I can't update my mac through App Store

I have a 27"Mac OSX 10.8.2 and a few downloads are available but if I click the App Store I get the message: "We could not complete your App Store request. App store is temp. unavailable. Try again later" but there is no later. I've tried it now for weeks and still nothing is happening.
I also wanted to buy the Mountain Lion but can't do that either.
What to do?
Regards

Ok, i have downloaded the combo 10.8.3 (Mountain Lion), installed it but I still can't get into the App Store to update the latest versions of what ever there is available. It said, Download iTunes..... I tried and than I got the window like I wrote in my first question, telling all my details under the Apple logo,.... Also, nobody can give me an answer why I still have the Lion head instead of the Mountain Lion, if I already have Mountain Lion (Like IMP68 suggested). I don't know what else there is to answer. I wrote everything down. There is nothing more I can explain.
I understand that the help is limited but some asked me question I already wrote down like What version I'm running.
Anyway, I can understand that it can be frustrating to try to help somebody and it doesn't work. My bad. Thanks anyway.

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Can't update or install from App Store although I can purchase apps

I can purchase apps in App Store but I can't update them or actually install them through the store, I just get a little spinning whirylgig next to the go back or forward page icons.
I have run disk utility and I restarted.
I am on OS X 10.7.5
Any suggestions??

Make sure when you update apps you are signed in using the same Apple ID used for the original downloads.
Beyond that ...
Disable anti virus softwrare if installed
Check your firewall settings in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper

I can't update my MacBook, the App store isn't working!!

So my MacBook is telling me that there are some updates available in the store. I go to open the App Store and scroll over to updates and click on update all but I keep getting a message that says We could not complete your request: There was an error in the App Store. Please try again later. (20). What is this???? Why can't I update my stuff? If anyone knows why this is happening please help It's sooo frustrating.

Carla ..
What updates are you referring to?
Have you tried restarting your Mac?

Updates not work through app store

SINCE UPDATING TO MOUNTAIN LION , WHEN I UPADTE SOFTWARE THROUGH THE APP STORE IT ALWAYS COMES UP NO UPDATES AVAILABLE......BUT I KNOW THEY ARE AVAILABLE....please help

Two things you can try.
- Sign out of the App Store (in the Store menu)
- Quit the App Store
- In Finder - Go>Go to folder... (or Apple-shift-G)
- Paste in the following "~/Library/Caches/ "
- It will take you to a folder. Delete com.apple.appstore
- Launch the App Store.
and
Try resetting the App Store.
Reset Learned from Old Toad
It all else fails contact App Store support. There is a contact link.
Support

I bought a new iPad 3 in USA in July but now I cannot access my apps store. I can't update or view the apps store. Secondly it keeps on telling t

I bought a new iPad in July in USA and it was set up by the Apple store in Houston, now I can't access my apps store neither can I view all my purchased apps.
Secondly, every time it want to update my apps that I bought years ago, it tells me to go to Nigeria store. I don't know why I must change to a store to update my apps
Thirdly, I think it's unfair to pay the same amount of Money for an IPad with those in USA and the you can't even download the good apps. It seems the apps in the Nigeria store are those they don't want in the USA . Why can't we have the same quality apps considering we paid the same amount of money to buy this iPads. I think this is very unfair to us.

The apps available to you are dependent on your location. If you are not in the USA, then you cannot get the USA app store. Whilst you may think that is unfair, it has been a part of the stardard terms and conditions you agreed to when you setup the iOS device in question originally, as well as every time you click agree to the terms and conditions.
This is done because of two things, firstly there are many legal and semi-legal reasons that an iOS app store download is available in one territory and not another, in addition to this, it also allows apple to provide language specific content, as well as team up with companies and organisations within individual organisations in order to provide you with exclusive offers, content, and information, which it would not otherwise be able to do.
Rules for the iOS app store are also applied in varing forms for the music store, the books store, and the iTunes U content library.
I can very much understand your fustraition, as someone who spent a considerable portion of his life, especially during the years he grew up, living in California, USA, but now living in London, UK, I too find it very fustraiting that you cannot always get the same content from one country to another, especially when most marketing for iOS apps originates in the USA these days.
I hope this helps your query and helps to ease your fustraition. If you would like apple to be aware of your fustraition, rather than putting it onto a pubilc form which is on monitored in a very limited capacity, then you can fill in the form at http://www.apple.com/feedback where you can give your complaint straight to apple.

I can't update anything in the app store. Can't update to mavericks or ANYTHING UGH

All i get is this error :
The operation couldn’t be completed. (NSURLErrorDomain error -1012.)(-1012)

i'm at The Apple Store on 5th Avenue 59th Street in Manhattan New York right now The Same place where I Bought My 2009 24inch Apple Widescreen iMac Computer in July of 2009
& About The Mac App Store when you try to Update everything, well there nothing wrong on there End with trying to see if there are any Mac Updates, there No Error Messages
but on our Apple Computers at home on our End there are Error Messages thats Us on where we all are
i just thought i'll let everyone know how things are going about

Can't update iphoto from the apps store

I purchased iphoto from the apps store (version 9.1.1) to replace/upgrade the version that came with my 2008 imac, but have been unable to update to the current version 9.1.5. When I attempt to update (and the apps store tells me there is an update available for my purchase) a dialog box tells me to log into the account which i used to purchase the program notwithstanding that I am logged into the account. Any suggestions as how to solve this problem?

I imagine if you delete the iPhoto app, you should be able to download and install the current version from the app store without problem. The conflict is probably because the version you purchased is disc based.
Prior to doing this, make sure you backup your hard drive so that you can restore in case you accidentally delete something that you need.

Can't update iLife in the App Store

I have purchased a MBA 13.3 inch with Lion. iLife was preinstalled, but not with the latest version, so I went the to the App Store. There I logged in with my Apple ID which is configured for iTunes / App Store and which I used to purchase my MBA. This account is also the Apple ID which is noted in Users & Groups as the Apple ID of me (the Admin)
If i update, it says 'You have updates available for other accounts. To sign in to this account, please use the account you used to purchase it.'
Because iLife was preinstalled, it's not between my list of purchased apps. Updating with an other Apple ID doesn't work too.
Thank you in advance.

The issue is that there was a process required for you to accept the preinstalled apps and opt them into your MAS account. You likely have not followed that process to accept them.
There have been two solutions offered, lately combining the two has got some folks up and running.
1. Click  > System Preferences
2. Click "User & Groups"
3. Click on Your account and look for "Apple ID" under Full name
4. Click "Set..." and sign in your account apple id
5. Click  > App Store..
6. Click "Sign in" under Quick Link tap (right side)
7. Click "Update" tap on top
8. Click update your app
1 - Exit iTunes and the App Store
2 - Delete /Macintosh HD/Library/Caches/com.apple.appstore/adoption.plist
3 - Reboot
4 - Open App Store
5 - Select updates. Enter iTunes username/password when prompted.

Can't Update Software from the App Store

The app store will not download any sort of update (iTunes or System Update). I click "install" and I have to "Agree" twice. Then I select "Download & Restart". The progress bar pops up and says "installing" then goes away. Under "Updates Installed in the Last 30 Days" it says has the "iTunes 12.1.2 update" and "OS X Yosemite Recovery Update" even though it never even downloaded and is still listed in the "Update Available" section along with "OS X Update 10.10.3 – Restart Required".
Please help. Thanks!

Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

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if you opened the app store. and logged in with both accounts and it didn't allow you to download the app. should say download. if not you will have to pay. no way to see unless you have an old email from when you did.

Can't update iMovie from the app store

App store notifies me that there is an update for iMovie but when I click on Update nothing happens.

Good morning,
Restarted in Safe Mode and the only difference was that the update for iMovie was not shown - only the iTunes update was offered.
Below is the console report from within Safe Mode:
May 17 09:08:25 iMac-2012.local Software Update[204]: SUCheckService: sending result 1 to peer
May 17 09:08:25 iMac-2012.local UserEventAgent[161]: SUNotificationPlugin[uid=501]: check done with result SUCheckServiceResultUpdatesAvailable
May 17 09:08:25 iMac-2012.local UserEventAgent[161]: SUNotificationPlugin[uid=501]: Notifying appstoreupdateagent for user 501
May 17 09:08:25 iMac-2012.local UserEventAgent[161]: SUNotificationPlugin[uid=501]: appstoreupdateagent notification sent
May 17 09:08:25 iMac-2012.local Software Update[204]: SUCheckService: okay to stop (did timeout=0)
May 17 09:09:14 iMac-2012.local Software Update[223]: SUAppStoreUpdateController: found in cache: zzzz041-9781
May 17 09:09:14 iMac-2012.local Software Update[223]: SoftwareUpdate: Scan for client pid 223 (/Applications/App Store.app/Contents/MacOS/App Store)
May 17 09:09:14 iMac-2012.local Software Update[223]: SoftwareUpdate: Using filter keys zzzz041-9781
May 17 09:09:16 iMac-2012.local Software Update[223]: SoftwareUpdate: Using catalog https://swscan.apple.com/content/catalogs/others/index-mountainlion-lion-snowleo pard-leopard.merged-1.sucatalog.gz
May 17 09:09:16 iMac-2012.local Software Update[223]: SoftwareUpdate: Skipping Content Locator from previous failure detection.
May 17 09:09:16 iMac-2012.local Software Update[223]: Added 245 PPD versions for /Library/Printers/PPDs/Contents/Resources from cache as of 2013-05-17 01:27:18 +0000
May 17 09:09:16 iMac-2012.local Software Update[223]: SoftwareUpdate: elapsed scan time = 2.0
May 17 09:09:16 iMac-2012.local Software Update[223]: SUAppStoreUpdateController: scan (f=1, c=0, p=0, r=1) found zzzz041-9781
May 17 09:09:16 iMac-2012.local Software Update[223]: SoftwareUpdate: Scan for client pid 223 (/Applications/App Store.app/Contents/MacOS/App Store)
May 17 09:09:16 iMac-2012.local Software Update[223]: SoftwareUpdate: Catalog Not Modified since last scan ("15fe6-4dcd99d01d6c0")
May 17 09:09:16 iMac-2012.local Software Update[223]: SoftwareUpdate: Skipping scan because catalog has not changed
May 17 09:09:17 iMac-2012.local Software Update[223]: SUAppStoreUpdateController: scan (f=0, c=1, p=1, r=1) skipped because unchanged
May 17 09:09:29 iMac-2012.local Software Update[223]: SUAppStoreUpdateController: start install session with zzzz041-9781
May 17 09:09:29 iMac-2012.local Software Update[227]: Acquired Lock: 501, 223, 0
May 17 09:09:29 iMac-2012.local Software Update[223]: SUAppStoreUpdateController: session began for products zzzz041-9781
May 17 09:09:29 iMac-2012.local Software Update[223]: SUAppStoreUpdateController: error installing product zzzz041-9781: An unexpected error occurred.
May 17 09:09:29 iMac-2012.local Software Update[227]: Releasing Lock: 501, 223, 0
May 17 09:09:29 iMac-2012.local Software Update[223]: SUAppStoreUpdateController: session ended for products zzzz041-9781
Rebooted and as predicted no change, except I was now offered both updates. The Concole report is shown below:
May 17 09:13:19 --- last message repeated 1 time ---
May 17 09:13:19 iMac-2012.local mds[58]: (/)(Warning) IndexQuery in virtual bool SISearchCtx_FSI::performSearch(struct PartialQueryResults *):Retried searchfs 4 times
May 17 09:13:20 iMac-2012 kernel[0]: CODE SIGNING: cs_invalid_page(0x1000a2000): p=221[Cookie] clearing CS_VALID
May 17 09:13:20 iMac-2012.local warmd[44]: [_bootcachectl_pin_file:1784] Unable to open /var/db/dyld/dyld_shared_cache_x86_64 to pin it: 2 No such file or directory
May 17 09:13:20 iMac-2012.local warmd[44]: [_bootcachectl_pin_file:1784] Unable to open /var/db/dyld/dyld_shared_cache_i386 to pin it: 2 No such file or directory
May 17 09:13:23 iMac-2012.local awacsd[75]: Exiting
May 17 09:13:31 iMac-2012 com.apple.launchd[1] (com.apple.coreservices.appleid.authentication[147]): Exit timeout elapsed (20 seconds). Killing
May 17 09:13:34 iMac-2012.local distnoted[259]: # distnote server agent absolute time: 31.772287070 civil time: Fri May 17 09:13:34 2013 pid: 259 uid: 89 root: no
May 17 09:13:34 iMac-2012.local distnoted[259]: Bug: 12D78: liblaunch.dylib + 23849 [2F71CAF8-6524-329E-AC56-C506658B4C0C]: 0x25
May 17 09:13:37 iMac-2012.local com.apple.SecurityServer[17]: Succeeded authorizing right 'com.apple.SoftwareUpdate.scan' by client '/Applications/App Store.app' [261] for authorization created by '/Applications/App Store.app' [261] (100003,0)
May 17 09:13:37 iMac-2012.local com.apple.SecurityServer[17]: Succeeded authorizing right 'system.install.apple-software' by client '/Applications/App Store.app' [261] for authorization created by '/Applications/App Store.app' [261] (100003,0)
May 17 09:13:37 iMac-2012.local com.apple.SecurityServer[17]: Succeeded authorizing right 'com.apple.SoftwareUpdate.scan' by client '/System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/Resource s/suhelperd' [263] for authorization created by '/Applications/App Store.app' [261] (100002,0)
May 17 09:13:48 iMac-2012.local com.apple.SecurityServer[17]: Session 100007 created
May 17 09:13:54 iMac-2012.local com.apple.SecurityServer[17]: Succeeded authorizing right 'system.install.app-store-software' by client '/Applications/App Store.app' [261] for authorization created by '/Applications/App Store.app' [261] (100012,0)
May 17 09:14:06 --- last message repeated 1 time ---
May 17 09:14:06 iMac-2012.local Dock[169]: LaunchPad: __53-[LPAppManager(StoreSupport) _acceptStoreConnection:]_block_invoke_0 app store xpc message error: Connection invalid
May 17 09:14:40 iMac-2012 kernel[0]: considerRebuildOfPrelinkedKernel com.apple.driver.DspFuncLib triggered rebuild
Your assistance is much appreciated - thank you.

Can't update software through app store, since Feb. Says no updates available. Error says server with specified hostname not available.

Can't update any software or apps through appstore. Updated Itunes after several months by download, install. Using my own Macbook on my network, never had this problem. Re-installed Mountain Lion. Removed file softwareupdate.plist from Library preferences. Repaired disks and permissions. Any ideas? seems like a small issue, but this is pretty serious going forward.

Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes. Keep in mind that no one here represents Apple or can help with customer-service issues.
Step 1
A purchased app can only be updated by signing in to the App Store with the same Apple ID that was originally used to buy it. There's no way around that limitation, which also applies to free apps. If you can't sign in with the buyer's ID, delete the app and reinstall it. You'll have to pay for it again, if applicable.
Step 2
From the App Store menu bar, select
Store ▹ View My Account
Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.

I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. Pls advise.

I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. It basically requires me to sign in to my fren's account which is absurb! Because iphoto comes with mac isn't it?

Contact your "friend." Have him set up the MBP for your with your own account, settings and passwords. You are not running IOS 5.1. That is for iPhone and iPad users. What OS are you running? Did he give you the OS installer disks?

HT1977 I have accidentally made a purchase for the Applications (Direct Cinema- Full App & Fun & Learn- Sliding Puzzle) & I stop the transaction from going through, but now I can't update or load new Apps, I get this message- Billing problem previous purs

I accidentally made a purchase on 2 Apps with a total cost fo $10.98 & I stopped the payment from going off on my account, but now I can't update or download new Apps & every time I try to do this I am getting the following error message (There is a problem with a previous purchase).
I need to reverse & cancel the the purchase, but I don't see the option for reversing or cancelling previous purchase.
I need help, because I need to download new Apps & update my Apps.
I am using iPHONE 4S 64G & iPAD 3 64G
Thank you
Lorato12

Your apple account is showing you still owe for this download. You wont be able to download anything to you pay your balance. Since it was a "mixup", you should call apple support. Tell them your issue and get your account resolved.

How can I update my Mac from OS X 10.5.8 to OS X 10.7?

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Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
Whilst Apple have withdrawn Snow Leopard from their stores, you can still get it from Apple by calling 1-800-MY-APPLE (if you are in the USA) and they will supply the SL DVD for $20 for a single user, or $30 for a family pack that covers up to 5 Macs. You can also purchase the code to use to download Lion from the same number (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/
If you are outside the US call your national Apple Helpline:
http://support.apple.com/kb/HE57
If you're in the UK, use this number: 0871 508 4400
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard.

I can't update my mac through App Store

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