I can't update my itunes software.  I get an error.

I can't update my

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Similar Messages

  • After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

    After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

    Change here:
    Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    You must have a verified billing address & be located in the country whose store you are trying to use.

  • When I try to update to Itunes 11 I get an error message saying that Itunes has an invalid signature and wont be installed. I use Windows 7.

    Everytime I try to update to Itunes 11 I get an error message saying that Itunes has an invalid signature and can't be installed?  I have tried to install it two times and get the same message each time. Any solutions to my problem?? Those who have installed ITUNES 11 is it hard to work with? maybe im lucky it wont update?? I don't know.

    That suggests that the installer is getting damaged during the download.
    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • When downloading itunes software i get an error message:'apple apllication support not found"

    when downloading itunes software i get an error message:'apple application support not found'...error2 (windows error2)

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Application, won't install normally.
    tt2

  • HT1926 I can't re install iTunes because I get a error saying mobile device  could not start.

    I can't re-install iTunes because i get an error saying Mobile Device could not start?

    Same here TC, very annoying

  • I can't update my itunes software

    everytime i try to update my itunes software, it says i can't because of some network resourse thing O.o but the thing is i have windows xp and windows 7 on my pc, i can only update itunes on windows 7 but not on windows xp HELP

    it says i can't because of some network resourse thing O.o
    Which particular .msi file does the message go on to say can't be found? (Several different .msi files can be mentioned in this context: itunes.msi, bonjour.msi, AppleSoftwareUpdate.msi, etc.)

  • What can i do to update my itunes when i get a error messege saying i cant connect to itunes?

    help me with itunes

    Hi Geo18,
    Thanks for visiting Apple Support Communities.
    If you're seeing a message that says "Can't connect to iTunes Store," you can use this article to troubleshoot:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best Regards,
    Jeremy

  • I just purchased a iphone 4s. Now I would like to sync it to my PC but first need to upgrade to 10.5 or higher. I can not update my current version I get an error windows installer failed to ...... what can I do?

    I want to sync my new iphone4S to my PC XPS Dell, window 7, 64bit. I have tried repeatedly but always get the error message: Windows installer has encountered a problem and can not install program ( or something close to that).
    What can I do? It is a brand new laptop and have have already been working with a older version itunes and can sync my touch without problems.
    Please help!! I do not want to lose all of my songs and apps> Thanks Chris

    It would help to post this in a more proper form. This is for the iTunes family of stores.

  • Can't update to iphone OS4, keep getting 3259 error

    I am DESPERATELY trying to dl the new iphone OS4, but i am continuously getting the error 3259
    13 times with no luck so far! I keep hoping that next time it will work, but it doesn't...
    I have to date:
    *Downloaded latest Itunes
    *Turned OFF my firewall
    *Restarted my computer numerous times
    *UnTicked the "Allow Simultaneous Downloads" in iTunes
    I have no antivirus to turn off..
    My sister downloaded it no problem to her Hp, should I sync my iphone to her computer to upgrade an then come back to mine after? Massive pain in the, but has anyone got any ideas how fix????
    Thanks..

    I've been trying all night, too. Ordinarily in iTunes I can pause and resume downloads, but not with this one; when your connection times out you have to start again from byte zero. What is this, the 1990s? I tried to download and upgrade from work, but iTunes threatens to delete all of my data if I don't use the computer I used in the first place, so that's not an option, either.

  • HT1689 I can not download the ITunes software.  Had an error with the update this morning.  Uninstalled old version on my laptop.

    When I try to download ITunes to my Windows 7 laptop I press download on the Apple site and it takes me immediately to the page that says "Thanks you for downloading ITunes 11 for 64 bit computer  Nothing is downloading.   Tried many times.  Is the site broken.. 

    Follow the instructions of tt2 in https://discussions.apple.com/thread/5822086

  • I'm trying to update my Itunes and keep getting an error message "The older version of Bonjour cannot be removed. Contact your technical group" What can I do or need to do?

    What I said in the question. I have windows XP

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
    After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
    Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

  • Click Wheel B&W / Updated to iTunes 7, PC - Getting an Error

    So I just updated to a newer version of iTunes 7, I had 7 before now it's just the latest one. I was having issues trying to scroll in the menus with my iPod so I did a restore, and now it won't sync my songs. It first came up with error 1418 and now it comes up with error -124. I've tried everything the support pages say. Nothing has helped. I can't get my songs on it, and it has issues scrolling. Any ideas? Thanks.
    PC   Windows XP  

    I posted this in another thread, but read the bottom paragraph.....Even though Norton says allow for iTunes, my was still blocked as well. It's running fine now though since I've cleared out the programs list and rules tab and started over. Norton sets a no TCP rule I couldn't figure out so I cleared them all out.
    I disabled only the personal firewall in Norton Internet Security and it connected straight away. When I found out this worked, I tried just allowing the four apple programs the personal firewall monitors and no joy. I will find which program is being blocked, but disabling the entire personal fire wall will work.
    BTW, in my case I was getting the connection timed out but the iTunes diagnostics said the connection was fine but never connected to the store successfully
    Some how Norton Internet Security set itself to block outbound TCP connections during the upgrade, even though iTunes was still set to allow all connections in and out. I couldn't figure out which rule to change. To get the firewall running again, I had to use the reset botton (in Norton Internet Security) to clear out all the rules and programs and then manually add iTunes with allow all privileges to the program list. CAUTION: until Norton repopulates privileges for other programs, you may need to add them manually.....this includes Internet Explorer or any other browser you may use.

  • I can't down load itunes. I get an error message, NTVDM has encountered a System Error The handle is invalid.

    16 bit MS-DOS Subsystem
    C:\WINDOWS\system32\msiexec.ex NTVDM has encountered a System Error The handle is invalid.
    Choose 'Close' to terminate tha application.
    Close   Ignore

    Okay. It seems unlikely to be the class of similar problems caused by various Symantec programs blocking installs.
    It's a bit of a mystery in the first place why the 16 bit DOS subsystem is running in this context. (The iTunes installer is 32-bit on XP machines.)
    Just in case it's a damaged NTVDM, perhaps try an sfc /scannow:
    http://www.updatexp.com/scannow-sfc.html
    Does that clear up the error?

  • Trying to update iTunes but keep getting the error messag "the url could not be opened" when it's always worked fine in the past. What does this mean?

    Trying to update my iTunes but keep getting the error message "the URL could not be opened" what does this mean and how do I resolve this? It's always worked fine in the past!

    Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
    tt2

  • I keep trying to update to iTunes 10.5.2 but it won't actually update. iTunes says I can't update my iPhone software without updating iTunes but iTunes refuses to update. Anyone know what to do?? Thanks

    I have tried a zillion times to update itunes to 10.5.2 but it won't work. Under the "About iTunes" section it says that I'm still using itunes 10.4. What I'm really trying to do is update my iphone 4 software but itunes says I can't do that without first updating the itunes software, which it won't let me do. Anyone know how to fix this? Much appreicated.

    Look at the system preferences for iTunes 10.5.3. Are you running 10.5.x (Leopard) or later? If you are then please repost in the iTunes for Mac forum.

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