I can't update iphone 4 iOS 4.3 to iOS 6.1.3? it said that this device isn't eligible for the requested build???
can someone help me with this upgrade please
Back up your iphone. Erase all content and settings and try to update again. Also on you computer make sure your signed in as the administrator and All antivirus and firewalls are disabled. http://support.apple.com/kb/ts4451
Similar Messages
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An i4 MC603ZA cant upgrade iOS from 4.2.1 to 4.3.2 and show "This device isn't eligible for the requested build"
Back up your iphone. Erase all content and settings and try to update again. Also on you computer make sure your signed in as the administrator and All antivirus and firewalls are disabled. http://support.apple.com/kb/ts4451
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i was updating my i phone 4 to ios 7 , and this message appeared " This device isn't eligible for the requested build" , how can i solve the problem?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Copied from this website.
http://support.apple.com/kb/TS3694#error3194 -
I can't restore my iPhone 4S the iPhone " " could not be restored. This device isn't eligible for the requested build. What I have to do?
You can also take a look at this information from this support document: http://support.apple.com/kb/TS3694
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
I have an iPhone 4S and it has been stuck in recovery mode for whatever reason. I have tried using data recovery software that can turn my phone to normal mode but when it tries all my phone does in turn off and then on again, back into recovery mode. I can't use iTunes to recover my phone because it won't let me do it without updating and recovering the iPhone. When I do this it gives me the error "This device isn't eligible for the requested build"
Is there any other way I can restore my phone from backup without getting this error?https://discussions.apple.com/search.jspa?facet=content&type=discussion&sort=rel evanceDesc&showAnsweredFirst=true&q=This…
Look for the thread with the green checkmark to find the answer to your question. -
I tried to update my Iphone 5 to 6.1.4 and i got massage the device isn't eligible for the requested why and how to update?
Hello gyawalip,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines the 3194 error and steps that may lead to a potential resolution:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
Thanks,
Matt M. -
i'm trying to update to 4.3.4 but its giving me "iphone could not be updated this device isn't eligible for the requested build" . . . i dont know what going on . . anyone ?
SOLUTION FOR ALL.
This works. Thanks. The best way to do this is through the terminal. Just do the following commands in terminal:
Type sudo su
Press enter
Then enter your password and hit enter
Type vi /etc/hosts
Move your cursor with the down arrow to the line that has gs.apple.com without a # at the beginning of the line.
Move cursor to the beginning of that line.
Type i# then press the esc key.
Type :wq
Press enter
Type exit
Press enter
Now you can quit out of the terminal application. This likely is a problem caused by Tiny Umbrella denying itunes communicating with the apple servers. -
my iphone is unable to restore or update, it says the iphone could not be restored. this device isn't eligible for the requested build.
sounds like your phone was jailbroken. If this is the case, you're hosed.
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Whenever I try to do a update/restore to iOS 4.3.3 I get an error saying "this device isn't eligible for the requested build." This only started happening after I installed Xcode to enable the multitasking gestures, while on 4.3.2. Thanks.
Try manually downloading the update.
Here is the update for the iPad 1;
http://appldnld.apple.com/iPhone4/041-1010.20110503.ScEp3/iPad1,1_4.3.3_8J3_Rest ore.ipsw
After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option/Alt key and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest. -
resieving all the time this text ... with ipad iphone ???
have newes software 10.7.2 and news itunes 10.5
this device isn't eligible for the requested build
what can i do ????Can you get a Wi-Fi connection on your iPhone?
I got an Internet connection on my phone, went to SETTINGS --> GENERAL --> SOFTWARE UPDATE and updated my Software wirelessly (no iTunes involved).
When I connected my phone to my Computer again and iTunes popped up, it showed that my iPhone software was up to date. Then I could restore to an old back-up. -
the ipod could not be updated. this device isn't eligible for the requested build. what is this? what to do to update my iPod ?
This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes. Mac OS X 10.5.8 (Leopard) users may need to download iTunes 10.6.3.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw. -
HT201210 The iphone could not be restored.This device isn't eligible for the requested build
Can anyone help me in restoring my iPhone .
1) I updated my iPhone to iOS6 wirelessly and for some reason it stucked in Recovery Mode loop.
2) I tried everything to came out of Recovery Mode loop but nothing worked.
3) I don't have any backup so now im just trying to Restore/Update(i know i'll loose all my data ) As i just want my phone to work.
4) The latest iOS6 image is downloaded with iTunes version is 10.7.
5) But every time i try to restore it just stucks with the message."The iphone could not be restored.This device isn't eligible for the requested build."
Any solution ?were you running a beta version of the software before updating?
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IPhone 4G "This device isn't eligible for the requested build" ???
Anyone got any idea's to why I cant update my IPhone 4G to the IOS 4.3?
I just get a popup saying "This device isn't eligible for the requested build"... pretty sure it is!
Started out with a IPhone 3G and now the 4G... done several updates before and never had this problem before.
Got the latest ITunes and latest OSX with all the updates.
Havent done anything wierd to the phone and it works fine.
Help!found the solution here http://discussions.apple.com/thread.jspa?threadID=2780681&start=30&tstart=0
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HT201210 iPhone 4s Restore: This device isn't eligible for the requested build.
iPhone 4s Restore: This device isn't eligible for the requested build. Everything is up to date, no updates needed. Running Airport Extreme wireless, firewall is down, no security settings enabled. No other USB devices are plugged in. ***.
Hi MarkMurphy,
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/ts4451
This article is for your exact message and should be able to help you.
Hope this helps,
Mario -
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
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