I can't update my iPhone. Says the network connection timed out???
I have tried to update my iPhone 4 on several different PC computers. Always get this message: "There was a problem downloading the software for the iPhone. The network connection timed out." Any suggestions?
Turn off your firewall/security software.
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Similar Messages
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I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?
Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley -
Have tried downloading update for my iphone multiple times, get an error message : 'there was a problem downloading the software for the iPhone. The network connection timed out" It only took 45 mins. for the download but when it is processing the file, this is what happens. Any suggestions?
Disable your antivirus and firewall.
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Hi
I am trying to restore my iphone 4 iOS 5.1.1 uding itunes the latest version update. but always I am disconnected in the mid of the process sometimes an getting the message :
There was a problem downloading the software for the iphone "moh" The Network connection timed out.
make sure your network setting are correct and your network connection is active or try again later.
I have Internet speed of 12MB. and have changed different USB cables and laptop with Intel Core i5 .
Is there any one has any idea???i tried itunes in different computers and itunes recently installed .
the issue that the restore never completed always freeze in the middle and giving the above note.
There was a problem downloading the software for the iphone "moh" The Network connection timed out.
make sure your network setting are correct and your network connection is active or try again later.
Is there a way to refresh the restoring update in itunes ???
in case they proxy or Antivirus issue it suppose not not to start the restoring process at all Is not ???
but in my case always start as normal then freez ........
any other suggestion -
I have tried to update my iphone4 to 5.1.1 and it aways come up with the same message. There was a problem downloading the softwart for the iphone. The network connection timed out. what do i need to do?
See the More Like This section on the right
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"There was a problem downloading the software fot the iphone. The network connection timed out."
there's no pblm with my connection but this error keeps on showing,
what to do? please help....Stop with the silly and pointless fonts.
A simple search of the forums for the actual error would have revealed the resolution.
Temporarily disable all security software on the computer. -
When updating my IPAD I get a message saying: The network connection timed out.h
When trying to update IPAD, got a message saying "There was a problem downloading the software for the IPAD. The network connection timed out".
My connection has been tested and there are no problems.Try temporarily turning off your firewall and antivirus software until the download has completed. if that doesn't work then try downloading the update via a browser : https://discussions.apple.com/message/16436025#16436025
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When updating each of my devices (iPhones and iPads) in iTunes, i always get the same error message
"there was a problem downloading the software for the iPhone "Mary's iPhone" The network connection timed out.
Make sure your network settings are correct and your network connection is active or try again laterThis is common and there are literally hundreds of posts about this exact error.
Temporarily disable any Anti-Virus and Firewall software on the computer. -
I can no longer connect to the ITunes Store. CAn you help? When I do the diagnostics it says Securie link to itunes store failed.
I think I may be having the same problem. "We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." All tests pass the diagnostics. iPhone restored to factory settings in DFU mode, but when beginning to sync I get this error message. I've been searching online for fixes and tried several suggestions, but nothing worked so far. (disabled antivirus, firewall, ie settings, uninstall/reinstall itunes...) I'm getting very frustrated & hoping someone on here can help.
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Does any one has a solution abut this error message: There was a problem downloading the software for the iphone " " the network connection timed out.
Disable your firewall and antivirus software fror the duration of the download.
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help me!
There have been issues with your computer's firewall or anti-virus software interfering with the download. Try turning them off for a bit and download again and see if it works.
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Can not update iphone firmware using iTunes "The network connection timed out"
Hello,
I can not update the iphone firmware using iTunes.
Messagte displayed
"There was a problem downloading the software fo the iPhone. The network connection timed out.
Also seen stopped error -3259
I have run network connectivity tests from iTunes and All Tests passed.
Can anyone help?
Thank you,
JoanDid you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards. -
im getting the error message: there was a problem downloading the software for the update Iphone. The network connection timed out. I have been trying to update for 2 days now.
Disable your firewall and antivirus while you download.
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IPad to iOS5 and it says the network connectiont timed out.
I'm trying to update my iPad to iOS5 and after a few minutes it says the network connection timed out. I am connected to the internet and my firewall was off. How can I get updated to iOS5? Please help!
I think I may be having the same problem. "We could not complete your iTunes Store request. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." All tests pass the diagnostics. iPhone restored to factory settings in DFU mode, but when beginning to sync I get this error message. I've been searching online for fixes and tried several suggestions, but nothing worked so far. (disabled antivirus, firewall, ie settings, uninstall/reinstall itunes...) I'm getting very frustrated & hoping someone on here can help.
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"The network connection timed out" Update/Restore using iTunes
Can anyone help with this problem. Ever since IOS 7.0 was released, iTunes is so broken when it comes to updating the software or restoring iPhones. Everytime I try to restore or update I get the error "There was a problem downloading the software for the iPhone. The network connection timed out." after waiting for the 20min download. For one thing there is nothing wrong with my network connection it's fine, I cannot access the itunes store the whole nine yards, it's just when I need to update or restore the phone. It takes 20 mins to download then it gives me this stupid error. I have tried everything I've seen on the forum that others have tried with disabling virus scanners and other 3rd party software and nothing! The funny thing is, it happens on every computer in the house, even my Mac notebook, so it seems like it's tracking the Baja network connection, but I don't have any problems with anything else we are using, it's just with iTunes. We were using OpenDNS, so I removed that from the router and I still have the some problem. Does anyone know a way around this problem. I am so ready to bail on apple products. Frustrating....
I would appreicate any help in resolving this problem....
TnxDid you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards.
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