I can't update my credit card info

i AM TRYING TO UPDATE MY CREDIT CARD DETAILS FOR PAYMENT BUT IT KEEPS ON DOWNLOADING AFTER EDITING HISTORY, PLEASE ADVISE

Sorry, I do not understand what you mean; what "keeps on downloading"?
Best Contact Customer Care - click on the Still need help? button to chat or talk with an agent.

Similar Messages

  • Can't update my credit card info ?????

    Is there a magic number to actually talk to a real person at Adobe????

    Phone support | Orders, returns exchanges

  • I want to update my credit card info.  I have moved to a new country and can not process the payment.  PLEASE HELP

    i want to update my credit card info.  I have moved to a new country and can not process the payment.  PLEASE HELP

    The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
    Regards
    Rajshree

  • No option to update my Credit Card Info

    I just received an email stating an action is required as my credit card is about to expire and my skype number subscription will be cancelled. 
    Question: How can I update my credit card details? I see no option to update this info and am only prompted to a new payment method without the option to add or edit the new credit card details. 
    Pleasse help me with this as I don't want to cancel my subscription.
    Thank you,
    Kelly

    Hi, Kelly_K19, and welcome to the Community,
    Skype does not provide a facility to change individual facets of a payment method such as a CVV code, validity dates, and so on.  Skype will consider your updated credit card as a new payment method.  So, proceed to add your credit card as if it is a new payment method, and then delete the old payment method.  The Skype Number subscription is tied to your expiring credit card; you will not lose the number as it is saved for you for 90 days following the expiration date, providing you time to reinstate the subscription.  Therefre, it is not a problem if the subscription expires.  I know this sounds convoluted, however it does work -- I just did this myself a few weeks ago -- the day my subscription expired, I renewed using a new payment method.
    https://support.skype.com/en/faq/FA10486/how-do-i-update-my-credit-card-details
    Regards,
    Elaine
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  • HT1918 I need to update my credit card info

    when trying to update my credit card info I get the message "my credit card is declined" or similar. How can I update my card expiry date & security number?  the program wont allow me to do this.

    iTunes support : http://www.apple.com/support/itunes/contact/

  • How did Adobe auto update my credit card info??

    Hi, I have an issue with Adobe currently. This has happened twice now during my one-year CC subscription. I had to cancel my credit card due to fraudulent charges not associated with Adobe and as a result wasn't able to update my credit card info or make my payment because I hadn't received my new credit card yet. I received my new card on Monday and TODAY, I received an email saying this:
    Per your request, we have reactivated your subscription to Creative Cloud. It's a pleasure to welcome you back! Sign in to access all your membership features.
    I logged in to my Adobe account to see that I had been successfully charged my monthly amount and even verified that I had been through my bank account. The disturbing issue is that I NEVER logged in and updated my credit card info with Adobe to make this payment, I never authorized this payment, nor did I request my account to be reactivated.
    HOW DID ADOBE GET MY NEW CREDIT CARD INFORMATION??
    This happened previously as well and I just shrugged it off as me forgetting that maybe I had updated my card info, but this time, I know for sure that I didn't. So again, how was my new credit card information obtained by Adobe? This makes me want to forego using Adobe products ever again if no one can give me a clear answer to this.

    This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • I want to update my credit card info

    JUST I WANT TO UPDATE MY CREDIT CARD INFO!!
    hi. I'm student about design at Korea.
    so, i'm not good at speaking english. sorry.
    I'm buying adobe's creative cloud subscription at last month.
    i lose a my credit card, at last month.
    so, i wouldn't charge about this month my subscription.
    so, i wanted to update my credit card info, i enter the adobe korea.com
    i doesn't find that update tap for credit card info.
    so, i called adobe Korea cs center.
    he referred enter to update tap for me, i enter the update tap.
    but i couldn't change my account info.
    BECAUSE, MY CREDIT CARD IS INVALID.
    i'm so embarrassed.
    so, i went to the bank, check my credit card.
    MY CREDIT CARD DOES NOT HAVE PROBLEM, IS NORMAL.
    why i couldn't change my account info?
    he who is call center worker told me, i never change my credit card info.
    so he referred to me repurchase my subscription.
    but my subscription is promotion amount.
    do you know what's the meaning of this world?
    i never take advantage of promotion amount.
    i'm very very embarrassed.
    Korea cs worker said me, he send the email to head office,
    I JUST WENT TO ANSWER FROM HEAD OFFICE.
    I DON'T HAVE ENOUGH TIME.
    i demand an answer from the person in charge.

    The same Adobe ID can not be used to make payment if you have changed country. To get complete resolution, please contact Adobe support Contact Customer Care.
    Regards
    Rajshree

  • HT1918 I updated my credit card info, but still cannot complete itunes download.  Says "waiting"...

    I updated my credit card info, but still cannot complete itunes download.  Says "waiting"...

    I'm having the same problem, can someone expert in changing credit card info help?  Don't say go into store and update it says my info is wrong when I try to change.  Help!

  • HT201303 How can I change my credit card info on iTunes

    How can I change my credit card info on iTunes

    To update your billing address or credit card number, visit:
    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918
    Hope this helps! =D

  • Can I delete my credit card info from my account

    Can I delete my credit card info from my account?

    If the iPad is on IOS 7, you will need the previous owner's Apple ID and Password to:
    1. Turn off Find My iPhone
    2. Erase device
    3. Reactivate device

  • HT1918 how can I remove my credit card info from itunes?

    how can I remove my credit card info from itunes?!

    Follow the instructions in the support article from which you came and select "none" as the payment method. If you don't see a "none" option, you may have an outstanding balance that you owe. If you've been using a true credit card that's unlikely, but if you've been using a prepaid "credit" card or a debit card where there is a balance, it's a possibility.
    Regards.

  • How can I delete  my credit card info from itunes?

    How can I delete  my credit card info from itunes?

    Changing Account Information  >  http://support.apple.com/kb/HT1918
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Can´t change my credit card info, cause my creative cloud membership seems to have disappeared as they didn´t got the last payment. What should I do?

    I can´t change my credit card info cause as they didnt received the last payment it CC seems to have disappeared from my product and plans. What should I do?

    No it´s under that email that is in the forum. The subscription dissappeard as you didn´t got my last payment, and now I don´t know how to change my credit card info. Does it means that it have been canceled automatically? cause when I start my CC, there´s a text saying that I have 6 days left to change my payment info.
    // Halina

  • I am trying to buy an app. I had to update my credit card info. It won't take the update and the screen is frozen - I cannot go back into the app store.

    I am trying to buy an app on my Iphone5. I needed to update my credit card info. It wont take the updated info and the screen is now frozen. I cannot go back into the app store

    It's a network issue, not an account balance issue. Troubleshoot your network or just restart your iPod and/or router, try connecting to the Store a bit later, or try the download in iTunes on your computer and then sync the purchase to your device.

  • Can't get past credit card info

    I have iTunes gift card balance in my account but can't get past credit card info to purchase game upgrades. Advice?

    Contact iTunes support & see what's wrong with your account:
    http://www.apple.com/support/itunes/

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