I can't update my iPhoto! Help?!

Whenever I try to update my iPhoto, it says that I used another account to purchase it, but I don't even have another apple account. My older version of iPhoto wasn't even supported by OS X Mavericks?! Why is that?!

Contact Customer Support in the App Store via the link in this screenshot:

Similar Messages

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    OT

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    LN

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    Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

  • 2 Q's  Ipod not Recognized in Windows and Can't Update Itouch, Please Help

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    oops
    Message was edited by: GFF

  • Photos can't update my iPhoto Librairy

    Photo.app ask to reach my librairy then turn round for hours.
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    How manage this ?

    my iphoto is in 9.1.4ver. Hence I need to update it to ver 9.5.1 from app store.
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  • Can't update preinstalled iphoto and imovie

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    This is the Mac Pro Forum
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    https://discussions.apple.com/community/mac_os
    http://www.apple.com/support/macbookpro

  • Can't update iPod, please help!!!

    Normally when you click on "file" in iTunes, one option is "update iPod" but it is pale (can't select it). I can't update it so please reply if you can help!!
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    thanks!

    http://manuals.info.apple.com/en/iPodUser_Guide(color_display).pdf
    Try this link put. It has some good basic information on how to update your ipod. Try to manually update your ipod, the instructions for it are in there. When you are talking about the smart list i think you are refering to the smart playlist. What you can do is set a playlist that has different options that will automatically update the playlist. Say for instance everything that you rate as five stars you can make a playlist that will take all of the songs that have five stars and put it on that playlist without you having to do anything.
    Now about the issue of the do not disconnect. I had the same issue with mine when I had first got my ipod. If you look in itunes at the very top in the little dropdown menus there will be one called preferences. Now with your ipod connected click on the ipod tab. There should be an option in there that will let you listen to music etc while it is charging on the computer. The default setting for when it is hooked up to a computer is to not play music or anything until it is unplugged.
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  • Can't update my iPhoto 9.4.2 to 9.4.3

    When I search for new updates in iPhoto its comes with the message " new update availible" and then I open software update in the app store. Software update doesn't see any new updates. I downloaded the 9.4.3 manualy and then I get a warning that I need iPhoto 9.1 or higher. I don't know what to do now. 
    OS X version 10.8.3 iPhoto 9.4.2

    That is strange.  Try deleting the iPhoto preference and cache files and then relaunch iPhoto:
    1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete iPhoto's cache file, Cache.db, that is located in your
    User/Home/Library/Caches/com.apple.iPhoto folder (Snow Leopard and Earlier).
    or with Lion and Mt. Lion from the User/Library/Containers/com.apple.iPhoto/
    Data/Library/Caches/com.apple.iPhoto folder
    3 - launch iPhoto and check it's version again.
    NOTE 1: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding down the Option key when launching iPhoto.  You'll also have to reset the iPhoto's various preferences.
    NOTE 2:  In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.

  • I can't update the iPhoto since i installed the iCloud , every single time i was trying to update , i had press the update button , and my mac was on internet , but it have a massage pop up saying an error with internet connection ..... please help me ..

    Hi All smart user
    i had a mac book and an iPhone , there was no problem at all to load infomation from i Phone to Mac until i had install the iCloud , since i install it , the iPhoto needs to be update , but when everytime i press the update icon on the iCloud manue , it brings me to App Store update page , then i press update again , and input my apple id and password , then it stop working and have a msg box pop up saying my mac is not connected to internet which my mac actually does connected ... i currently cant export any photo to my mac ... can anyone help me ?? i had tried to use bluetooth , but same problem ...... please help ....
    thanks .
    ET

    There is no such thing as an "SG3" or "SG4".  Did you possibly mean a 3GS and iPhone4?
    It has always been very basic to ensure that a backup exists of your media and other important files.  Computers fail, hard drives crashes... things happen.  Do you not have a backup?  The iPhone, like all iDevices is NOT a backup of your media, but rather a mirror of the content in the iTunes library on your computer.
    If your contacts, pics, etc are not on your computer, no backups of the iPhone exist, and they are not on the phone, they are gone.
    No one can magically make them re-appear.

  • I can not update my iphoto program... please help

    when I download the latest version (604), I get a message that tell me
    "iPhoto Updater cannot be installed on this computer. An eligible iPhoto application could not be found in /Applications. Well there is an iPhoto 2.0 program there. Do I have to buy the latest version???
    Please help..
    Elizabeth
    G5, G4   Mac OS X (10.4.6)  

    Yes, in order to do the free up update, you must first purchase the upgrade. Buy iLife 06, and you'll get iPhoto 6, which you then want to update to 6.0.4. You'll also get the latest versions of iMovie, iDVD, iTunes, iWeb, and GarageBand. the iLife Suite is great fun. Check out the iLife suite at http://www.apple.com/ilife/
    And be sure to check the system requirements for RAM, etc.

  • I can't update my iPhoto.

    I want to update iPhoto, but I am told "Update Unavailable with This Apple ID."  I don't understand how this one app has another apple ID, and I can't figure out what that ID is.  I tried to just start over and repurchace the app with my ID, but I can't because it is already on my computer.  Help!  If I delete iPhoto will I loose my pictures?  How can I fix this?
    Thanks!

    Please take each of the following steps that you haven't already tried until the problem is resolved.
    Step 1
    Follow the directions in this support article.
    Step 2
    Associate your Apple ID with your user account. Then sign in to the App Store with the same ID.
    Step 3
    Triple-click anywhere in the line below on this page to select it:
    /Library/Caches/com.apple.appstore/adoption.plist
    Right-click or control-click the line and select
    Services ▹ Reveal
    from the contextual menu.* A folder may open with a file named "adoption.plist" selected. If it does, move the file to the Trash. You may be prompted for your administrator password. Log out, log back in, and test.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Step 4
    Contact Mac App Store Customer Service.

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