I can't update iTunes. It says "The feature you are trying to use is on a network resource that is unavailable...

I can't update iTunes. It says the feature you are trying to use is on a network resource that is unavailable.

It says Click Ok to try again or enter an alternate path to a folder containing the installation package itunes64.msi in the box below
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

  • When i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help

    when i try to download the newest version of itunes it says "the feature you are trying to use is on a network resource that is unavailable" and then it gives me an alternate path to a folder containing the installation package for itunes64.mis, help

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I can't update my itunes it stops halfway and says the feature you are trying to use is on a network resource that is unavailable! Help!

    I've been trying to update my itunes for AGES now and it just won't seem to do it! Everytime it get's halfway and say the feature you are trying to use is on a network resource that is unavailable. If someone could help me I would really appreciate it.

    Which particular .msi file does the message go on to say can't be found, elle? (Several different .msis could be mentioned in the context: iTunes.msi, Bonjour.msi, AppleSoftwareUpdate.msi, etc.)

  • When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

    when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

    Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
    After iTunes & Quicktime are uninstalled, try the update again.

  • HT1925 When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

    When I try to uninstall apple updater I get a message that says " The feature you are trying to use is on a network resource that is unavailable." I dont understand this. How can I finish uninstalling the apple update program?

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install using an iTunesSetup.exe (or iTunes64Setup.exe) downloaded from the Apple Website:
    http://www.apple.com/itunes/download/
    Does it go through properly this time?

  • I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.' Can anyone help please

    I have tried to just install the new version of itunes from the apple website, it looks like it downloads but after 5 minutes at the end of the install it says 'old version of itunes cannot be uninstalled, please contact support.'?  
    Is there anyway I can remove the version of itunes from my computer? i dont mind if i lose the music/content I already have on my itunes. I need to do this as i have just received the iphone 4 and need to install the newest version of itunes.
    Many thanks

    I need to uninstall my old version on itunes and install a new version, i cant uninstall from Programs and Features, a message keeps coming up saying 'The feature you are trying to use is on a network resource that is unavailable.'
    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • I uninstalled itunes, and tried to redownload/install it, now I can't even get it installed, it says " The feature you are trying to use is on a network resource that is unavailable" What do I do to get itunes back

    I Removed itunes from my pc, and tried to redownload/install it, now i can't even get it installed, it says " The feature you are trying to use is on a network resource that is unavailable" What do i do to get itunes back on my pc?

    This kind of problem can often be fixed with the  microsoft Installer cleanup utility.
    Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
    Google  msicuu2.exe download
    mydigitallife in the above search has a copy of version 3
    Check for malware before installing it.
    After installing, To run the program  – All Programs>>Windows Install
    If you get  permission denied error, Try Run as Administrator – an option if you right click on the program.
    When you run the cleanup utility, look for any instance that you find of iTunes and remove it.
    It is possible that you will have to remove other apple programs if removing iTunes doesn't allow you to install iTunes. Post back with any furtyher error messages if there is a problem.

  • Everytime i try to update to 10.5.1 i get an error saying 'the feature you are trying to use is on a network resource that is unavailable'? its windows!

    everytime i try to update to 10.5.1 i get an error saying 'the feature you are trying to use is on a network resource that is unavailable'? its windows!

    Which particular .msi file does the message go on to say can't be found, seg?

  • Trying to download iTunes 11.1 but it keeps giving me an error message saying: The feature you are trying to use is on a network resource that is unavailable.

    Trying to download iTunes 11.1 but it keeps giving me an error message saying:
    The feature you are trying to use is on a network resource that is unavailable.
    Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes64.msi" in the box below.
    Use Source:

    iTunes.msi
    Perfect, thanks.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • My itunes won't work so i tried reinstalling and when it starts an error pops up that says: "the feature you are trying to use is on a network resource that is unavailable. click ok to try again, or enter an alternate path to a folder containing the insta

    my itunes won't work so i tried reinstalling and when it starts an error pops up that says:
    "the feature you are trying to use is on a network resource that is unavailable. click ok to try again, or enter an alternate path to a folder containing the installation package 'Itunes.msi' in the box below
    please help, its frustrating

    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the revo uninstaller http://http://www.revouninstaller.com/revo_uninstaller_free_download.html. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
           next download itunes. it worked for me hope this is helpful!!
        oonce you get into the revo uninstallergo thru to delete itunes hit uninstall on the itunes icon then you will go thru to it will tell u the same nmessage about the feature and network hit cancell then go thru and hit scan (make sure bthe advance scan button is pushed) this will take awhile but go thru the list and hit everything associated with itunes. hit delete then install itunes again. it worked for me hope it works for you!

  • After trying to run the iTunes automatic update, I got this "The feature you are trying to use is on a network resource that is unavailable." Click OK to try again,or enter an alternate path to a folder containing the installation package 'itunes.msi"

    After trying to run the iTunes automatic update, I got this box on my pc "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi" in the box below.. I ran a search for the file, and entered that into the box, to no avail. Then I launched iTunes and clicked on 'check for updates', and was told I had the latest version 11.0.1 I think it is. So, any clue on what to do? Thanks for any and all help.

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • HT5649 iTunes 11 says it won't download on my computer because it says, "the feature you are trying to use is on a network resource that is unavailable"

    please someone help

    Hi jwaballer21,
    If you are having a "network resource" error when trying to download iTunes 11, you may find the following articles helpful:
    Apple Support: "The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    Regards,
    - Brenden

  • Trouble downloading iTunes 10.5, "the feature you are trying to use is on a network resource that is unavailable."

    I am trying to download the latest version of iTunes, iTunes 10.5. When I go to install an error pops up reading "the feature you are trying to use is on a network resource that is unavailable." It says that it can't find iTunes64.msi. Does anyone have a solution?

    This is an issue that Apple deals with quite often. You have to download and reassign the MSI files to the affected components.

  • Why does my laptop say "the feature you are trying to use is on a network resource that is unavailable?"

    Ive been trying to download the latest version of itunes onto my laptop but when i try to install it, it tells me that the feature i am trying to use is on a network resource that is unavailable. I tried updating my windows, i cleared all itunes setups, my history, files, and refreshed my windows. It still wont let me download it. i am using mozilla firefox, if that makes any difference. My laptop has deleted or removed the previous version of itunes. I looked this up and every link that was  posted said "We're Sorry". The page was not found. Im stuck. PLEASE HELP.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • When i go to update itunes i get an error message that says "the feature you are trying to use is on a network resource that is  unavailable and look for a folder containing the installation package itunes.msi" but i cant find the folder.

    its really starting to get to me i cant even install a new itunes or delete the last one. please help!

    You're not alone. I'm having exactly the same problem.  I am running Windows XP version 2002 and cannot uninstall Itunes or update.  This problem is affecting my ability to sync music and also with playback.  The support for PC users is severely lacking.  I'm also getting error messages that says an older version of Bonjour cannot be uninstalled.  Help!

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