I can't update my app world bold 9930

I load my phone by updating it so during this preccess I lost all my setting and apps,I tried to download them from app world but is asking me to update it before I can download and I follow the link to update the app world but after it finish downloading it says error.Help

Perform a hard reset by removing the battery and reinserting after 30 seconds. Wait for the phone to boot and try accessing BlackBerry World again, Goodluck!
Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

Similar Messages

  • I can't update my apps - now they don't work at all

    I don't really use apps on my blackberry but there are two that I use everyday, these are twitter and whatsapp . I don't know if they need updating but they have just stopped working all together, this has happened before but updating them seems to fix it. Now I can't get on to the app world to do this because is says that it needs wifi but I don't have this. Is there any way that I can get onto the app world just using the mobile Internet because this seems like such a silly idea for the people that don't have wifi!
    Solved!
    Go to Solution.

    BlackBerry World does not require a WiFi connection to work.
    At Options > Device > Application Management, what version of AppWorld do you have installed?
    You can delete it there.
    Then, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
    Using your BlackBerry browser, go to www.blackberry.com/appworld and download/install again.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Whats App stopped working, can't re-install, can't download from App World or Internet

    A few days ago, Whats App messages were not longer being delivered.  I contacted Whats App support and they sugggested turning connections on / off, soft reset, hard reset, etc....and then finally uninstall / reinstall the application.  Service books resent, device re-registered...etc.etc......I can make calls / SMS, send receive emails....
    I have a blackberry bold, 9780, Software 6.0 Bundle 2475 and I've seen a message that it's up to date
    My ability to download from the network and re-install Whats App is intermittent.  I've confirmed its not the network (other users are having no problems).  Here's the various things that have been happening:
    Appear to access Whats App on App World, click on "Reinstall", starts to download..then get error message "903 Loss of Service HTTP Error 400: Bad Request"
    I've tried just connecting to wireless without network provider and receive an error message about the radio not being turned on.
    Other times, I can't even access app world and gett error "An error has occurred. Please try again later. (Error ID 40820)
    When trying to access webpages, I've sometimes received "Connection Timed Out. (web address) :80)
    I'm in the UAE and my wireless provider is dU.....
    I guess the only thing that I haven't tried is putting the SIM card into another blackberry....but I'm not sure what issues this will cause... and I'm hesitant to do so.
    I'm not a technical person at all.....it's been really frustrating to not be able to communicate with people via whatsapp.....
    I guess the only other thing I've come across is trying to install it through Blackberry Desktop Software but I have no idea how to do this....I shy aware from BB Desktop software as I don't understand the processes or what it does.
    Any help is greatly appreciated.
    Thank you!
    Cindy

    Hi chilkootcindy,
    Regarding the error you are receiving using BlackBerry App World™ storefront, could you please verify that the date and time settings on your BlackBerry® Bold™ smartphone are correct before retrying to download? This KB article provides the steps to check this. ""An error has occurred. Please try again later" is displayed when the user attempts to login to BlackBerry App World " http://bbry.lv/I2w2E3
    If these settings are correct, I would suggest verifying with your wireless service provider that your data plan currently supports these applications.
    The following KB articles provide additional information on the "HTTP: 400 Bad Request" error you are receiving in your BlackBerry® Bold™ smartphone browser and the Error ID 40820 you are receiving in BlackBerry App World.
    ""HTTP: 400 Bad Request" is displayed when attempting to browse the internet on the BlackBerry smartphone" http://bbry.lv/QBNNNh
    ""BlackBerry App World is having trouble connecting to the BlackBerry App World server. Verify your network connections and try again. (Error id: 40820) " error is displayed when opening App World on the BlackBerry smartphone" http://bbry.lv/H9ZfLO
    Hope this is helpful.
    -FS
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click Solution? for posts that have solved your issue(s)!

  • HT3702 can't update my app in my iphone

    Dear,
    About Purchase history, order : MHT8K5TW6K, amount you owe $39.98.
    in that day i sick stay at home, my kid playing games wrong push a purchase buttom, and buy something at appstore, because my kid know my password. Now i ready know the problem, but i still can't update.
    I ask my card center about my card, they say my card no have any problem why i still can't update my app in my iphone, why?
    Thanks & Regards

    You could be helpful if you explained what did not work, what part of the process failed?
    Try reading this, particularly the Resolution #1 in the link:
    BlackBerry App World icon is missing after upgrading to BlackBerry App World 4.0.0.63 to 4.0.0.65   
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?

    my iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?
    I have two Apple Accounts. One in Switzerland and one in China. I used to be able to updates all of my apps by clicking individual apps. One day I clicked update all by accident. Ever since that, my iphone cannot update any of the apps. Nor is it able to download any new apps. Please kindly let me know how to make the phone back into work with the apps.
    Many thanks.

    I find it difficult to believe that it took you a year to realize your phone was defective.
    Restore the phone as new. Wait a couple of days before adding any apps to see if it's running ok. Then, add apps a couple at a time so that, if any of them cause issues, you'll have an idea which one.

  • Hi I can't update my apps when I try to update it asks for password when used it goes back to update. I think I'm not alone and have tried changing date switching off signing out and in and rebooting. Is there a solution or do I need to take it in?

    I can't update my apps each time it asks for password when entered it goes straight back to update. I don't think I am alone in this. I have tried changing the date, rebooting, switching off and on signing out and nothing works. Does anyone know of a solution or will I have to take it to an apple shop. My misses has no trouble with her updates, they are both on iOS 6. Hope someone can help.

    Tried that just said cant connect to iTunes Store which was different.

  • I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2  icloud just

    I had to change my Apple ID and password in itunes. Now my icloud doesn't work and I can't update my apps on my iPhone. I have looked at suggestions on the community pages and apple suggestions but none of them are relevant to iOS 8.1.2
    icloud just keeps bringing up my old email address & asking for my old password which doesn't exist anymore and when I try to sign out of icloud it wants my old password, when I tried to change my primary email back to the old one it wants me to verify it through an email address that doesn't exist. Please can you help me sort out this nightmare.

    Hi skippy2012trev,
    Welcome to the Apple Support Communities!
    I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
    If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    Cheers,
    Joe

  • I can't update my apps after upgrade to iOS 6...?

    I can't update my apps after upgrade to iOS 6

    Are you sure you have a proper Internet connection? Make sure your iPod is connected to your computer, and you have an Internet connection.
    Don't even get me started on the iPod Touch 5G, I actually own an iPod Touch 4G, and I've considered a lot about if I should get the new one. At first look, you might be sold by the features Apple has on their iPod Touch page. It has a taller screen that's a 4-inch Retina Display, has a much better camera with a flash, and comes with iOS 6 preinstalled with Siri. But the real breakthrough comes with the new connector. It's called Lighting, and it's much smaller. But if you have a dock connector that comes with some cars, and maybe a set of speakers or docking stations as alarm clocks, I encourage you not to get the new one. The usage of your old connectors requires a $30 adapter, which is a ridiculous price. And who knows how secure the adapters will be with your docking stations? I personally think Apple has crossed the line. If they are to put a new connector with their new products, they should ship with an adapter in the box, at least at first. This is why I strongly encourage you NOT to get the new 5th generation iPod Touch.
    Sorry if I went a little off-topic there, but I wanted to get my point across. For your updating to iOS 6, I reccommend you check out other discussions in the support comunity, and see what other contributors have to say. Or go on Google and search your error messages, possibly someone might've already went through the same problem as you did. I really hope this helped!

  • I can't update my apps, was asked to change from US store to Lebanese store. How to do that?

    I can't update my apps, was asked to change from US store to Lebanese store. How to do that?

    Follow this procedure:
    1. Go to Settings > iTunes & App Stores > Apple ID.
    2. Tap your Apple ID.
    3. Tap View Apple ID.
    4. Enter your password.
    5. Go to Country/Region in the popup window to change to the desired store.
    See also: http://support.apple.com/kb/HT1311

  • My ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. Help!

    my ipod tells me my apple id password is wrong even though I just changed the password. I can log on via my desktop, but the ipod continues to tell me that the password is incorrect, so I can't update any apps. when I continue to to try to enter the correct password in it finally freezes the account, and I have to go online via my desktop to fix that problem. I have two apple id's because when my ipod crashed I had to reset it completely. I have never had any problems with this before, and it has been a year since I got my second id, which is linked to the ipod. My first id is used for the cloud on the same device. My wife suggested I reset documentson the cloud for the second id, however, when I try to log on the cloud with my current id, it tells me I have to set up the cloud on that device, but it is already done, but with the old id.
    confusing I know. I have been on the 'change your password merry-go-round' all day, and I'm getting dizzy! Help!

    Then contact iTunes:
    Apple - Support - iTunes - Contact Us

  • I can't update the apps in my ipad once I try it update it says this update not for this Apple ID . I need help plz

    I can't update the apps in my ipad once I try it update it says this update not for this Apple ID . I need help plz

    Help please any one ?

  • After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

    After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

    Change here:
    Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    You must have a verified billing address & be located in the country whose store you are trying to use.

  • How can I update my app using my own ac?

    can I know if I can update my app from the other ac ?cause when I downloaded the app I used my friend ID  but now I can't contact him .so how can I update the app using my own ac?

    You can't, all content is tied to the account that bought/downloaded it, so only that account will be able to download updates to its apps.

  • How can i update my app with i tunes?not by my device.

    how can i update my app with i tunes?not by my device.

    Select Apps in iTunes sidebar. A list of all your apps should be displayed in the main window. At bottom right of the window is a Check for updates button. Click on it, then click to download the updated apps. It's also possible that iTunes checked for updatedin the background, in which case the check button will already display how many updates you have.

  • HT204152 I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.many times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc.

    I am unable to update my App  store Updations. the reason being billing problem asking to update payment method.Many a  times i updated my credit card details but refusing from the system .how can i update my app store updations like  Face book etc....Using ! phone 6plus  .IOS8.3

    What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
    For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
    If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

Maybe you are looking for