I can't update my i tune, i can't update my i tune

i can't update my i tune application
It show message " makesure your network connection is active or connected"
how to check

i'm using iphone gen2

Similar Messages

I had to change my apple ID and password. When I want to update my aps. on my I phone 4S I get a box that says I need to sign in to I tunes. It has my old apple ID and I can't find any way on my phone to change the address it has in the box. Help!!

Because of a nasty virus on my computer I had to change my apple ID and password. When I went to update my apps. on my I phone 4s the box said I need to sign in to I tunes. The ID it had in the box was my old apple ID and I can't remember the password. I can't find any where in my phone settings that will let me change my I tunes ID although I have a new apple ID and password that I used to get on this site but I can't change it on my phone. Please help.
Thanks

ChrisJ4203,
Thank you for the help. Every app on my phone was downloaded using my old I-tunes ID. I just hope that they will re-download under my new ID because I still can't change it on my phone. In order to change to the new ID it says I have to sign out from the old ID and change to the new one. My problem is that I don't remember my password to be able to sign out from my old ID. Then the phone says it can change my password through e-mail and I agree but I never get an e-mail at my old address or the new one.
BHuyett

I have problem with account that i can't make update or buy from app store There is massage appear in my payment page that i must contact with i tunes support to complete this transaction Please help me to fixe this problem as soon possible Hany hassan 00

I have problem with account that i can't make update or buy from app store
There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
Please help me to fixe this problem as soon possible
Hany hassan
0096597617317
0096596677186
Thank you

You need to Contact iTunes Support...
Apple Support iTunes Store Contact Us

Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?

Hi all! I was updating the software on i pad to ios6, update was interrupted(apple update server is unavailable...). iTunes Diagnostics shows that "secure link to I tunes store failed". I use Windows 7 Home Premium 64 bit. Can anybody help please?
The following was done so far:
1. Windows Firewall - new rule created for itunes.
2. iTunes - latest version installed.
3. LAN setting : automatic detection of proxy is enabled;
4. iTunes diagnostics shows:
Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
TOSHIBA Satellite L655
iTunes 11.0.2.26
QuickTime 7.7.3
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 003FB880034B7720
Current user is not an administrator.
The current local date and time is 2013-04-23 11:01:14.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.2.26 (x64) is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:          {1CB5BBC2-8124-4664-899A-CE0A4683E3B4}
Description:          Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 08:00:00 1970
Lease Expires:          Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:          {8140112A-43D0-41D6-8B36-BE146C811173}
Description:          Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
IP Address:          10.5.7.196
Subnet Mask:          255.255.0.0
Default Gateway:          10.5.0.1
DHCP Enabled:          Yes
DHCP Server:          172.18.255.2
Lease Obtained:          Tue Apr 23 10:14:40 2013
Lease Expires:          Tue Apr 23 22:14:40 2013
DNS Servers:          121.97.59.7
                    121.97.59.2
                    121.97.59.3
Active Connection:          LAN Connection
Connected:          Yes
Online:                    Yes
Using Modem:          No
Using LAN:          Yes
Using Proxy:          No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2013-03-22 10:05:31.
@@@. iTunes IS ENABLED THROUGH THE FIREWALL , even though diagnostics says "NOT enabled"

hours after the first post i somehow got this to work. dont know how, but i do tried the dns clear cache, the clear host file, oh and i did the check automatically detech dns AND THEN se-check it again before i got this to work.

HT4623 I have the updated ios6 but my I tunes will not open at all. How can I fix this?

I don't know how to fix my I tunes I can log onto it on throw the Internet so I know it's the right password. I have the updated ios6 software and have tried everything I can think of. Logging out and turning off the IPad and starting it back up trying to login under the settings/iTunes/login. Still nothing. It states it can't connect when I'm connected to wifi. Please help me resolve this dilemma. Thank you.

Do you have a mouse you can use to go to System Preferences and check the TrackPad and see that it is pairing and that the replacement batteries are good? There have been a few users who have had problems with suppossedly new batteries, turned out they actually were not strong enough to pair. If you cannot use a mouse, try a different set of batteries and see if that resolves the issue.
If that does not resolve it, take the TrackPad to an Apple store genius bar and have the techs test it to see that it is not defective.

The e mail address in my I tunes setting is different but when I update my apps a different e mail address come . How can I delete the e mail address which shows for updating apps

The e mail address which is in the setting of my I tune store does not show up when I install apps or update them it shows a different email address how can I delete the e mail which shows up while updating apps & switch to the one already in my settings

All apps include DRM protection that is tied to the Apple ID that was used to download the apps.
This means the apps that need an update were downloaded with the Apple ID you are being prompted for.

How can i update my app with i tunes?not by my device.

how can i update my app with i tunes?not by my device.

Select Apps in iTunes sidebar. A list of all your apps should be displayed in the main window. At bottom right of the window is a Check for updates button. Click on it, then click to download the updated apps. It's also possible that iTunes checked for updatedin the background, in which case the check button will already display how many updates you have.

I just bought a (used) Iphone 3gs for wife and it had angry birds and $89 Navigation on it (I paid extra for it). Once updated and logged into my I-tunes it no longer works? How can I make those apps work?

I just bought a (used) Iphone 3gs for wife and it had angry birds and $89 Navigation on it (I paid extra for it). Once updated and logged into my I-tunes it no longer works? How can I make those apps work?

Apple doesn't have anything to do with this other than enforcing the DRM protection. The developers of this content expect to be paid if someone wants to use their content. When you purchase content in the app store, you purchase a license to use the content. This license does not permit you or anyone else to resell or give this content away. The individual you purchased the phone from simply does not have the right to sell or give away any purchased content on the phone. You were deceived.

During an update to my i tunes the update failed and now I can't access my i tunes and my laptop where it was stored states an error message MSVCR80.dll , then a further error 7 windows 126 messagee

Please can anyone help? tried to update my itunes and now can not access at all and now have error message cant access as file MSVCR80.dll is missing from computer and then a further message error 7 (windows 126) . laptop and i tunes working perfectly before the update. I have tried unstalling the itunes programme and re installing but still the same error message .
both my i pads and i pods are still ok its just the i tunes.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I updated the system on my I pad yesterday. Now I can not start my I pad. The screen is black, if I hold the button on the right side, first the Apple logo starts, than immediately the I-tunes Logo with a "Plug" sign comes up. That stays on for ever. What

I updated my I pad yesterday with the ISO 7.04 . Now it just has a black screen. When I hold the button on the right hand down for 10 seconds, I first very briefly get the Apple Logo, than immediately the I-Tunes sign with a plug sign. I cannot get anything else working. I did not have I-tunes on my i-pad since the file is large, but have it on my MAC . So how can I get my I-pad working again????

This solved all my problems. It took a while, about 87 minutes for the complete "restore to factory setting" and after that about 30 minutes to put all my contacts etc. back on.
It did'nt matter how long it took, I have my I-Pad back and that is great.
I really do appreciate your help. Thank you so much.

I Tunes has lost a large proportion of my music library. The music in question is however still on my IPod. Is there any way to sync backwards so the IPod updates ITunes? Or is there any other way I can try to recover the lost music files?

I Tunes has lost quite a large proportion of my music library. I think this may have happened when I tried to download a previous version of ITunes that failed to load. Whatever, the music is still on my IPod. Is there anyway files on an Ipod can be transferred back into ITunes? Or is there any other way I can try to recover my music files? Also, I no longer have any confidence in ITunes ability to store data efficiently and wonder if there is any way I can back up my IPod outside ITunes?

Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself independently backed up against loss. To use a device with a new computer you transfer the content from the old computer (or its backup) directly to the new computer, not the device to the new computer. Media syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

Podcasts no longer appear under ipod device in I tunes library. I can access podcasts on my ipod but I CANNOT access podcasts on I tunes library. I have disconnected and reconnected. I have restored my ipod. I have checked for updates. What else?

'Podcasts' under Ipod device disappeared in Itunes library. I can't manage my podcasts on ipod via I tunes library. I can access the podcasts on my ipod (5th generation), itself. I can access and manage music. I can add more podcasts to ipod. The podcast icon reappears with only the newly added podcasts. When I disconnect ipod and reconnect ipod, 'podcasts' no longer appears under the device. So I am unable to manage my podcasts on I tunes library which means I can't delete podcasts from I tunes library. I can only add podcasts. I have disconnected and reconnected ipod. I have checked for updates. I have restored the ipod to it's original settings. My next step will be to install and reinstall I tunes. Any other suggestions would be appreciated.

To be clear, the podcast icon disappeared under Ipod device in Itunes. I can access and manage the podcasts in the itunes library. I can't manage podcasts on my ipod via itunes (which means I can't delete podcasts from my ipod). I can access podcasts on my ipod, itself.

I had a prepaid card added to my i tunes and now the game is asking to be updated and before i can update i need to put in the prepaid card information but i threw the card away there was no more money on it what do i do?

I had a prepaid card added to my i tunes and now the game is asking to be updated and before i can update i need to put in the prepaid card information but i threw the card away there was no more money on it what do i do?

I just found another address book entry that was repeated 2473 times!!! This is a just a little ridiculous, don't you think? And why that one? Most are ok but ....

I can t update my ipod touch 4th gene. because I had a version of i tunes on my computer for windows 7 premium 6e bits that didn t work well. So I uninstalled it and try to install e newer version but the newer version won t read the music from the older

I can t update my ipod 4th gen. for facebook because I uninsatalled the program itunes from my computer as it didn t work well it would freeze on me all the time. So i installed another version for windows 7 premium 64 bits, but when i tried to open it it wouldn t let me as it said it coudn t read the music library from the last version of i tunes . So I uninstalled it too. So Now I really don t know what to do ??????

thanks I didn't end up needing to try it! my ipod randomly decided to work again like "hmm, Ellie seems to have been really annoyed at me for ages now, maybe I should try being nice to her or something like that"

I was updating software and suddenly my IPHONE started asking for I tunes on mobile screen , how can i get by screen back or How i can restore without loosing data , I m more worried about data , Please help in resolutio

i was updating software and suddenly my IPHONE started asking for I tunes on mobile screen , how can i get by screen back or How i can restore without loosing data , I m more worried about data , Please help in resolutio

What exactly are you seeing on the phone's screen ? If the iTunes icon and cable then the phone is in recovery mode, in which case it's too late to take a new backup or to copy any content off the phone - you will have to connect the phone to your computer's iTunes and reset it back to factory defaults, after which you can restore to the last backup that you took or just resync your content to it

HT4539 I have 2 year old I-phone 4 that has never been updated. I need to download an update from my computer but can not find the right place on the I-Tunes page. Do you know where is the right place to update a phone that does not have an "update" butto

My (old, never updated) I-phone has no "update" button in Settings and I would like to update it. I can not find the right place on I-Tunes to download the updates. Do you know where to look?

Update your iPhone, iPad, or iPod touch - Support - Apple

I can't update my i tune, i can't update my i tune

Similar Messages

Maybe you are looking for