I can't update or download anything, it says it can't connect to the addobe servers.
Can anyone help me?
Please read https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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I can not update my phone because itunes says i am not connected to the internet, but i am connected
I can not update my phone because itunes says i am not connected to the internet, but i am connected to the internet.
Download the last IOS you need and install it.
Download iOS 4.3.5 Links
iOS 4.3.5 download (iPad)
iOS 4.3.5 download (iPad 2) (WIFI)
iOS 4.3.5 download (iPad 2) (GSM)
iOS 4.3.5 download (iPhone 4) (GSM)
iOS 4.3.5 download(iPhone 3GS)
iOS 4.3.5 download (iPod touch 4th generation)
iOS 4.3.5 download (iPod touch 3rd generation)
Step 1: Download and install latest version of Apple iTunes
Step 2: Sync your iPhone with iTunes
Step 3: From iTunes sidebar, select your device (in devices section on sidebar)
Step 4: Press and hold Shift key (Windows) or Alt key (for Mac) and click on “Update”.
Step 5: Select the location of .ipsw file you want to restore or load on to iPhone
Step 6: That’s all from your end, now iTunes will perform some automated steps to complete the installation. Your iPhone will restart once the progress is complete.
Good luck !! -
Hi I'm trying to update the software version 6.1.2 but it is not letting me saying I'm not connected to the Internet when I am any answers to why this is happening?
See if either of these work. Restart and try again or reboot and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I Can't Connect to The Blackberry Servers??
I have the 8310 version and i can't register to Blackberry Messenger, or i can't log into Windows Messenger...
What do i do...
BTW: I did go to the Set up Wizard and it said i needed a password from the admin.. How do i get it?
ThanksHi and Welcome to the Forums!
A bit of missing detail there...but if my guess is correct, when you go to the Email Setup screen, you only see "Enterprise" and not also "Personal".As such...
To use the proprietary RIM Push email capability (and many other services), you must have an adequate data plan from your carrier. The carriers host BIS (BlackBerry Internet Service) for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Help
I downloaded a game that need to pay, but after that when i want to update or download a free game from app. It opens the pilling page again, and can't download or update anything any more, why this happen?Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.
In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:
[[Flash Plugin - Keep it up to date and troubleshoot problems]]
[[Flash 11.3 crashes]]
[[Flash 11.3 doesn't load video in Firefox]]
Other, more technical information about these issues can be found under these Links:
http://forums.adobe.com/thread/1018071?tstart=0
http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html
Please tell us if this helped! -
Unable to update or download anything with my Apple ID
I am unable to update or download anything on my iTunes or App Store because it says my apple ID is invalid because I entered my password incorrectly too many times. Although I've changed my apple password multiple times since hoping it would work and it still does not.
Hello zyrah_jaid27,
It seems you are unable to access your Apple ID to make purchases. The following article provides the steps you'll need to take to access it again:
If your Apple ID has been locked - Apple Support
If you or someone else enters your password incorrectly too many times, your Apple ID will automatically be locked to protect your security.
You might see one of these alerts:
“This Apple ID has been disabled for security reasons”
"You can't sign in because your account was disabled for security reasons"
"This Apple ID has been locked for security reasons"
If your Apple ID was locked, you can go to iForgot to unlock it with your existing password or reset your password. You can also click the Reset Password or Forgot Password button in the alert. Remember to type your full email address when you're asked to enter your Apple ID. For example, [email protected] or [email protected]. If you use two-step verification for Apple ID, you need to use your recovery key and a trusted device to regain access to your account.
If you can't reset your password and you don't use two-step verification, contact Apple Support. Update your password in iCloud settings
After you change your password, you might need to update it in iCloud settings on your devices.
iPhone, iPad, or iPod touch
Go to Settings > iCloud.
Tap Edit, if asked.
Type your new password and tap Done.
Mac
Go to Apple menu > System Preferences.
Click iCloud.
Click Sign Out.
Type your new password and click Sign In.
Windows
Choose Start > Control Panel.
Double-click iCloud.
Click Sign Out.
Type your new password and click Sign In.
Email
If you use an email app to get iCloud email, the app will ask you to enter your new password when you check for mail. If OS X Mail doesn't ask you for your password, check your Mail preferences. For any other mail app, check the app's documentation to get help changing your email password.Update other services, such as iTunes and FaceTime
If you use your Apple ID in the iTunes Store, App Store, iBooks Store, iMessage, Game Center, or FaceTime, you might need to update your password for those services.
iPhone, iPad, or iPod touch
Go to Settings and tap the service.
Tap your Apple ID. For iMessage, tap Send & Receive and then tap your Apple ID.
Tap Sign Out.
Sign in with your Apple ID and your new password.
Mac or PC
If you try to sign in to the iTunes Store or Mac App Store, make a purchase, or update an app, you'll be asked to enter your password.
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
Can't update or download apps. Says payment method declined.
Can't update or download apps. Saying payment method declined.
Go to http://www.apple.com/emea/support/itunes/contact.html to get help from the iTunes support staff who have access to your account information.
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I have a iPad 2 I brought it yesterday and it has an update for iOS 6.1 but it won't let me download it. It keeps saying your no longer connected to the Internet but I'm connected to my wifi. Can you help please
Hi Blueandpink,
If you are running iOS 4, you will need to update the iPad via iTunes on your computer (can't do OTA updates unless you have iOS 5 or higher).
If you have a first generation iPad, unfortunately you won't be able to update to iOS 6 (iOS 5 is the highest you can update to on the original iPad).
If you are on an iPad 2, 3, or 4th generation with iOS 5 and it still isn't working, try holding down on both the Sleep AND Home buttons at the same time for about 10-15 seconds (ignore the red slider button). Keep holding it until the Apple Logo appears. When you see the Apple logo on the black screen, let go of the buttons. This “reset” fixes a lot of iPad issues and might work to resolve the update issue. Try updating again.
Hope this helps!
~Joe -
I can't download the current update, message says I am not connected to the internet although I am.
I can't download the current update, message says I am not connected to the internet although I am.
Assuming that you're not in a country that restricts or censors internet access, or connected to a LAN that does so (i.e. some dormatory and office systems):
1. Reset the phone (no data loss): Press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
2. Settings > General > Reset > Reset Network Settings
3. Disable WiFi and update using cell data network. -
Wont let me update or download free apps says i need payment verification but im not buying anything
wont let me update or download free apps says i need payment verification but im not buying anything
Howdy Irishinked,
Thanks for using the Apple Support Communities.
If you're being prompted that your payment information needs to be veriefied, then there is some aspect of your payment type which is being denied by your financial institution. I'd like you to please follow the steps below to verify your information.
Open iTunes. If you are signed in to iTunes, skip to step 4.
Note: Verify that you are signed in to the correct iTunes account. If you are unsure which account you're signed into, choose Store > Sign Out and proceed to step 2.
Choose Store > Sign In.
Enter your account name and password, then click the Sign In button.
Choose Store > View My Account.
Click the Edit Payment Information button.
In the Payment Method section, choose None.
Click the Done button at the bottom of the page.
Click the Edit Payment Information button again.
Enter your billing address exactly as it appears on your credit card statement.
Select your credit card type in the Payment Method section.
Enter your credit card information, your card's security code, and the expiration date.
Click the Done button at the bottom of the page.
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
iTunes Store: My credit card's security code or zip code does not match my bank's records - Apple Support
Have a good one,
Alex H. -
Since trying to update yesterday, my computer won't download any updates and itunes 11.1 says "Internal Error" and gives me the following info when I click on a song or podcast:
Exception Name: NSInvalidArgumentException
Description: -[_NSConcreteUserNotification activationType]: unrecognized selector sent to instance 0x25a06b0
User Info: (null)
0 CoreFoundation 0x922216fb __raiseError + 219
1 libobjc.A.dylib 0x920108db objc_exception_throw + 230
2 CoreFoundation 0x9222563d -[NSObject(NSObject) doesNotRecognizeSelector:] + 253
3 CoreFoundation 0x9216af77 ___forwarding___ + 487
4 CoreFoundation 0x9216ad22 _CF_forwarding_prep_0 + 50
5 iTunes 0x00df38e2 iTunes + 14624994
6 iTunes 0x00df36ae iTunes + 14624430
7 libobjc.A.dylib 0x9201c6c5 -[NSObject performSelector:withObject:withObject:] + 77
8 Foundation 0x93c12d85 -[_NSConcreteUserNotificationCenter _sendDelegateMessage:sendToAppDelegate:withNotificationFromMessage:] + 335
9 Foundation 0x93c12eaf -[_NSConcreteUserNotificationCenter _notificationPresentedMessage:] + 58
10 Foundation 0x93c137c2 __block_global_1 + 156
11 libdispatch.dylib 0x9371b2cf _dispatch_call_block_and_release + 15
12 libdispatch.dylib 0x9371ea80 _dispatch_client_callout + 46
13 libdispatch.dylib 0x9371c8e8 _dispatch_main_queue_callback_4CF + 223
14 CoreFoundation 0x9211b255 __CFRunLoopRun + 1829
15 CoreFoundation 0x9211a7c4 CFRunLoopRunSpecific + 308
16 CoreFoundation 0x9211a67b CFRunLoopRunInMode + 123
17 HIToolbox 0x90b6fc76 RunCurrentEventLoopInMode + 242
18 HIToolbox 0x90b76eb9 ReceiveNextEventCommon + 374
19 HIToolbox 0x90b76d34 BlockUntilNextEventMatchingListInMode + 88
20 AppKit 0x97621923 _DPSNextEvent + 709
21 AppKit 0x97621167 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
22 AppKit 0x9761d78c -[NSApplication run] + 855
23 iTunes 0x0017a898 iTunes + 1546392
24 iTunes 0x0017a709 iTunes + 1545993
25 ??? 0x00000002 0x0 + 2Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
I can not connect to the ITunes store. I have updated my apple ID and made sure that everything is set correctly. However, I can not purchase or update any apps no matter what I do. My partner has the same phone and hers works perfectly. I'm not sure how to sort this out. Please help
Thanks
AndyI've been having this problem for weeks and have found no solution to it. There are lots of other people with this issue too if you look back on the boards. I even e-mailed AND called Apple and have had no luck. I tried all the suggestions they gave me and all the ones I found on here- nothing worked. I even uninstalled and re-installed iTunes (boy was that a pain!) and no difference.
The weird part is that I have an old laptop that works and if I buy music with the laptop I can download it with my regular computer buy buying does not work on my regular computer. That tells me it's not a connection issue. I can't get to my account either.
I can't figure out why an issue that has kept so many people from purchasing a product has been ignored! -
Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.
Just to be clear. You have downloaded the Yosemite installer. However you say while it's updating you get the error you are not online. This is confusing since you shouldn't be able to use your computer in the process of updating.
Exactly where do you see you need to 10.9 to get on Safari? -
After software Update (2006-07), airport can not connect to the router
Hi,
I installed the software update 2006-07. Afterwards the airport extreme can not connect to the router anymore (NETGEAR). I use a WEP key, but even if I type the WEP Key, the airport does not succeed to the router anymore... I called Apple Care and they wanted that I install the firmware restoration. But even I didn't succeed to install the firmware restoration. On the firmware restoration web page (http://www.apple.com/support/downloads/firmwarerestorationcd12.html) is written that I have to turn on the computer and continue holding down the power button until the LED blinks rapidly followed immediately by a successive series of blinks (3 quick blinks, 3 slow blinks, 3 quick blinks). But after the LED blinks, there is not the successive series of blinks...
I know there is 2 questions in one message, but could you please help?
Thanks in advance.
Best regards,
Eric
MacBook Pro Intel Core 2 Duo Mac OS X (10.4.8)http://forums.macosxhints.com/showthread.php?p=337100
Exactly the same problems as mentioned here kernel panics, etc. How could this have passed Apple Quality Checks?
Tue Dec 5 09:26:34 2006
panic(cpu 0 caller 0x000A8800): Uncorrectable machine check: pc = 000000003931288C, msr = 0000000000149030, dsisr = 40000000, dar = 000000003A207F7E
AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
L2FIR = 0000000000000000, BusFir = 0000000000000000
Latest stack backtrace for cpu 0:
Backtrace:
0x00095138 0x00095650 0x00026898 0x000A8800 0x000A7A90 0x000AB780
Proceeding back via exception chain:
Exception state (sv=0x39D1B780)
PC=0x3931288C; MSR=0x00149030; DAR=0x3A207F7E; DSISR=0x40000000; LR=0x39312858; R1=0x2285BA10; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x39312848 0x393139B8 0x39333874 0x393336BC 0x393332F0 0x3933313C
0x002D124C 0x393314AC 0x39332774 0x002EB838 0x0008C6A4 0x0002921C 0x000233F8 0x000ABAAC
0x00000000
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(405.1)@0x392f4000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x386e6000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x32922000
Exception state (sv=0x39D3A780)
PC=0x9000AB48; MSR=0x0200F030; DAR=0x003B8000; DSISR=0x42000000; LR=0x9000AA9C; R1=0xBFFFCCA0; XCP=0x00000030 (0xC00 - System call)
Kernel version:
Darwin Kernel Version 8.8.0: Fri Sep 8 17:18:57 PDT 2006; root:xnu-792.12.6.obj~1/RELEASE_PPC
Just by enabling the airport express card. Now I wonder what triggers the bug. Because I rebooted several times after the update. One thing I did see was the signal strength going less strong in the past days. Since today I cannot use it at all. -
since downloading the latest version of itunes i can not connect to the itunes store can any one please help ??
I've been working on this all day!!! I've tried everything I know of and can't get it to load either. Sounds like lots of people are having problems. Here is what I have so far...I have uninstalled EVERYTHING on my pc from apple and reinstalled itunes to no avail. I have tried all sorts of things I've read as fixes online. NOTHING has worked. Here is something interesting that i have noticed though. my main pc (which is the one i have always managed my itunes account with for years) is a 32 bit system running windows 7. Yesterday I installed itunes for the first time on my new netbook which is a 64 bit (windows 7) system and it works just fine. i have three other laptops (all window 7) in my household that are all 64 bit operating systems and ALL have updated to 10.5 and THEY ALL work fine. this is FOUR 64 bit systems ALL updated w/10.5 that work and ONE that is a 32 bit that will not. Can't get any help from apple. their suppot *****! I want to get someone on the **** phone or a live chat but cant. *** APPLE????? please let mw know if you find SOMETHING i can try next. I'm out of ideas and patience!
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