I can't update icloud on replacement phone because ios is not correct version

I can't update icloud on replacement phone because ios is not correct version. Do I activate the phone as NEW?

Do you mean you can't restore your iCloud backup? If so, then set the phone up as new. Update iOS, then erase it and restore from your iCloud backup.
If that is not what you mean, then you need to explain further.

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My email account was hacked so I had to change the accoun I neMy email ed to change my iCloud account from my old email to my new email on my iPhone but i cannot access my old account. I can't delete iCloud from my phone because i don't have the password.

I am trying to change my icloud account information on my iphone. I tried deleting the old account but couldnt because i dont have the password for the old account. My previous Apple ID account email address was hacked and they changed my password. I went to iForgot but they cant send the password to me via email because that account is disabled. I cant go through the security questions becuase whoever hacked my email changed my account info too. I dont know what to do.

Try to contact Apple Customer Support.

Can't update apps in App Store because apps are "Not signed by Apple"

My app store shows that I have 8 Apps to be updated but every time I try I get this message. "Failed to verify the preflight file. It is not signed by Apple."
Any one have any ideas?

Open System Preferences > Security & Privacy then select the General tab.
Select Anywhere under: Allow apps downloaded from:
If that area is grayed out, click the padlock icon to make changes.

My iPad won't update or let me log into Facebook - says not correct version, but when I check for updates it says it is up to date with 5.1.1?

My ipad won't let me into facebook and when I try to update App, it tells me facebook is not compatible with my ipad. I checked for updates and it says I have the current version (5.1.1). Should I have IOS 7 on this ipad and how to get?

The first generation iPad can't be updated past 5.1.1.
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Trying to choose iCloud backup on my new phone as I lost my previous one but it states"no iCloud backups are compatible with this version" therefore I can't set up my replacement phone! Any suggestions

Trying to choose iCloud backup on my new phone as I lost my previous one but it states"no iCloud backups are compatible with this version" therefore I can't set up my replacement phone! Any suggestions

You can't restore a backup that was made on a device running a more recent version of iOS. If your replacement phone is running iOS 6.0.1 and the one you backed up was running 6.1.2, for example, you would have to update your replacement phone before you could restore to the backup. If this is the case, update your phone by connecting it to your computer, and selecting Check for Update or Update on the Summary tab of your iTunes sync settings, update the phone and set it up as New. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and choose Restore from iCloud Backup. You should then be able to restore your backup.

I stupidly have one iCloud account but with two iphones using it. How can I delete iCloud from my phone without deleting the iCloud account from my husbands phone ? He needs the account on his but I don't want it on mine!!

I Stupidly have one iCloud account but with two phones using it. How can I delete iCloud from my phone without deleting the account from my husbands phone. He needs the account on his but I dont want it on mine!

But does this delete the whole account from the cloud, or just from my device. I must make sure my husband doesn't loose all his business contacts which are in the iCloud device. Thanks.

HT201318 On 12/19/2014 I added 20 MG of ICloud storage using my credit card. The charge is still pending and my storage has not increased. I am planning on upgrading my phone and I need to update ICloud on my phone. Thank you

On 12/19/2014 I added 20 MG of ICloud storage using my credit card. The charge is still pending and my storage has not increased. I am planning on upgrading my phone and I need to update ICloud on my phone. Thank you

This is a user-to-user support forum. You may want to report the problem using the following link: https://www.apple.com/emea/support/itunes/contact.html

TS2755 can't sign in on my phone. "please check network connection". but i can sign into iCloud on my phone & iMessages from my mac

I can't sign in to iMessage on my phone. It says "please check network connection" however i can sign into iCloud on my phone & can sign into iMessages from my mac.
Obvvioulsy I've tried a hard reset & I restored my phone to stock yesterday.

So, considering there have been 20 odd pages on queries since I posted this I'm guessing I aint gonna get any help here, so does anyone know if it's possible to get help from Apple without having to pay? I cant get to a genius bar. I'm looking for an email address maybe? I've spent hours searching through forums & have scoured Apples support pages & as far as I can tell the only way to get anything from Apple is by paying them - I've had my phone over a year you see.
Thanks in advance for any help.

Replacement phone has iOS 7.2 backup from old phone is in iOS 7.1 it will not allow me to restore replacement phone to backup, anyway around this?

Replacement phone has iOS 7.2 installed backup was created in ios 7.1 anyway to restore replacement phone with my backup files? I tried updating the software on the broken phone but it says it is up to date.

You must mean that the replacement iPhone has iOS 7.0.2 since there is no 7.2 version, 7.1 is the current version. If your backup was created with iOS 7.1 it will not restore to an iOS 7.0.2 iPhone. If the iPhone will not update to 7.1 for you, take it back to the Apple store and have the genius bar staff update it so you can restore your backup.

I can't open my i phon because apple id not working what i do ?! my i iphon 4s ios8

i can't open my i phon because apple id not working what i do ?! my i iphon 4s ios8

Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

HT4623 help can't update my iphone 4s sprint to ios 6 because it exit automatically on about 75% of the installotion over the air and itunes ...

help can't update my iphone 4s sprint to ios 6 because it exit automatically on about 75% of the installotion over the air and itunes ...

So what happened to the phone during the process? It should have gone black and restarted a couple of times and there would have been a white progress bar as the update installed. Sounds to me like you've downloaded the update file but not actually installed it. The quickest way to see version of the software is installed is to go to Settings-General-About and check Version.

I can't update my apps after upgrade to iOS 6...?

I can't update my apps after upgrade to iOS 6

Are you sure you have a proper Internet connection? Make sure your iPod is connected to your computer, and you have an Internet connection.
Don't even get me started on the iPod Touch 5G, I actually own an iPod Touch 4G, and I've considered a lot about if I should get the new one. At first look, you might be sold by the features Apple has on their iPod Touch page. It has a taller screen that's a 4-inch Retina Display, has a much better camera with a flash, and comes with iOS 6 preinstalled with Siri. But the real breakthrough comes with the new connector. It's called Lighting, and it's much smaller. But if you have a dock connector that comes with some cars, and maybe a set of speakers or docking stations as alarm clocks, I encourage you not to get the new one. The usage of your old connectors requires a $30 adapter, which is a ridiculous price. And who knows how secure the adapters will be with your docking stations? I personally think Apple has crossed the line. If they are to put a new connector with their new products, they should ship with an adapter in the box, at least at first. This is why I strongly encourage you NOT to get the new 5th generation iPod Touch.
Sorry if I went a little off-topic there, but I wanted to get my point across. For your updating to iOS 6, I reccommend you check out other discussions in the support comunity, and see what other contributors have to say. Or go on Google and search your error messages, possibly someone might've already went through the same problem as you did. I really hope this helped!

I can't update my iPod 4th generation to ios 6

I can't update my iPod 4th generation to ios 6... I've updated my iTunes to 10.7 checked my security software tried restoring my iPod and then downloading on my device and my laptop. When I connect it to the computer I try downloading & updating and only downloading.. Still nothing I get error messages, can't connect to update server messages.. I'm just thinking about giving up... What the heck do i do !!??? Will the local apple store do it for me and what's so going to be on the 5th gen I may just wait and get that one. Please help.

Are you sure you have a proper Internet connection? Make sure your iPod is connected to your computer, and you have an Internet connection.
Don't even get me started on the iPod Touch 5G, I actually own an iPod Touch 4G, and I've considered a lot about if I should get the new one. At first look, you might be sold by the features Apple has on their iPod Touch page. It has a taller screen that's a 4-inch Retina Display, has a much better camera with a flash, and comes with iOS 6 preinstalled with Siri. But the real breakthrough comes with the new connector. It's called Lighting, and it's much smaller. But if you have a dock connector that comes with some cars, and maybe a set of speakers or docking stations as alarm clocks, I encourage you not to get the new one. The usage of your old connectors requires a $30 adapter, which is a ridiculous price. And who knows how secure the adapters will be with your docking stations? I personally think Apple has crossed the line. If they are to put a new connector with their new products, they should ship with an adapter in the box, at least at first. This is why I strongly encourage you NOT to get the new 5th generation iPod Touch.
Sorry if I went a little off-topic there, but I wanted to get my point across. For your updating to iOS 6, I reccommend you check out other discussions in the support comunity, and see what other contributors have to say. Or go on Google and search your error messages, possibly someone might've already went through the same problem as you did. I really hope this helped!

I have updated my 4S i phone with ios 8.1.2, while activating i forgot my password, i am able to sign in my apple id in pc but not not able to sign in my i phone and message- your apple id has been disable for security reasons please help

I have updated my 4S i phone with ios 8.1.2, while activating my iphone, i forgot my password. I am able to sign in my apple id in pc (manage my account) but not not able to sign in my i phone and message- your apple id has been disable for security reasons please help.
my apple id is with extension @ gmail.com but for activation it is mentioned that it is linked with extension of @me.com

Hi ulhas1frombanihal,
Welcome to the Support Communities! Because your account has been disabled, you will need to contact Apple ID account security to straighten this out.
Contact Apple for help with Apple ID account security - Apple Support
http://support.apple.com/en-us/HT5699
I hope this information helps ....
- Judy

App store update shows I can't update an app since my Apple ID is not associated with my account on Yosemite

App store update shows I can't update an app since my Apple ID is not associated with my account on Yosemite. How can I just force it to allow me to RE-BUY the app again since I don't even have it to update, but I want it?
Currently, I even though I don't have the app, I am not given the option to buy, only to "update", and when I click on that it either hangs or it complains that it can't since my Apple ID is not associated with my account.

And it was your wife's Apple ID that was used to download and install the Yosemite you are using on this computer? If so then I suggest you need to contact Apple to get his straightened out.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

I can't update icloud on replacement phone because ios is not correct version

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