I can't update Itunes or uninstall it. Need Bonjour64.msi
Whenever I try to update my Itunes, i get a message saying I need Bonjour64.msi. Please can someone help me?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select anyBonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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I can't update iTunes because of error message "iTunes.msi is not a valid installation package for the product iTunes". How can this be resolved. I am using a PC with Windows XP
If you can, uninstall and reinstall itunes..... Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Hope this helps. -
I can't update itunes to 11.0.4 on windows 7
I can't update itunes to 11.0.4.
When I try to update a message pops up saying "the feature you are trying to use is on a network resource that is unavailable". The same thing happened with the last update. I had to uninstall and download the new version.
Every other update has worked on this laptop until then. I've just updated itunes on the other two laptops without any problems.
Any ideas?I've tried again but it's still not working. This time a message appears saying iTunes64.msi file not found. Check the file name and try again.
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Every time I try to install iTunes 10.5 on my macbook pro, it gets almost to the end (blue progress bar moving along then stays at about 90% for a couple of minutes), then my entire computer crashes/shuts down. This has happened three times in a row. What can I do to successfully update iTunes so I can update my iPhone? Thanks!
1) Nope. I rarely even use QuickTime, unless it's to view a video I took with my digital. So I never really even updated unless the little notice opened up prompting me to do so.
2) Actually, when I try to uninstall, it's not in the add/remove window, but the uninstall link is in the programs menu. But when I do that, the InstallShield comes up, loads for a few seconds, and then nothing.
Also, when I try to open QuickTime by itself, I get this message:
"Your copy of QuickTime 7.0.2a63, QuickTime Player 7.0.2a63 has expired. Please visit www.apple.com/quicktime/download to download and install a new version."
I can't update iTunes without the latest QuickTime, and I can't download the latest QuickTime without installing iTunes, but it keeps giving me errors. I had circular dilemmas like this. =/ -
I can't update itunes because of missing msi file
I can't update itunes because of some missing msi file
Following some suggestions on other thread is was abole to download the Windows installer clean up from this link and it worked. I was able to uninstall and reinstall. Make sure to check for malware. Mine was clean but i can't promise all downloads and that the site is safe.
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I can't update iTunes. It says the feature you are trying to use is on a network resource that is unavailable.
It says Click Ok to try again or enter an alternate path to a folder containing the installation package itunes64.msi in the box below
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Can not update iTunes because I have iMac with 10.5.8 . How I will sync my iphone 6.0 with an older version of iTunes on my iMac???? There is no update for the software of my iMac and no update for the iTunes.... So how can I sync????
Requirements for iPhone 5:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later
The highest version of iTunes you can install is 10.6.3 which will not sync with the iPhone 5.
Roger Wilmut1 wrote:
It's always a good idea to check the requirements before purchasing.
The person I spoke with at 1-800-MY-APPLE gave me totally different info...she said the iPhone 5 would in fact sync with the older version of iTunes and that I could restore from my previous iPhone 4 backup and also bring in my music that way. Hmmm....
I'm inclined to go by the published specs, but now I have to jump thru a bunch of hoops I wasn't expecting to. -
Can't update itunes. I get " The feature you are trying to use is on a CD-ROM or other removable disk that is not available"
I am getting this same message when it tries to install it is Itunes.msi
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Can't update iTunes in Mac OS X, 10.7.4
I can't update iTunes with Software update and direct download from Apple website.
My MacBook Pro is 13-inch Late 2011 Mac OS X, 10.7.4 in Macintosh HD.
My iTunes version is 10.6.3 and I can't update to newer version so I can't connect any of my idevices to iTunes.
Can anyone help me?
Thank alot...Make sure you update OS X to 10.7.5 then retry.
http://support.apple.com/kb/DL1583 -
I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???
Are you running Leopard on your Mac, Laurie?
If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3 -
I often travel abroad and my host has changed Internet provider. Then my service was interrupted and I can't update iTunes. Any tips to stop the error messages?
Wow! At least on Apple TV, problem solved. Apple: what's not to love? Please give me credit if you use it in marketing campaigns... ;-)
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BONJOUR: I can't update Itunes because it keeps saying i don't have "sufficiant priviledges". When i go into properties, it's set to disabled. When i try to change it to automatic it say "scheduled for deletion". HELP
Thanks alot
It worked 100%
I shut down my computer every night
That must not be the same thing as restarting it
Anyway, it updated just fine
Thanks again -
HT5191 i can't update iTunes 10.6.1
i can't update iTunes. i got this message: The file “iTunesXPatch.pkg” couldn’t be found on the server “swcdn.apple.com”.
what should i do?I was prompted to the newest version 10.6.1, downloaded it and then my computer crashed. Now I have a corrupted version of 10.6.1 and the website only lists the 10.6.dmg to be downloaded.
I can't run any version of iTunes until I can download the 10.6.1.dmg. Any idea where I can find it? -
I can't update iTunes to 12.0.1
Hello,
I can't update itunes to 12.0.1. When I click "update", it gets loaded from the app store, but doesn't do the update. I tried several times, also after rebooting. The (not working) update is in the list of past updates though: http://cl.ly/image/2x1K2u2A1B2oHi,
Try downloading dmg from Apple.com. I had this problem which was resolver by doing this.
Jim -
I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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