I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

Similar Messages

  • Can I update a iPod Touch from a different PC and not lose my media files?

    OK. Here is the question, can you update a iPod touch which is on iOS 4.x to iOS 6.0 using a different computer that it was originally synced to, but not lose any of the media files on it?

    Only if all your synced media like apps and music are in the iTunes library of that computer.

  • Can't update my IPod Touch because I have to enter in a passcode but it wont let me on my Ipod

    Okay so I turn on my IPod Touch today and their is a message saying I need to plug it into ITunes. I plug it in but ITunes says that I need to enter in a passcode to my IPod because it is locked. I can't do this because the screen is still up on my IPod saying I need to plug it into ITunes. So basicly I am unable to use my IPod Touch because of this. Someone please help if they have had the same problem because I have no idea how to fix this.

    You need to place your iPod in recovery mode and then restore the iPod via iTunes on your computer.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Can't update my ipod software

    i have the 2nd generation ipod touch and the latest version of itunes (10.4.1)
    the software version on my ipod is 4.2.1 but i think the latest is 4.5.something right now.
    when i go to the summary tab and click check for update, it says that my ipod has the newest software (even though i only have 4.2) and so i don't know how else to download version 4.5.
    what do i do?

    I think 4.2.1 is the farthest you can go on a 2nd gen iPod touch.
    Your software is up to date if you click Check for Update and it tells you, "This version of iPod software (4.2.1) is the current version".

  • Trying to update my ipod software, but it says /iTunes/ is up to date...?

    I haven't updated my iPod Touch in a long time -- it's iOS 4.1. iTunes says it needs to be updated, but when I press the update button, I get a message telling me that "This version of iTunes (9.2.1) is the current version." And that's it. It never even tries to get the iPod software. What the...? What am I supposed to do, here?
    My Mac is old; it's 10.4.11 and lacks Intel. Software update says that everything is up to date.

    You need itunes 10, which requires Mac OS 10.5.8 or later in order to update your ipod.

  • I can't update my final Cut Pro, it says I did not purchase the software

    I'm trying to update to 10.0.3 and I can't do it through the app store because for some reason it says I did not purchase the app. If thats true then why do I have a receipt....
    Please help!

    Make sure that you're in the App Store "Updates" area.
    If you're in the FCPX Appp Store page, then it will ask you to purchase again.
    I had an issue where the App Store was telling me that FCP was alrady installe don this computer.  Well no duh?
    I trashed the FCPX app and then hit update again, adn all went fine.

  • I tried to update my ipod software and it says  the software for my ipod has been corrupted during download, what do i do? ive tried to download it several times again but that always pops up.

    I blocked out my name but basically this is what i keep getting, also my internet is always one while i do this.

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Error 1600, 1601, 1602
    Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.

  • Can't update my ipod touch because of error code 42408

    goes through the iTunes sync to point of sync start then error code -42408 appears and all stops. cannot sync please help!

    Try:
    http://forums.macrumors.com/showthread.php?t=1499345
    [Resolved] iTunes Error -42408 - First real solution gets cookie. Solved - Cookie Redeemed - MacRumors Forums

  • What does error -3259 mean? How can i update my ipod touch to the new ios 5?

    I been updating my ipod touch 4 software to the new ios 5 all day. i tried disabling my security programs and firewall, different download programs and reinstalling iTunes, and restarting my ipod touch. But for each attempt i get a different error. i went to the Specific update and restore errror code page and got a reason for each error except for error -3259. Basically my question is: 1. How can i update my ipod software to io5 and 2. What is the reason behind error -3259?

    Connect it to iTunes on a computer and update it from there. Note that the second generation iPod touch(which includes 8GB models sold at the same time as the third generation ones) can't be updated past 4.2.1.
    (71380)

  • Error while updating my ipod software

    Hello.
    I own a fifth generation ipod.
    I use windows xp. 4 weeks ago when i connected my ipod to my computer a note came up and said that i need to update my ipod software to 1.2.1 version. Every time that i press the install button it starts the process and after a few seconds an error alerting on a problem with the update pops up. since than i can't update my ipod software and as a result the itunes keep telling me that some features will not work on my ipod beacuse i have an old vesion of the software.
    Can u plz help me solve my problem???
    Thank U all
    Eran
    pc   Windows XP  

    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.
    http://support.apple.com/kb/TS3694#error2

  • I am clearly set up as the administrator on my pc and yet I cannot download my new cannon software cuz it says I do not have enough privileges.  help !!!

    Help please..a new user who is clearly set up as the "administrator" on my mac mini it even has the title under my name when I log in..trying to upload in my cd drive my new cannon software and it says I do not have enough privledges when I am clearly the admin.... I am at a total loss..apprecaite any help b4 I throw this out the window and go buy a PC again arghhhhhhhhh
    I am running Safari 6.0.5

    Throw the Canon CD out the window and following the OS X instructions for setting up a printer with your Mac.
    For Mountain Lion, see > OS X Mountain Lion: Set up a printer
    For Mavericks, see > OS X Mavericks: Set up a printer
    If that doesn't help go to > Canon U.S.A. : Support & Drivers and follow their instructions for using that printer in OS X.

  • Plese Help. Me have FAT32 USB, ISO. Boot camp:Can't install Windows Support Software because the Software Update Server "(null)" can't be found. It asks me to network Diagonostics, but internet ok. Plese Help

    Plese Help. Me have FAT 32 USB, ISO, Boot cam say can't install windows support software because the software update server "(null)" can't be found.
    I know there are many other threads, but I guess I couldn't find clear answer to this problem. Is that the Apple's server problem or just me?
    I'm trying to install Windows7 via Bootcamp, with FAT 32 formated USB with ISO, on Macbook air 2012.
    Thanks!

    The problem is the encryption and how your notebook handles it rather than a Time Capsule problem. I had similar problems until I updated the WLAN drivers on my IBM T41.
    The way I convinced myself it wasn't an Apple problem was to connect my IBM T41, via ethernet, to my AEBSn. I was able to connect to internet so I knew it was a conflict between my wireless card and the AEBSn.
    I am now using the WPA2 encryption for the AEBS without issue and connecting many different types of hardware; three iPod Touches, two MSI Wind Netbooks (Win XP SP3), one IBM T41 (Win XP SP2) wirelessly and both my 20" iMac and Dell 8250 Win XP (SP2) by ethernet
    The MSI Winds are brand new and they would connect to the AEBSn but couldn't get an IP address from the internet (Limited or No Connectivity error message). The AEBSn was using WEP encryption. After doing a little research I found that WEP was a very common cause of this error message so I switched the AEBSn to WPA2 and everything works fine now.
    Don't assume that because you can't connect via OPEN it isn't a encryption issue because my Winds wouldn't connect that way either...it wasn't until I changed to the WPA2 Personal that they connected.
    You may also need to change the program that handles the WLAN connection, sometimes Windows handles it better but for the newest addition to our household, the MSI Winds, I am using the Realtek utility that matches the WLAN card and everything is hunky dory...
    Finally sometimes firewalls will prevent getting the IP address...doesn't happen often but it has happened to me so I would double-check that by turning off the Windows Firewall and just verify that it isn't the firewall (that's never been a problem with my Apple AEBSn but it was a problem with an older Dlink g model).

  • How can i update my ipod 3g to the iOS5 software?

    how can i update my ipod 3g to the iOS5 software?

    bobjbkln wrote:
    .... t it is unlikely that someone with a 2G 32 gb iPod would think that they had a 3G, because Apple stopped selling the 2G 32g iPod when the 3G came out.
    If only that were true! There have even been cases (in these discussion pages) of people believing they have a 4th gen Touch but it turns out it was a 2nd gen Touch.

  • TS1538 I updated my ipod and now it says my ipod can't be activated because activation server cannot be reached. How do I get it back on track?

    I updated my ipod and now it says my ipod can't be activated because activation server cannot be reached. How do I get it back on track?

    Hello,
    Try reseting your device.
    Hold the power button and the home button down until the device shuts off, then power it back on and see if the problem is resolved.
    I just refreshed your post, so if this does not help you, it is now at the top of the list for a short while, other people should be able to try and help you.
    ~Lt. Leviathan

  • I can t update my ipod touch 4th gene. because I had a version of i tunes on my computer for windows 7 premium 6e bits that didn t work well. So I uninstalled it and try to install e newer version but the newer version won t read the music from the older

    I can t update my ipod 4th gen. for facebook because I uninsatalled the program itunes from my computer  as it didn t work well it would freeze on me all the time. So i installed another version for windows 7 premium 64 bits, but when i tried to open it it wouldn t let me as it said it coudn t read the music library from the last version of i tunes . So I uninstalled it too. So Now I really don t know what to do ??????

    thanks I didn't end up needing to try it! my ipod randomly decided to work again like "hmm, Ellie seems to have been really annoyed at me for ages now, maybe I should try being nice to her or something like that"

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