I can´t update my apps, it says that i can´t connect to iTunes store
I can´t update my apps, it says that i can´t connect to iTunes store. What should i do to fix it?
how can i do that? i tried to fix it thrue my computer but it didn´t work
but i can still download apps
Similar Messages
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When I want to update my apps , it said that my iPad cannot connect to the iTunes Store . I don't know what happen to it . Last time I accidentally click Chang To US Store , but my own country is Malaysia . What can I do to update the apps ? Help me plssssssssss . Thankyou
Then you need to change the store that you bought the apps from - correct?
Go to the featured tab of the App Store and tap on your ID at the bottom. Tap View Apple ID. Enter your password. Go to Country/Region and change it to the correct store. -
im trying to fix this and have already synced my phone with itunes and restarted my phone, but nothing is working. does anyone know how to fix this?
If only some of the songs on an album are giving you the authorisation message, that suggests those song files are damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
When i try to download an app it says that Its imposible to connect with iTunes
When i try to download an app from the App Store i Get a Message that says that it si imposible to connect with iTunes. And it wont ley me download. What should i do
So the exact message was 'si impossible'?
Try rebooting the iPad by pressing and holding both the home and sleep/wake buttons at the same time until the apple logo appears on the screen,then let go. -
my sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?
You should do this to make this your iPhone and remove her info...
If desired, move photos/videos off the Camera Roll: http://support.apple.com/kb/HT4083
If desired, backup the device to iTunes or iCloud: http://support.apple.com/kb/ht1766
Then, on the device...
Settings > Messages > iMessage > Off
Settings > FaceTime > Off
Settings > iCloud > (scroll down) Delete Accout (this only unregisters and deletes it off the device)
Settings > iTunes & App stores. Tap the AppleID and sign out.
Settings > General > Reset > Erase All Content and Settings
Unregister the device at https://supportprofile.apple.com
More Info... http://support.apple.com/kb/HT5661 -
I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!
There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again. -
Hi , I have an iPhone 5S and I have got a problem with the app store : iI can't update my apps , it is asking me to change frim the UK store to go to the french one , but i have already changed it and I am in the French one !! Help !
Have you tried signing out of your iTunes & App Store on your device and then back in again - Settings>iTunes & App Store, click on Apple ID, then on Sign Out. Then sign in again and see if it accepts the password.
If that doesn't resolve the issue, try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the reset is complete, the Slide to Unlock screen will display. See if the problem is resolved.
Cheers,
GB -
I have an other Visa card. How can I update this new visa so that I can buy and update apps.
Change Payment Information
Settings>iTunes and App Stores>Apple ID>View Apple ID>Sign-in>Payment Information -
I can't update my apps, I think that the problem is that I've change my password from my ID Apple but they have not change from the telephone configuration. Any idea? Thanks
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
Recently updated to itunes 10.6.1, but during update it says itunes does not have a valid signature and update fails ,now older version is not able to connect to itunes store error 306. I am using windows 7.
(Apologies for butting in, wha.)
now older version is not able to connect to itunes store error 306. I am using windows 7.
If you still get the 306 after updating to 10.6.1.7, perhaps try the following user tip:
iTunes for Windows 9.0.x: Error 306 -
My camera not working.i can't open photo booth it says that there is no connected camera
my camera not working.i can't open photo booth it says that there is no connected camera
Use the suggestions here: http://support.apple.com/kb/HT2090
The SMC reset often fixes your problem. Be sure you follow the instructions for your particular Mac model. -
Suddenly cannot access iTunes US store. Says that I am at a UK iTunes store. How can switch back my US account?
Sign/log out of your apple account then log back in. It will then allow you to use the US store.
Rick -
Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
when i want to purchase or download an app it tells me. " unable to connect to itunes store." what is the problem?
Can't connect to the iTunes Store
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Hello, my iPad has been disabled, and it says that I need to connect to iTunes. As instructed I connected to the find my iPad/iPhone site to put it on the recovery mode. However, I accidentally erased my account, so please help!!! Also, I browsed a lot to find a solution, but none of them were helpful, sorry. Hopping you could help, thank you.
However, I accidentally erased my account,
How did you erase your account? A lot of people would like to know. No one has found a way of erasing an Apple id account.
Robert
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