I can't update my app store

I can't update my app store, I have tried changing the password and signing it out and in through the settings but each time I want to update it keeps bring out the old apple ID and requesting for a password,, pls what do I do ??

By old Apple Id do you mean a previous version of your existing account (e.g. you've changed the primary email address on it) or a separate account ? All content is tied to the account that bought/downloaded it, so if they were downloaded via a different account then only that account will be able to download updates to those apps.

Similar Messages

  • HT204152 I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc.

    I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.Many a  times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc....Using ! phone 6plus  .IOS8.3

    What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
    For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
    If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

  • How can I update my App Store payment details

    How can I update my App Store payment details

    On your iPad you can tap on your id in Settings > iTunes & App Store and then tap on 'View Apple ID' on the popup and log into your account  - that should give you a payments link on your account's page. Or you can do it via your computer's iTunes by logging into your account by going into the Store > View Account menu option, and on your account's details page there should also be a payment link.
    Changing payment info : http://support.apple.com/kb/HT1918

  • I can not update my app store and add app

    i can not update my app store

    perhaps xaysana is having the same issue I am with my iPad.  after opening the App Store app, and tapping on the Updates bottom right, there are no Updates available, even though it ways I have 25 updates.

  • Can't update from app store

    Cannot download app updates from app store to iPad. If download selected, app on iPad is unusable while "waiting" for update.

    What does the error message say?
     Cheers, Tom

  • How can I update my app store account ?

    Hi, I have a new Iphone and I wanted to add some applications from apple store.
    Unfortunately, I had a message saying that I was using app store on a new device (true) and they needed to check some security thing from my visa card. Unfortunately, I had a new  card and do not have the previous one anylonger (the previous one expires in 1 year but had to be cancelled).
    Therefore I am blocked and cannot get into my account.
    How can I update my bank account and get into the apple store again ?
    Thanks
    Nadiege

    Great, it worked. i could update the account from the laptop (but not from the phone).
    Many thanks for such a swift feedback !!

  • My app can't update from app store

    my iOS is lion.
    and i also can't buy new app.

    Hi ...
    Quit the App Store.
    Go to  /Library/Preferences/SystemConfiguration
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  • I can not open my app store application

    I can not update my app store app and it crashes every time I try.

    I am having the exact same problem.  MacForums has been helping me, and I called Apple.  After trying everyone's suggestions, and Apple's, no success.
    My App Store app still says "incomplete or damaged."  There is even a circle with a line through it on the icon.  Apple said reinstall my Snow Leopard upgrade disc (not my original Leopard disc) and then run the Combo Update (like your suggestion).  Did not work.  I also updated the software from "Software Update".  Rebooted.
    I think this started after I replaced my hard drive with a SSD and moved the hard drive to where the DVD was.  I wonder if the person above who had the same problem also installed a SSD?
    Anyway, anymore ideas?  Even Apple is stumped.
    (In answer to the other post above, my Quicktime works fine.)
    Message was edited by: mrivmriv
    Just did some more reading.  I was going by the icon in the dock.  When I checked in Finder, there it was, fixed and brand new!!  Thanks, anyway.
    Message was edited by: mrivmriv

  • Unable to update from apps store

    After downloading Yosemite I can not update from apps store. This is the prompt I get:
    This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
    Now Apple doesn't recognize the serial number of my iMac.
    Any help would be appreciated.

    From the menu bar, select
               ▹ About This Mac
    Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or invalid according to this web form, take the machine to an Apple Store or other authorized service center to have the problem corrected.

  • I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

    I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the  Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

  • I just updated the OS to 10.6.8 but then i never get the app store that supposed to be included in the update. so now, how can i download the app store?

    i just updated the OS to 10.6.8 but then i never get the app store that supposed to be included in the update. so now, how can i download the app store?

    Hi,
    Have you tried a Restart since doing the Update...?
    If Yes and you still don't have it...
    Download and Install the 10 6 8 Combo Update from here
    http://support.apple.com/kb/DL1399
    Cheers,

  • I can't update my apps, was asked to change from US store to Lebanese store. How to do that?

    I can't update my apps, was asked to change from US store to Lebanese store. How to do that?

    Follow this procedure:
    1. Go to Settings > iTunes & App Stores > Apple ID.
    2. Tap your Apple ID.
    3. Tap View Apple ID.
    4. Enter your password.
    5. Go to Country/Region in the popup window to change to the desired store.
    See also: http://support.apple.com/kb/HT1311

  • I'm not able to download the App Store with a software update. How can I get the App Store on my Mac?

    I have some problems to get the App Store on my mac. Every time when I do a Software Update, there is no App Store to download.
    How can I get the App Store on my Mac?
    It's because I want to set OSX Lion on my MacbookPro.
    Thanks!
    SmettSky

    As you have 10.5.8 you need to upgrade to at least 10.6.6 to get the App Store as this was the 1st version it came with.
    A workaround is to get a friend who has 10.6.6 or better to download Lion for you without installing it. You can create an App Store account on the friend's computer I think to do this. Copy the Lion installer from that computer to a USB stick or burn it to DVD and you should be able to install it on your own computer, I think. You might have to create an empty partition on your own computer first for Lion installation as I'm not sure that it will install over Leopard.

  • After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

    After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

    Change here:
    Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    You must have a verified billing address & be located in the country whose store you are trying to use.

  • How can I get my App Store sign in to match my newly updated Apple ID?

    How can I get my App Store sign in to match my newly updated Apple ID?
    The old ID is already grayed in the box for my ID and it does not allow me to type in my new ID.

    I appreciate your effort and realize I did not provide a lot of background.
    My issue began when I unintentionally managed to add an additional .com onto my new apple ID and the system then incorrectly verified this "none existent" address. Following days of effort and emails to Apple support I finally ended up  getting set up with my new ID on iTunes.
    The next problem was my App store login continued to have the "old" ID grayed into the signin and since I had changed it to a new ID, I could not login at the App Store.
    I spent about 20 minutes on the phone with a total of 3 Apple reps without a resolution to me problem.
    The last Apple rep, Chad wanted to be able to take a screen shot of what I was telling him, which made no sense to me but I was willing to do what ever was required to solve the problem. Unfortunately, Chad hung up or somehow disconnected before I received the email required for allowing a screenshot. After calling back and adding another 5+ minutes invested, I decided to attempt to change back to my old ID.
    Once I had changed my ID back to the old one, I could download updates and purchases.
    I realize my question was asking a lot but my hope was someone would have some idea as to how to correct the problem Apple Support could not. It seems to me Apple needs to make a correction on their end but it is now into week two of attempting to solve the problem and I am pretty much disenchanted with Apple Support due to the amount of time and effort already invested and lack of progress.
    Thanks for your suggestion. I think it was a good one considering the lack of other information.
    Message was edited by: lb4318

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