I can't update my final Cut Pro, it says I did not purchase the software

I'm trying to update to 10.0.3 and I can't do it through the app store because for some reason it says I did not purchase the app. If thats true then why do I have a receipt....
Please help!

Make sure that you're in the App Store "Updates" area.
If you're in the FCPX Appp Store page, then it will ask you to purchase again.
I had an issue where the App Store was telling me that FCP was alrady installe don this computer.  Well no duh?
I trashed the FCPX app and then hit update again, adn all went fine.

Similar Messages

  • I have Final cut Express 4, can I update to Final cut pro if I pay, to make the update.

    I have Final cut Express 4, can I update to Final cut pro if I pay, to make the update.

    To Final Cut Pro X? You want it, you just buy it. No separate upgrade pricing.

  • Can't Update Old Final Cut Pro Projects

    I use Final Cut Pro for work and just recently updated. I didn't realize that I needed to have all my projects in my "Final Cut Pro Projects" file while updating. I had a lot of my projects in a "Final Cut Pro Projects-Not In Use" file when I updated my Final Cut Pro and now those projects will not update. I didn't have a "Final Cut Pro Projects" file after updating so I created a new one under "Movies" in my Finder and added all the projects to that and Final Cut Pro still won't update them. What am I doing wrong?
    Also, now that I've updated the projects are exporting as .MP4s and my boss wants them as .MOVs again. Is there a way I can change them to that?

    I have been trying to add a screen shot to this reply for the past ten minutes but I keep getting "An error occurred while trying to submit your post. Please try again" So I will try to explain it to you.
    I click the arow on the bottom right hand corner. Then click "Master File..."
    My settings are:
    Format: Computer
    Video codec: H.264 Better Quality
    Resolution: 1920 x 1080
    Audio file format: QuickTime Movie (AAC)
    (don't click Include chapter markers)
    Open with: QuicTime Player (default)
    On the bottom it reads left to right:
    1920 x 1080 | 23.98 fbs   Stereo (L R) | 48 kHz  00:00:04:02   MPEG-4 movie 10.4 MB est.
    Then I click "Next..." and save it to my Desktop and click "Save"
    I hope that makes sence! Sorry the screen shots didn't work!

  • I just clicked update in Final Cut Pro X and am now not seeing projects I had worked on.  Any chance I still have them?

    While importing new media, I clicked on "update" library - and now can't see projects I had worked on previously.  Anyone tell me if they are still there and where to find them?
    Thanks.
    Eric

    You will have to navigate your way to them.
    Select File>Open Library and you will probably see them listed.
    If not, click on "Other" and navigate to them.

  • Can you upgrade from Final Cut Pro 3 to Final Cut Pro Sudio 2 with upgrade?

    Does anyone know if you can upgrade from Final Cut Pro 3 to Final Cut Pro Sudio 2 with $699 upgrade?
    I purchased Final Cut Pro 2 years back and then purchased the Final Cut Pro 3 upgrade. I have not used it in years, but now I want to upgrade to Final Cut Studio 2. Is this possible by just purchasing the upgrade?

    Apple's web page has the requirements:
    http://store.apple.com/AppleStore/WebObjects/BizCustom?qprm=78313&productLearnMo re=MA886Z/A
    The $699.00 upgrade version requires a valid serial number from a commercial version of Final Cut Studio, Production Suite, or Final Cut Pro 1, 2, 3, 4, or 5. Academic and not-for-resale versions are not eligible for this upgrade.

  • I have recently update my Final Cut Pro X to Final Cut Pro X 10.1. I downloaded the update from the app store. Now every time I open Final Cut it crashes almost instantly. What can I do

    I have recently update my Final Cut Pro X to Final Cut Pro X 10.1. I downloaded the update from the app store. Now every time I open Final Cut it crashes almost instantly. What can I do?- I really need help!

    It sounds as though you have a corrupt project - or possibly a file within an event that is causing the application to crash.
    Quit FCP X, then move your projects and events (if you have any) to new folders so that FCP X doesn't find them, then relaunch the application. If it launches OK, there's a very good chance one of your projects or events is causing the problem.
    Quit the app again, then move one event or project at a time back to the original folder and launch FCP X again - keep going until you find the cause.
    Andy

  • I have AVI files that I need to be MOV files so that I can edit them in Final Cut Pro. I am going to use Quick Time Pro for this....do I have to 'export' it or can I just 'save as', or is there even a difference? Thanks in advance for your help!

    I have AVI files that I need to convert to MOV files so that I can edit them in Final Cut Pro. I am going to use Quick Time Pro for this....When I have the files open in QT Pro do I have to 'export' it or can I just 'save as', or is there even a difference? Thanks in advance for your help!

    I strongly recommend you use compressor to do the conversion (if it will open the files - since quicktime will open them, it will more than likely do it.
    Compressor allows you to customize presets and save them and apply them to multiple files.  Although the interface may seem daunting, it's actually pretty simple.
    Even if you can edit the avi in fcp, it's not a good idea.  Liable to cause problems down the road. 

  • I shot video on a Panasonic P2 and I'm trying to import the MXF files to Final Cut Pro but when I try to import, the only thing that imports is a blurry image of each clip. There's no audio and no video...how can I import MXF files into Final Cut Pro?

    I shot video on a Panasonic P2 and I'm trying to import the MXF files to Final Cut Pro but when I try to import, the only thing that imports is a blurry image of each clip. There's no audio and no video...how can I import MXF files into Final Cut Pro?

    at the end, you say "import preferences", which program are you describing?
    So im safer using footage that is remotely being pulled from iphoto...
    vs
    using footage that is imported into FCP from imovie?
    Is there anything i can do in fcp to make this footage more reliable or safer or more stable as i pull remotely from iphoto?
    All the footage, and all the libraries to all programs, or on a new pegasus 12tb raid 5 setup fyi.

  • If I own a Macbook pro and an iMac can I have final cut pro downloaded to both with one purchase?

    If I own a Macbook pro and an iMac can I have final cut pro downloaded to both with one purchase?

    If you purchase Final Cut Pro X at the Mac App Store, you can install it in all your Macs free of charge as many times as you want. The same applies for all the applications you purchase at the Mac App Store

  • After shirring Blu-ray does not want to read disk. If it's setting, how to setting correctly. This happened after update.  Final Cut Pro X 10.1.1

    After shirring Blu-ray does not want to read disk. If it's setting, how to setting correctly.
    This happened after update.
    Final Cut Pro X 10.1.1 & Mac Pro 10.9.2

    Just refuse to open.
    Player show me first page (background) & refuse to open.
    Thanks. Greg.

  • HT203477 PLEASE HELP I CAN HEAR SOUND BUT CAN'T SEE VIDEO(final cut pro x)what gonna on?

    PLEASE HELP I CAN HEAR SOUND BUT CAN'T SEE VIDEO(final cut pro x)what gonna on?os x lion 10.7.4(11e53)

    What's the video exactly? Open into the QT player and report what it says in the movie inspector or post a screen shot.

  • HT6114 I want to re-install Aperture and make updates to Final Cut Pro on my MAC ?

    I want to re-install Aperture and to update my Final Cut Pro software, but when I go to install or update I get an error message saying I need to install the latest version of MAC OS X 10.9.  I currently have version 10.7.5 installed but when I go to do a software update it tells me that my OS X software is up to date.
    What do I need to do to fix this problem?

    Download Mavericks via the App Store.

  • Why can't I use final cut pro 7 with Mavericks?

    Why can't I use final cut pro 7 with Mavericks? Is any one else having problems? All my media is reputedly "offline" even though I can see all the files. Using the reconnect to media function doesn't do a thing. All of my previous projects are the same. Any ideas would be most welcome!

    Because it is $299.99, and there is tax.
    Cheers,
    GB

  • Can I capture with Final Cut Pro and edit in Premiere Pro?

    Since it appears that Premiere has issues with capture - at least for me but as I see it for others as well - and that I can capture with iMovie, can I consider using Final Cut Pro for capture - then cross to Adobe Premiere and the suite for editing, finalizing ? Or is there a problem to copy the shots/files from one program to the other (would they remain identified clearly so I could just import shots into Premiere afterward ?)
    Thanks
    Rob

    Hi Rob,
    When you capture HDV in FCP it creates a specific Apple HDV codec. This is a codec that is only available if FCP, Motion or Compressor is installed.
    The two workarounds would be to use Premiere Pro on the Mac with one of the above mentioned apps installed on the same system or convert to a codec that can be read in Premiere.
    Best,
    Peter Garaway
    Adobe
    Premiere pro

  • The Apple Mac Store is re-downloading and reinstalling the update called "Final Cut Pro X Supplemental Content" literally everyday.

    My problem:  The Apple Mac Store is re-downloading and reinstalling the update called "Final Cut Pro X Supplemental Content" literally everyday.  I have a Mac Pro with Mavericks and Final Cut Pro X 10.1 installed.  It seems to complete the update to the best of my knowledge.  It shows it to be Final Cut Pro X Supplemental Content 1.0.  Is there a later version (a 2.0?)?  It seems it started when Mavericks updated.  Anyone else have this issue or know a solution to get it to update once and for all?

    hahah yeah i quit torrenting i have nothing but legit apps now.
    hope apple heard that!!!!
    your post fixed my issue
    but it did take more than deleting torrented apps, once your run a program with a MASReciept with someone elses Apple ID. that other ID is saved in all apps you got off of app store.
    You have to delete all apps that contain the MASReciept (the terminal command tells you which ones) then quit appstore then reboot download all apps again.
    it taught me to just buy my apps..

Maybe you are looking for

  • Upgrade to mac

    Hi, I'm currently using Adobe CS3 Design Standard on a pc, it's a student version and in german. I'm tired of switching from my mac to pc everytime I need photoshop or indesign that's why I'd like to purchase an upgrade to mac, and if possible an eng

  • Problem adding custom area to ESS

    Hi All, I have created an Area in SPRO and done all the sub area, service assignment with the PCD page path. When I click the link on the Portal I get an exception saying Fatal error: Area ZNEWAREA does not exist In the XssMenu iview, when I change t

  • Why can't I get my Mac to like the LDAP server?

    On Monday I started hammering away at getting the LDAP server setup on the Linux server with openldap. I was able to get a test Mac running Leopard to see the LDAP server and the accounts. The next battle was to get home directories to mount under /h

  • How to do The quotes and subscripts in pages??

    Hi guys, I don't know how to do the quotes and subscripts in pages for iOS... Someone can tell me this?? Sorry for my English, I'm not American...

  • Tranparent "blocking" in IE7

    Am having an issue where charts and images with a transparent background are showing a weird box in IE7. Has anyone run into this issue? If so do you know a fix?? Thanks.