I can't update or uninstall itunes

i can't update or uninstall itunes. I get error message:the path c:\documents and settings\network service\loval settings\application\data\apple\apple software update\itunes.msi cannot be found. verify that you have acess to this location and try again, or try to find the installation package itunes.msi in a folder from which you can install the product itunes... how do i fix this??

I read the responses about downloading the windows installer cleanup utility, but that is no longer available on microsoft's website.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

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Can't update or uninstall itunes

I tried to update my itunes to back up my iphone. I get error messages "windows installer service could not be accessed. This can occur if you are running windows in safe mode, or if the windows installer is not correctly installed". I've tried uninstalling itunes and am unable to do that also. I have been searching for a fix. I've tried most of the things I've seen regarding this error message and nothing has worked. Please help!

Is this on a 64-bit system? If so, try the following user tip:
"The Windows Installer Service could not be accessed" error messages when installing iTunes for Windows on 64-bit systems

TS3212 I have recently had to do a restore on my computer and now I can not update or uninstall Itunes

Every time there is an update for itunes it will not update because it can not find my original MSI file even tho the MSI file is there and I can not uninstall Itunes because of the same MSI file , I have recently done a system restore on my computer and that is when the problem started.
Can anyone help with this problem.

Since this first message, the "Other" space has increased exponentially. The first time, after the "restore", it increased to over 9 GB. Later, I tried a minor restore again, and now it's over 10 GB. I've seen someone suggest that text messages are to blame. If my text messages are suddenly taking up 4 GB of space, I think we've got bigger problems.

Can't update or uninstall itunes or quicktime

Hi I'm using an old XP unit, and lately, I've not been able to update, uninstall, or reinstall itunes or quicktime. Any suggestions?

many thanks.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Next, select any QuickTime entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't update or uninstall itunes on windows 8.1

Hi,
I've been searching for a while but havent found a workable solution as yet. Basically if i try to update, uninstall or reinstall i get the message
"the feature you are trying to use is on a network resource that is unavailable. click ok to try again or enter the alternate path to a folder containing the installation package 'iTunes64.msi'
i've tried running as administrator, extracting the files, browsing to the file location etc but nothing seems to work, the only suggestions i've found are to use ifixit which is incompatible with windows 8.1 so won't work. Any suggestions would be greatly appreciated.

"the feature you are trying to use is on a network resource that is unavailable. click ok to try again or enter the alternate path to a folder containing the installation package 'iTunes64.msi'
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't update or uninstall, missing iTunes.msi file

I was trying to use homesharing, got iTunes messed up so that it wouldn't update. Now I can't update or uninstall...Get the message: "the feature you are trying to use is on a network resource that is unaccessable." Problem seems to be that the iTunes.msi file is not accessable?

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I cannot open, update or uninstall itunes.

I cannot open, update or uninstall iTunes at all, I have tried all the suggestions posted with no luck. I keep getting error messages saying that the installation files do not exist, any suggestions on what to do? I'm really frustrated with it at this point.
These are the error messages I keep getting. Can someone please help me out?

How to manually remove programs from the Add or Remove Programs tool
See if this helps.

I can't install on uninstall iTunes on my laptop; running Windows XP. I've tried all the steps in Apple Support as well as Windows support. Can anyone help? I fet the error "The feature you are trying to use is on a network resource that is unavailable

I can't install or uninstall iTunes on my laptop. I've followed all the steps on Apple Support as well as Microsoft support. I get the error "The feature you are trying to use is on a network resource that is unavailable. Pick an alternate path to a folder containing the installation package 'iTunes.msi". This has been going on for a couple of weeks now and I'm very frustrated. From what I can see, I'm not the only one with this problem, but I have yet to see anyone post a solution that works. Microsoft wants to charge me $99 to troubleshoot it for me and Apple will charge $20. I think both are ridiculous as this is obviously not "operator error".

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can't install or uninstall itunes itunes 64.msi error

Can't install or uninstall itunes itunes 64.msi error - does anyone have a fix?
The itunes64.msi cannot be found in the temp sub-folder it was originally installed in.
I believe the System Mechanic cleaned out the temp files and now I can't install or uninstall itunes.
I tried to manually recreate the folder that the itunes64 setup is looking for and manually copied the 11.0.1 version of all the .msi files included in the installation, but, the installation still cannot find the itunes64.msi.

I was able to solve my problem by following all the directions at the following Apple site - http://support.apple.com/kb/HT1926?viewlocale=en_US
I was not able to remove the iTunes program using Add/Remove Programs from the Control Panel; however, that didn't seem to matter. I removed the directories and used the Microsoft Installer Cleanup Utility. I reinstalled iTunes Ver 8.1.1.10 with no problems. I'm sticking with this version for the time being.

Can't update or delete itunes on my pc (windows xp) ??

can't update or delete itunes on my pc (windows xp) ??

That is too bad.
When you're ready to provide details of the issue we will be happy to try and assist.

Just updated to Yosemite, can't update or uninstall adobe flash, system hangs

Just updated to Yosemite, can't update or uninstall adobe flash, system hangs, have to force quit,.
Is this a problem with the new operating system and how do I fix this?

If you can't install or update Flash, follow these instructions.

My ipod touch 4g doesn't show option for os update in setting-general page. Can i update it via itunes by connecting it to computer?

My ipod touch 4g doesn't show option for ios update in setting-general page. Can i update it via itunes by connecting it to computer?

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode ue one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
For MAC or PC
The Firmware Umbrella - TinyUmbrella
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Can't update iPad since iTunes uses drive C. Solutions?

Can't update iPad since iTunes uses drive C. Solutions?
Yeah, I've seen this topic:
http://apple.stackexchange.com/questions/27446/i-do-not-have-enough-free-space-o n-the-c-drive-of-my-windows-computer-to-run-t
But which one is 100% working solution?
Thanks.

Relocate iOS device backups
Assuming you're running Windows Vista or later you can use the following steps:
Open a command prompt by hitting the start button and typing CMD<Enter> in the search box that opens up.
To move the current backup folder from C: to D: type in this command (on one line) and press <Enter>
Move "C:\Users\<User>\AppData\Roaming\Apple Computer\MobileSync\Backup" "D:\Backup"
Where <User> is your Windows user name.
To make iTunes look for the data in the new location type in this command (on one line) and press <Enter>
MkLink /J "C:\Users\<User>\AppData\Roaming\Apple Computer\MobileSync\Backup" "D:\Backup"
If your target drive has a different letter or you already have a folder called "Backup" then edit "D:\Backup" accordingly in both commands.
In some cases (perhaps depending on what builds of iTunes were installed in the past) it seems the folder is in the \Local\ branch of AppData rather than \Roaming\ in which case edit to suit.
If you're still running Windows XP you can use Junction (cmd line tool) or NTFSLink (shell ext). In both cases you move the existing folder to a new location, create an empty folder where the old one used to be, then use the tools to get the operating system to link the two together and silently redirect any file operation on the old location through to the new one.
Note that while this method works for iOS device backups it cannot be used to redirect sections of the media library.
If your iTunes library is on the C:\ drive with the media folder held elsewhere then see also make a split library portable.
tt2

Cannot update, repair, uninstall itunes in Windows7-64bit. Have itunes v10.5.0.142 installed but is missing "itunes64.msi" file . Need copy of itunes64.msi file which is located in the file folder ProgramData\Apple Computer\Installer Cache. Thanks.

Cannot update, repair, uninstall itunes in Windows 7-64bit. I have itunes version 10.5.0.142 installed but is missing the "itunes64.msi" file. Would like to obtain a copy of this file which is located in the file folder ProgramData\Apple Computer\Installer Cache. If someone could supply a copy of this file on this site, it would really be appreciated. Thanks in advance.

See Troubleshooting issues with iTunes for Windows updates for general advice.
If you want to install an older version of iTunes see http://support.apple.com/downloads/#itunes or OldApps.com.
tt2

Can I update iOs using itunes without internet connection?

I am using an ipad mini 2, second generation. I plugged it in to itunes and there was an update avaible for ios 8. Can I update iOs using itunes without internet connection? Thank you

iTunes needs an internet connection to download the update if it has not already. Then it needs to verify the update with Apple servers prior to installation.
So in short, no, you do need at least some form of internet access to update.

I can't update or uninstall itunes

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