I can't update mac os x from 10.6.4. During installation a window pops up that says: "error occurred during installation" I also cannot update iTunes

cannot update itunes or mac os x. I don't know why. Help?

Did you attempt to update with Software Update? Try this instead: download the combo updater here:
http://support.apple.com/kb/DL1361
Once downloaded, unplug all peripherals except keyboard and mouse
Verify disk as outlined previously
install update
repair permissions (Applications > Utilities > Disk Utility)
restart Mac
run Software Update
if there are many updates available, install a few at a time
repair permissions after the install
restart Mac

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    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
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