I can't update my daughters ipod 2 help

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Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer

Similar Messages

  • HT4623 Tried updating my daughters iPod touch, it turned itself off and when turned on just says iTunes with a picture of a white lead. It won't let me do anything else and I don't have a computer to link it to. How do I get it back to normal?

    Tried updating my daughters iPod touch and it just turned off. It now has a picture of a white lead and says iTunes. I don't have a computer to connect it to and just want it back to normal as it will not do anything. Can anyone help me?

    You need to
    Connect the iPod to a computer with iTunes and an internet connection and restore via iTunes
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Can I update my older ipod touch to play new games that require ios 4.3?

    Can I update my older ipod touch to play new games that require ios 4.3?  After I purchased games for my son's ipod, they would not upload due to ios.  How can I update that without purchasing a new touch?

    iOS 4.3 requires a third generation or newer iPod touch; you don't need to buy a brand new device in any case.
    (74008)

  • My new car says my 1990's ipod is unsupported, can I update the old ipod?

    my 2013 honda cr-v says my older ipod is unsupported, can I update the old ipod or do need to buy a newer ipod?

    You can't merge accounts or copy content to a different account, so anything that you bought or downloaded via the old account is tied to that account - so any updates that those apps get you will only be able to download via that account. You can change which account is logged in on the iPad via Settings > Store

  • HT1386 I updated my daughters iPod Touch and now the music states is it now stored on iCloud and can be accessed on WiFi or cellular.  There is no music stored on the iPod and she listens to it outside of the home without WiFi.  I will not let me sync.

    I updated my daughter iPod touch.   Now the music states that it is on iCloud and can be accessed using WiFi or cellular.   I need to move the music back on the iPod so that she can listen to it without WiFi.   I tried to Restore backup but still does not work.   I tried to sync, still does not work.

    Is the music in your iTunes library?
    Why can't you sync?
    You said "Now the music states that it is on iCloud and can be accessed using WiFi or cellular."
    where does it state that?
    Just redownload them from iCloud to the computer and the iPod by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • How can I update my Apple IPod 4.2.1to the 7.2 version...

    My IPod 4.2.1 version works good but would like to update to a newer version.  Can I update it online or do I have to purchase a new IPod to get the newer version.  Thanks Bonziep

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    Identifying iPod models
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
    The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
    A 3G goes to 5.1.1
    A 4G to 6.1.5

  • How can I update my 8g ipod touch from 4.2.1 to something higher?

    I have an 8G ipod touch with ios 4.2.1 which won't allow me to download most apps.
    I want to update it to a higher ios but when in itunes, when I click on the check for updates, it just idicates that the ios 4.2.1 version is already on the ipod. 
    How can I update the ipod?

    You appear to have a second generation iPod touch, which can't be updated further.
    (83325)

  • HT1222 Can I update my Old iPod touch 4.2.1 version to the IOS 5 or 6? It says i have the current version but I can't get my apps ...such as Netflix

    I'm trying to get the iOS 5 or 6 update to my ipod touch version 4.2.1
    My ipod says it's up to date but I can't get my netflix app to load becuse it says I need the iOS 5 software
    Does this mean that my Ipod touch is no longer any good???
    Any help is appreciated, thanks!
    Candice

    I used to be able to get Netflix and other apps on my ipod but since they have been upgraded to ios 5 + I can no longer get them. "
    You updated your Netflix app without seeing if the new version was compatible with your ios version. Had you not updated, then you could still be using it.
    " So I gather by your response and other similar questions/answers that I am out of luck now."
    Yes.
    Sorry

  • TS1363 How can i update my old ipod and add my new one.

    I have had an older ipod nano and i just recently got a new one. How can i add my new ipod nano to my current itunes account or do i have to have a whole new one? If i do have to have a new account how can i get my songs that i have already purchased to the new nano? I am so confused.

    Connect the iPod nano to the computer the exact same way you set up the old one. You don't need to create another Apple ID, iTunes Store account, or iTunes library.
    (98196)

  • My old classic ipod can be found under devices in itunes but not my ipad or my daughters ipod touch, HELP

    Both my ipad mini and my daughters ipod touch do not show up under devices in itunes but our old ipod classics do...................HELP!

    Are you running the latest version of iTunes ...iTunes 11?
    Maybe something in here will help.
    iOS: Device not recognized in iTunes for Windows - Support - Apple

  • How can I monitor my daughters ipod use?

    I bought an ipod touch for my 11 yr old. Is there a way to monitor her use?
    Thanks

    No.  You can install the Safe Browser and set Restrictions to limit what wibsies can be used from the iPod.

  • I Can't Update my Mini! Please help me!

    Hi, I recently bought a laptop, so I transferred my Ipod mini and iTunes library to that computer. My brother put a bunch of songs on the iTunes on our desktop pc, so that he could borrow my iPod and listen to his stuff; I can't seem to find a way to put the songs he downloaded on the desktop into my iPod though. I've been trying everything I can think of, I've been trying to add different folders to the library, and I also updated to iTunes 7.0, but nothing is working. I can't find a way to transfer his limewire songs into my itunes either.
    How do I put the songs from the desktop into my iPod? Help would be greatly appreciated.

    If you have Apple Care, call them and get a case number.  Otherwise, take the computer to an Apple store or an AASP.  Whichever is more convenient for you. 

  • I can't update my apps in appstore, help?

    I Can't update my apps in appstore, it says that i can't connect to the Itunes Store, but if I download a app there is no problems, pls help me guys!?
    //Calle_H

    Go to Settings>General>Date and Time>Set Automatically>Off. Set the date one year ahead. Try to update the apps again. If you get an error message, go back to the settings. Correct the date and time (set automatically) then go back and try to update the apps again.

  • Can I update both itunes & ipod at same time?

    I have noticed that a lot of the cover art is wrong. I seem to be able to find either correct cover art or more appropriate pictures on the web. I have been doing a cut & paste into the cover art tab which is under the get info tab.
    This updates the picture in iTunes but not whats on my ipod. Is it possible what when I update iTunes I get my ipod updated at the same time? Note I do not want to go to a full synchronization where that both iTunes & my ipod are identical. I only want to get both locations updated at the same time when I'm connected to the web & updating itunes cover art. Please advise.

    You can't. Just delete the offending songs off your ipod, then resync.

  • Can't update/restore my ipod toch 4g from 4.2.1

    I've tried for months now trying to update my 4th gen ipod touch from 4.2.1 but everytime i got the 3194 error. My computer is running Windows 7, up to date, up to date Itune as well, and i've tried many youtube videos, my friends that are computer/ipod savis tried to help me but we all got the same 3194 error.
    No i've never jailbroken my ipod at any time, so can anyone tell me how i can do this because this is just annoying and i want to be able to update.

    i read the ones on the right XD but they didnt work for me, ill try what you just posted.
    and some people said if i got errors like this...
    2011-09-21 18:02:33.059 [5980:1760]: restore library built Feb  7 2011 at 06:28:58
    2011-09-21 18:02:33.059 [5980:1760]: iTunes: iTunes 10.4.1.10
    2011-09-21 18:02:33.510 [5980:1760]: iTunes: Current software version: 8C148
    2011-09-21 18:02:33.510 [5980:1760]: iTunes: Software payload version: 8J2 (option key)
    2011-09-21 18:03:18.586 [5980:1320]: iTunes: Specifying UOI boot image
    2011-09-21 18:03:19.338 [5980:1320]: amai: tss_submit_job: error from server=94 (This device isn't eligible for the requested build.)
    2011-09-21 18:03:19.339 [5980:1320]: amai: kAMAuthInstallRequestCacheLocalizedTssError: cached server error text: (3194) This device isn't eligible for the requested build.
    2011-09-21 18:03:19.340 [5980:1320]: amai: AMAuthInstallRequestSendSync: failed tss submission: This device isn't eligible for the requested build.
    2011-09-21 18:03:19.340 [5980:1320]: amai: AMAuthInstallBundlePersonalizePartial: server request error: This device isn't eligible for the requested build.
    2011-09-21 18:03:19.340 [5980:1320]: failed to personalize the restore bundle: This device isn't eligible for the requested build.
    that my itunes isnt up to date buuut, 2011-09-21 18:02:33.059 [5980:1760]: iTunes: iTunes 10.4.1.10
    isnt that the most up to date one cause mine says no new updates

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