I can't update iTunes software due to "Invalid Signature" issue

Everytime I try to update my iTunes software it says it has an "Invalid Signature" and won't be installed. For the latest big update I had to totally remove it and reinstall it from scratch. Now I still can't update it and of course I keep getting messages telling me to update to the latest version. I am using Windows XP and have AVG Internet Security 2012 full version. Can anyone help me with this. It may be a "settings" issue but I'm not sure which settings, ie. Windows, AVG or iTunes. AVG have said its not their issue.
Please help

Can you repair Apple Software Update?
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If don't find Apple Software Update in all programs, you can do it in control panel, add and remove programs.

Similar Messages

I'm having a problem updating the iTunes software. Receiving "invalid signature". Does anyone know how to fix this?

Hi Everyone,
I have been trying to update iTunes, Safari, and Quicktime. Keep receiving "invalid signature" and then it removes the attempted download. Does anyone know how to fix this?

I have had this happen as well. What I had to do was sync the iPod to remove the album and the resync the album back to the Classic. I've had this happen with my iPhones as well. Must be a bug in either the current OS or iTunes versions.

How to update the iPad iOS version? I have an iPad (first generation) iOS 5.1.1. I can't update the software via WiFi nether via iTunes

I have an iPad (probably first generation - Model A1337 ). This tablet has iOS version 5.1.1.
I would like to update for the latest version as possible.
There is no option by iPad wifi.
I also tried by iTunes and in option Checking for UpDate, only let me know the current version, but doesn't open the possiblity to update for a newer.
How can I update the software version ?
tks
Reinaldo

Hi,
The first generation iPad is limited to iOS 5.1.1. This is due to the original iPad not having enough power or memory to get to iOS 6, 7 or any further in the future.
All other iPads and iPad Minis can get to the current version - iOS 7.0.4 and at least until the end versions of iOS 7 or iOS 8.
Hope this helps, and Welcome to the Apple Support Communities!

I have three iPhone 4 models purchased in late 2010 that all share the same iTunes account (apps, music, etc), but I can only update the software on one of the three iPhones. What is the best solution to manage these devices for software updates, apps?

I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me?? Please?

I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library. The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me?? Please?

Can not update iTunes because I have iMac with 10.5.8 . How I will sync my iphone 6.0 with an older version of iTunes on my iMac???? There is no update for the software of my iMac and no update for the iTunes.... So how can I sync????

Can not update iTunes because I have iMac with 10.5.8 . How I will sync my iphone 6.0 with an older version of iTunes on my iMac???? There is no update for the software of my iMac and no update for the iTunes.... So how can I sync????

Requirements for iPhone 5:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later
The highest version of iTunes you can install is 10.6.3 which will not sync with the iPhone 5.
Roger Wilmut1 wrote:
It's always a good idea to check the requirements before purchasing.
The person I spoke with at 1-800-MY-APPLE gave me totally different info...she said the iPhone 5 would in fact sync with the older version of iTunes and that I could restore from my previous iPhone 4 backup and also bring in my music that way. Hmmm....
I'm inclined to go by the published specs, but now I have to jump thru a bunch of hoops I wasn't expecting to.

HT201210 Just updates itunes software on my windows PC and now it won't open because of Runtime error R6034 can you help?

Just updated itunes software on my windows PC and now it won't open because of Runtime error R6034 can you help?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.

Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.

Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari

I downloaded the new version of iTunes 11.0.3 and now I get this error when I go to update Apps...any solutions???? You can not update this software since you have not owned the major version of this software.

You can not update this software since you have not owned the major version of this software.
any soultions???

Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
Next I have to post about a new problem in iPhoto on a new thread.... it lost the "link" between some but not all photos I have in the library and what it itself posted to FaceBook a few hours ago...
Incredibly frustrating.
Imran

Missing All Apps in iTunes AND can't update iphone software

APP PROBLEM- just happened today
There are zero apps showing in my app folder all of the sudden. My phone shows that 77 updates are available, and yet, not a single app shows up in the apps folder itself. When I click "check for updates" in the app folder, again nothing.
IPHONE SOFTWARE PROBLEM- been happening for months
When I plug in my phone to update and sync it says I have software version 4.1 and "A newer version of the iphone software is available (v 4.2). Click to update" so I click "update" and then it says "This version of itunes (9.2) is the current version". Well I didn't click update itunes, i clicked update for the iphone software. So I can't update the software. I have a 2nd gen iphone.
The only change that's happened is I think I tried downloading the newest version of itunes and it said my operating system is too old for it. So, itunes 9 opens fine, my music is in there. All of my apps have disappeared and I can't update my iphone software. Please help.

Thank you. So, as far as the iphone update, I'm out of luck unless I get a new operating system, right?
Yes, I tried restarting my computer to see if they would reappear. I just checked the library on my hard drive and I can't see any applications there. They are still not coming up in the apps folder in the itunes library either.
Any ideas?

Phone won't open in Itunes and I can't update my software in Iphone. There is no software setting in settings

Phone won't open in Itunes and I can't update my software in Iphone. There is no software setting in settings

If you are saying that your phone is not appearing in iTunes see either http://support.apple.com/kb/TS1538 (windows) or http://support.apple.com/kb/TS1591 (mac) for troubleshooting steps.
If that isn't what you mean, please explain further.

I can't update iTunes. It says "The feature you are trying to use is on a network resource that is unavailable...

I can't update iTunes. It says the feature you are trying to use is on a network resource that is unavailable.

It says Click Ok to try again or enter an alternate path to a folder containing the installation package itunes64.msi in the box below
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

You can not update this software since you have not owned the major version of this software.??

I have recently been having issues signing into my Apple ID and decided to go in and update my email and change my password.
Since changing my email and password I have been unable to update any of my apps. I receive this error message when trying to update, "You can not update this software since you have not owned the major version of this software."
I have looked into other forums and communities for a solution to this issue but from what I have read iTunes/Apple has yet to figure out a solution.
I have also read that the cause of this issue can be linked to two things.
One, is if you have multiple accounts on one computer. I only have one iTunes account/ Apple ID on this computer. This is my personal laptop and no one else has ever loaded on another account.
The second cause is linked to the country to which the apps were downloaded in. My computer and Apple ID were both created in the US, however 9 months ago I moved to New Zealand on a one year work holiday visa. Since living in New Zealand for the past 9 months I have been buying and updating apps, it wasn't until today when I received this error message.
I would really like to find a solution to this problem, but at the very least I would like to know what exactly caused this issue so that others may hopefully steer clear.
Any help would be much appreciated!
Cheers.

I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

HT204053 i'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't upadte my free software, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOTOWNED THE MAJOR VERSION OF THIS SOFTWARE" so how I ca

I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id

I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

HT1925 Can't update iTunes because of error message "iTunes.msi is not a valid installation package for the produce iTunes". How can I fix this?

I can't update iTunes because of error message "iTunes.msi is not a valid installation package for the product iTunes". How can this be resolved. I am using a PC with Windows XP

If you can, uninstall and reinstall itunes..... Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Hope this helps.

Can't update itunes. I get " The feature you are trying to use is on a CD-ROM or other removable disk that is not available

Can't update itunes. I get " The feature you are trying to use is on a CD-ROM or other removable disk that is not available"

I am getting this same message when it tries to install it is Itunes.msi
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I can't update iTunes software due to "Invalid Signature" issue

Similar Messages

Maybe you are looking for