I can't update the iMovie and iPhoto because i bought my Mac book pro off amazon. is there a way i can take it to Apple and have them fix it? do i need to buy something? New to the whole Apple merchandise lol.
the title pretty much explains what i need help on....
It is probably nothing to dowith where you bought you Mac.
It is most likely because you did not accept them into your Mac App Store account before using the apps when you set up the new Mac. So now they are one-trick-ponies that cannot be installed on any other Mac you may own, nor updated, as per their Terms of Use.
Similar Messages
-
Using multiple desktops with a 4 finger swipe on a Mac Book Pro running Lion- is there a way that I can allow Safari open on several but not all?? Looks like I can set it for one but not others. All, one, or nothing
Hey Eric,
Thanks for taking the time. Unfortunately no that does not solve it. Same as swipe it will get me there and it will show separate programs spaced out. The issue I am having is that all my open word files are bunched up in a pile on top of each other. I can see the edges of each one but I want them to be separated from each other enough that I can visually identify what file is what.
Again, thanks for trying, it is appreciated. -
MAc book pro. I have downloaded and installed os x yosemite now mac book pro will not start? How long should it take? Is there something wrong?
The 2 computers here took about 45 minutes to an hour each.
The best thing to do is give it more time. If it gets too ridiculous, shutdown using the power button and then restart. Check menu/About This Mac to see if it is installed. -
Can i get OS X LION for free if i bought my mac book pro in July 2011?
i would like to know if i can get OS X LION for free if i bought my mac book pro in July 2011 ? thx
Apple - OS X Lion - Get up to date.
If you use an PowerPC apps / Rosetta read here first > Lion upgrade questions and answers: Apple Support Communities -
I just bought a Mac Book Pro and the Appstore show one upgrade of iPhoto (9.2.1). I started a section with my Apple ID (the account that I have I use to iTunes) but when I try to update it says that there are upgrades available for other accounts and that I have to upgrade using the account that I used to buy iPhoto. What do I have to do to upgrade iPhoto?
Dear Katty,
Thank you very much for your answer! I have 2 Apple ID, and I have tried both of them and the problem continues. I founf several peolpe with the same problem in apple communities foruns and that really seems that there is some problem. I addded the links for 2 of those discussions.
https://discussions.apple.com/thread/3374419?start=0&tstart=0
https://discussions.apple.com/message/16628399#16628399
Do you have an idea of how can I solve this problem?
Thank you very much again.
Best regards,
Alfonso -
I've just smashed my screen of my iPhone can i have it replaced or do i need to buy a new phone?
i've just smashed my screen of my iPhone can i have it replaced or do i need to buy a new phone?
Apple will service your iPhone. If you have AppleCare+ coverage, the cost of service will low; in the US it's $49. If you do not have AppleCare+ on your iPhone, Apple reportedly now will replace the screen in an iPhone 5 for US $149. Availabllity of repair services may vary by country, so call Apple Support or visit an Apple Store and ask for information. If Apple is not currently offering screen replacement service in your country, they will replace the entire iPhone for a flat fee. See the Service Pricing section here:
http://www.apple.com/support/iphone/service/faq/
There are independent iPhone repair services that may be able to do the repair for less than Apple's out-of-warranty charge. Do a web search for "iPhone repair". Note, though, that if you elect to have the iPhone serviced by an unauthorized shop, all further warranty and support from Apple will be voided.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I`ve just bought a Mac Book pro 15", did the required updates and since two days ago it freezes. Now I can´t even start the computer. the screen is allways white. how can I solve this issue??
The same thing happened to me... Since two days the ******* thing keeps freezing after a while. Then I try to reboot and the screen goes white and it doesn't boot. If I wait like half an hour it boots again.
I thought it was a hardware problem, but the Apple Hardware Test founds nothing at all. I think it has to do with the software update I performed 2 days ago.
(MacBook Pro 15" Early 2011) -
I just bought a mac book pro - When setting up my computer it told me that I there was updates to my operating sytem - to install the updates. I installed them and then restarted my computer - But it still says that I have an update to do - which is the operating sytem one that I just did??? Do I still need to do something else.
bschau1963,
sometimes updates have other updates as prerequisites, so one set of updates can lead to another set of updates. Unless it is asking you to apply the same update over and over again, you should probably accept the new set of updates that Software Update is offering. -
I have a mac book pro with Boot Camp that also runs windows. I upgraded to Lion and now the mac side crashes/freezes periodically, especially iphoto. I am told by the genius' that I probably need to "clean" it and reinstall lion using the "recovery drive" which resets everything back to default and reinstalls the lion operating system. My question is will this also delete the "windows" partition drive and all that data too. If so that will be a huge pain in the ___ to back up and reinstall boot camp and windows. I want to shoot the lion.
There is no system like Acronis for the Mac platform. You can try using the buiilt in Disk Utility to create an Image of the complete Mac drive but I have found that this does not work very well as on tryiing to restore it gives errors sometimes.
You can use SuperDuper or Carbon Copy Cloner to create a bootable Clone of your system partition. But that is only for the System partition and not the complete drive.
If you use Boot Camp to install Windows on your Mac neither of those two programs will clone the Windows side.
Neither will Disk utility as Mac's can not create or write to a NTFS partition. So some other program is need for that. -
I Have just downloaded the latest upgrade (through software update) and now my Mac Book Pro will not boot up !! how can I get out of this ?,
Try starting in safe mode:
Ciao. -
I just bought 15' Mac book pro. as i work a lot on Garageband. I even downloaded all the drummers and loops to update the new Garageband 10.0.1
now my problem is that all my past work which i did on older version on GB, has missing sounds in it. so here are my questions
1. DO i have to install JAMPACKS on my new Macbook pro?
2. Are JAMPACKS still compatable with the new GB?
3. There is an UPDATE on the new GB on Appstore and once i click it, it goes to billing no detail is provided what this update is for so help!
thanks3. There is an UPDATE on the new GB on Appstore and once i click it, it goes to billing no detail is provided what this update is for so help!
See: This document explains what the in-App purchase is about.
Expanding GarageBand for Mac (v10.0) content with an in-app purchase
Do you still have your old Mac?
How did you migrate from the old Mac to the new Mac? Did you transfer your old software and documents using Setup Assistant? Then your old GarageBand '11 version should have been migrated, and all your instruments.
if you did not migrate GarageBand '11, copy your old Instruments Library and Loop Library over from the old mac. Copy the following folders to a thumbsdrive and merge the missing dontents into the corresponding folders on your new mac: (from the system library - the top level library folder on your Macintosh HD):
/Library/Application Support/GarageBand/
/Library/Audio/Apple Loops/
And if you would like to continue to use GarageBand '11 for access to missing features, copy also /Applications/GarageBand over, but to a subfolder of Applications. I recommend, to install the old GarageBand as well. It can be used in parallel to GB 10.0, and will come in handy, if your old projects are having problems.
1. DO i have to install JAMPACKS on my new Macbook pro?
2. Are JAMPACKS still compatable with the new GB?
The JamPacks are nice to have, a terrific collection of instruments and loops, but if you did not have them previously, that will not help with your missing instruments. You can instll them by buying Mainstage 3. They work well with GarageBand 10.0
-- Léonie -
Hi All, I recently bought a Mac Book Pro and transferred all my photos from my hard drive onto the Mac. I realised that there were some folders which didn't have the camera information embedded in the files and these files refuse to open on iPhoto. I know that the folders that have the problem were not transferred to the hard drive via a photo transfer application (I have a Canon camera) but I simply copied them out of the photo card and onto my old PC.
Is there some way I can open these pictures on my Mac? They work fine on a PC.Thanks for your reply.
The files don't open in preview either. In preview I get the error message 'The file "xxxx_xxx.jpg" could not be opened. It may be damaged or use a file format that Preview doesn't recognize'. The folders with these un-openable pictures do not even get imported into iPhoto. When I try to import them I get an error message about the files being unreadable.
The color profile information on the un-openable files is not visible but I see that all the other files from my old drive are RGB. -
I just got the iPhone 5 and took it on a trip and took a bunch of photos on it. I just came home and hooked it up to my Mac for the first time and hit restore. All of my trip pictures disappeared. Is there any way I can retrieve them?
Did you by chance have photo stream turned on? If so then they might be there. When you restored your phone it deleted everything and they will be unretreivable from your computer.
-
I can't log in the App store because am from Zambia which is not listed in Apple outlets. How do i go around this as apple products are used globally and not only in the listed countries. My product is a Mac book pro. i feel this limits how i can use my product
Unfortunately you have taken an Apple product outside of the area where Apple currently does business. There isn't legally a way around this. Apple cannot license apps to you where you currently live.
-
Good Evening, I bought a Mac Book Pro in Miami and = with Apple Care thatwas recorded in the Apple Store - Lincoln Road. Now I can not get access toApple Care here in Brazil. Someone tell me what happens? Please help mesolve this problem.
Call Apple Care
Maybe you are looking for
-
Using bash as your file manager?
Hello, My belief is that all file managers suck. There are no exceptions to this. So, for the past few months, I've been sourcing a file with a bunch of tricks I've invented / found through browsing the web to make using just bash as a file manager m
-
sir this is my data whose deptid=0 that all father Acid deptid amount K2 0 0 K21 0 0 K2101 0 0 K210101 K17 1750378 K210102 K20 364578 K210103 K19 817415 K210104 K23 432684 K210
-
My iphone 4 was thrown at the floor and smashed. It charges still, and switches between showing the apple logo on screen, to blank, and then sometimes to the initial start up screen where it asks me to connect it to itunes. When plugged into the comp
-
What Camcorder can I use with my iBook G4?
Should I be only looking at miniDV cameras or will something like the Sanyo Xacti HD700 work with my iBook and iMovie 6?
-
Hi there!?I have a Creative Zen Touch with the PlayForSure firmware installed (few weeks ago). The problem starts?when I try to transfer any huge?file (the file I tried was greater than 450MB), it gives me the error "Not enough storage is available t