I can't update my i Tunes, it says my itunes update server cannot be contacted
I can't update my i Tunes, it says my itunes update server cannot be contacted
Go to http://www.apple.com/itunes/download then download and install the latest version.
Similar Messages
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Cannot update to IOS 5 keep getting message that update server cannot be contacted. I have updated my I-tunes and use windows 7
See this previous discussion;
https://discussions.apple.com/message/12341443#12341443 -
my ipad2 show itunes and the usb but in my macbook shows iphone software update serves cannot be contacted... pls. anyone can help.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
Diavonex's reply is not pertinent to your problem at all -
Iphone software update server cannot be contacted
think i posted this in the wrong place
whoops!
here we go again:
I am trying to update my iphone software to 5.0.1, and everytime i do I get a message saying "Iphone software update server cannot be contacted -make sure your network settings are correct and your network connection is active and try again later"
This has been going on for weeks, and I've tried everything
I have turned off firewalls to the best of my knowledge
I did that thing where you go to the LAN tab and choose detect settings
I've downloaded the newest version of itunes
I'm not very technologically savvy, so if anyone can help me - i would need a pretty clear walk through of what to do
I really want to get this zombie jogging app, but my iphone needs to update before it can get on the phone
someone
help me
be mercifulPlz help!!!!!!!!!!!!!!!!!!
i am facing same problem.....from two days i am unable to update my iphone........
plz anybody help.... -
When I try to update my Ipod 4 touch software from 4.3.5 to the latest version, an error message comes in..."The ipod software update server cannot be contacted"
I have also tried downloading a separate 840MB file and manually update, but that doesnt work eitherSee the chart below to determine whether you can upgrade your device and what you can upgrade to.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
Device iOS Verson
iPhone 1 iOS 3.1.3
iPhone 3G iOS 4.2.1
iPhone 3GS iOS 6.1
iPhone 4 iOS 6.1
iPhone 4S iOS 6.1
iPhone 5 iOS 6.1
iPod Touch 1 iOS 3.1.3
iPod Touch 2 iOS 4.2.1
iPod Touch 3 iOS 5.1.1
iPod Touch 4 iOS 6.1
iPod Touch 5 iOS 6.1
iPad 1 iOS 5.1.1
iPad 2 iOS 6.1
iPad 3 iOS 6.1
iPad 4 iOS 6.1
iPad Mini iOS 6.1
Select the method most appropriate for your situation.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS to Version 6.0.x from iOS 5
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
c. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
When I tried to update my iOS 4 ipad to iOS 6, it doesn't work but only say that the ipad software update server cannot be contacted. What should I do?
Hi Ruby,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful for troubleshooting the connection issue you're seeing:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Regards,
Jeremy -
after updating to ios 6.1.3 seems my factory unlocked 3gs is not working, i cant even restore..the message displayed is "itunes software update server cannot be contacted" 'm using latest itunes with winows xp system...........please please help me
There is no such thing as a "Factory Unlocked iPhone "
They are either locked to a carrier who may at some stage offer unlocking
or sold direct to a user by Apple (from their own Stores or online .)
Those iPhones are NOT locked
Where did you get your iPhone
If from Apple try this
http://support.apple.com/kb/HT1808 -
I have a Iphone4. Trying to update from 4.3.3 to IOS 5 or 6. There is no 'Update Software' button under Utilities/General. Tried updating using Itunes but it comes up 'The Iphone software update server cannot be contacted' ????
iOS 4.3.3 doesnt have the "Update your Software" tab so you will need to go to itunes and back up your iphone then restore your iphone and it will download the latest iphone software (6.1.4) if you dont want 6.1.4 download your current version and hit shift on your keyboard (alt if your on Mac I think) and click restore iphone and find your downloaded software 4.3.3 then download iOS 5 or 6 and do the samething after your phone boots up from restoring it to 4.3.3.
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when i restore my ios the massage appear the i phone cannot restore at this time because the i phone software update server cannot be contacted or temporary unavailable plz any one help me what i do
tell me the full prosedure how i remove entries for gs.apple.com i am a new user thanks
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when i restore my ios the massage appear the i phone cannot restore at this time because the i phone software update server cannot be contacted or temporary unavailable plz any one help me what i do
You try again later.
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i been trying to restore my ipod on itunes but a lil box always pops up saying that my ipod software update server cannot contacted i feel like i tryed everything idk what to do i need help
Try:
- Powering off and then back on your router.
-iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
is this a security firewall? how do I allow the update and keep my system protected at the same time?
Let's try the following document with that one.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
When restoring or updating any iPod touch: "...the software update server cannot be contacted."
When I try to update or restore any iPod touch on my MacBook (year 2007, 10.6.8, iTunes 11.0.4), it puts the iPod into recovery mode and gives an error: "The iPod "iPod" cannot be restored at this time because the iPod software update server could not be contacted or is temporarily unavailable." This happens after it extracts the software and says "Verifying update with Apple." Also, the first time I try an update, it gives error code 3004, but it still puts me in recovery mode and when I try restoring it from that it gives the error I posted above.
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
I have given the iTunes server 10 hr's now and I am unabkle to do anything on my computer to restore my iPhone 4.
I am able to do everything else on my computers iTunes but not restore my phone.
Any ideas would be great.Hello jraff21,
I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
The iPhone [device name] could not be restored. An unknown error occurred (4005).
The iPhone [device name] could not be restored. An unknown error occurred (4013).
The iPhone [device name] could not be restored. An unknown error occurred (4014).
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Restore using another USB cable.
Learn more about updating OS X.
Learn more about updating Windows.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
Learn more about other update and restore errors.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Everytime i hit the "Check for Updates" button a message pops up and says " the ipod software update server cannot be contracted" What does this mean and hoiw do i fix it?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
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