permissions on MacBook
    Differnet USB ports
    Differnt cablles
    DFU Mode
    I have an appointment with the Genius Bar Saturday morning (since they aren't taking any for tomorrow). Is there any other suggestions as to what I might try? What does this error mean?
    Have I bricked my iPad? If so, how can that be resolved with Apple?

    You can try this round about method. First, download the iOS 5.1 upgrade directly from the Apple servers;
    http://appldnld.apple.com/iOS5/041-1536.20120307.XvCtw/iPad1,1_5.1_9B176_Restore .ipsw
    Then, use these instructions to apply the upgrade to your iPad;
    iOS upgrade direct download
    After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option key on a Mac or the Shift key on a Windows PC and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest.

  • Installed successfully, but can't update.  Error "Serial Number is not for qualifying product"

    I installed Adobe Creative Suite Production Premium (CS5) on a new PC (Windows 8.1).  Installation was successful.  I uninstalled it on old PC and de-activated it.  My problem is that I can't Update.  Without Updates, I can't read newer Canon photos (so I can't use Bridge or PhotoShop).  In doing the install the first time, I put in an incorrect Adobe product number (I think from Elements 8.0, which I purchased years ago).  I have re-installed twice using the correct serial number, but same result:  I can't Update the programs and get a "Serial Number is not for qualifying product" error..  Please help.  Dave

    update manually,  http://www.adobe.com/downloads/updates/

  • Match error 50 can't update genius

    I've paid for the Match service, but I'm stuck on the first step.  I get almost all the way through and then get an error message that says:  "Genius results can't be updated right now.  An unknown error occurred (-50)."
    I have searched but can not find a fix for this.  If someone knows the cure for this, I'd be a very grateful fella! 

    I may have figured it out. The problem seemed to be connected to a lack of backup ability on the device (maybe a bad preference file?). I found this line that re-enables the functionality (first close itunes!):
    defaults write com.apple.iTunes DeviceBackupsDisabled -bool false
    Then re-open itunes and try the update. It hopefully then allows the backup, update, and restore. It was scary as heck during the delete, update, and restore. Everything seems to be here, though.
    Good luck. Hope this helps some folks.

  • HT5654 Can't update itunes error 3072

    Error message 3072 when I try to do latest software update itunes 11.0.5

    Hello Selfdeterminant,
    Have you tried the steps as mentioned in this Apple Support kb for the iTunes Error after iTunes 11.1.4 Update : http://support.apple.com/kb/ts5376
    Did you remove all the iTunes and its Components in the Given Order.
    iTunes
    Apple Software Update
    Apple Mobile Device Support ( If unable to remove you can ignore it )
    Bonjour
    Apple Application Support
    If you are unable to download iTunes Setup file using the Default browser then have you tried downloading iTunes with a different Web Browser, if not then try that. ( Internet Explorer, Mozilla Firefox, Google Chrome)
    Save the iTunes Installer file in the Location where you can easily find it
    After removing iTunes and its components Restart your Computer once and then Right click the iTunes Setup.exe file and run the Program as Administrator
    If you are using the 64 Bit version of Windows on your computer then it is Good to change the Install Location from " C:\Program Files(x86)\iTunes " To " C:\Program Files\iTunes " while installing iTunes when it asks for the Location.

  • Can't update apps (Error: 80320011)

    Hi, one week ago I got an update for Nokia Music and Oreo skies. However, when trying to update them I get the error message 80320011. Since then, I received several other updates, and all (except these two) worked. I found out that this error code is related to the fact that these apps are currently not avaiable in the store (which I checked and is true). I am from Hungary, and I know that store is regionally very different. Do you think this is the reason?
    Solved!
    Go to Solution.

    Hi NorbsLumia,
    Error code means that the item is missing from the Store.  As a workaround change Country/Region settings as United States, then update apps. After that you can switch back to your original country settings.
    Hope this information helps.
    Cheers,
    periwinkle28

  • I can't update an error occurred while installing the updates.(103)

    I try to update the iThunes but always appear an error (103).

    Read all 3 pages of this thread:  https://discussions.apple.com/thread/4148868?start=15&tstart=0 for possible solutions. 
    Good luck! 

  • Can't update download error 49

    I cannot update adobe photoshop cs6 and other products on Adobe CC. Whenever I try, it says update failed, download error 49. I am running windows 8 64-bit please help.

    Error 49 https://forums.adobe.com/thread/1491394
    -and https://forums.adobe.com/thread/1353632

  • NB200 - Can't update BIOS, error 1072

    I cannot upgrade to New Bios 1.90 for NB200, error 1072, someone could do it?
    Thanks.

    *resolved.*
    After the first attempt, if not possible, then
    Copy the Folder "WINPHLASH" FROM C:\Windows\Temp to es. Desktop and run Winphlash.exe from there.
    Thanks.

  • Keep getting error 4002 when trying to update Genius

    I haven't seen anyone write about getting error 4002 when trying to update genius in itunes. I select update genius and it gathers information and sends it to the itunes store I assume. And then waits a few seconds and then I get the following message "Genius results can't be updated right now. An unknown error occurred (4002) Please try again later." I've been getting this message for well over a month and I keep hoping they'll be an update or somehow it will magically be fixed, but nothing has changed. Anyone have any insight on this one?
    The current ituned library it 123GB and is stored on external drives. It should also be noted that when I first turned on genius when it was released it went through this whole problem without a hitch. I just can't update Genius with any of the music I've added since then. I can't even get genius to recognize music that I got from the itunes store since I've had the problem.

    Be careful - this was a disaster for me. Once I did this, I got a different error - an error 4010 and in trying to recover, caused a lot of library issues that forced me to go to a backup to fix. You'll find a lot of people having the 4010 problem. Basically iTunes Genius is a disaster and Apple isn't fixing it.

  • Can not update BIOS R830-14U

    Notebok Satellite R830-14U (part ? PT32LE) with BIOS 2.70 & EC 1.10
    after upgrade Intel Management Engine Interface v.7.1.52.1176 i can not update BIOS - error "This computer is not supported"
    http://ru.computers.toshiba-europe.com/innovation/dodriverLanguage=42
    The ME Interface provides thermal management for Intel Mainboards. The Intel Management Engine Interface (Intel ME Interface) is the interface between the Intel Management Engine firmware and the host. Drivers and applications on the host that wish to interact with Intel Management Engine through host interface would use the Intel ME Interface host windows driver.
    Model: Tecra R850, Portege R830, Satellite Z830, Qosmio F750, Portege Z830, Satellite Pro S750, Tecra R840, Satellite R830, Satellite Pro R850, Satellite R850
    Downgade Intel Management Engine Interface to 7.00.02.1164 and/or reinstall Value Update Pack (vap-2011-614162421.zip) does not solve the problem.
    What else can I do to fix this problem?

    The problem is solved in complete restoration of the image of the disaster

  • How do I update when error 1004 appears

    Hi
    How can I update when error 1004 appears
    Regards

    Can u tell us were exactely u get the error and what upgrade r u doing.
    Thx

  • I still can't update album art??!!?

    ok so i uploaded with the "show album art" checked off to take off the album art from my ipod and then i checked it yes and updated its updates and everythigs fine and then at the end of updateing it says can't update some error 51
    and so now i tryed to do it and its not working ?
    oiuwq

    Error 51 is a common problem and results from a corrupted Itunes library. Caused by one of many factors. If checking an unchecking results in the same error it is best then to try and rebuild your library and try again after that. read here:
    How to recreate your iTunes Library:
    http://docs.info.apple.com/article.html?artnum=93313

Maybe you are looking for