I can't update to iOs 5.0.1 because it says it will delete all media. What do I do??

Disable your antivirus and firewall software. Kaspersky is especially bad about interfering with updates.

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HT4623 I can't update my 4s to 7.0 because itunes says i need the new 11.0.5 update. i already have it. Won't let me do the update

I can't update my 4s to 7.0 because itunes says i need the new 11.0.5 update. i already have it. Won't let me do the update

Hello Mshlanta,
Thank you for using Apple Support Communities!
iOS 7 requires iTunes version 11.1. If your software updates are not seeing the update for whatever reason, you can download and install it directly from http://www.apple.com/itunes/download/
Keep in mind the requirements to download iTunes 11.1:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store
And
Windows System Requirements
PC with a 1GHz Intel or AMD processor and 512MB of RAM
Windows XP Service Pack 2 or later, 32-bit editions of Windows Vista, Windows 7, or Windows 8
64-bit editions of Windows Vista, Windows 7, or Windows 8 require the iTunes 64-bit installer
400MB of available disk space
Broadband Internet connection to use the iTunes Store
All the best,
Sterling

I recently updated my phone to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone. It says it will delete all my media but i didn't do a back up what should i do?

I recently updated my iphone 5 to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone because it is in "recovery mode". It says it will delete all my media but i didn't do a back up and i don't want to lose my photos, what should i do? (I never used iCloud to back them up either).

If it's in recovery mode, the data is already gone. Why did you never back up your important data?

I have logged in to my itunes account on a different computer and none of my purchased music is showing up. I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everythi

I have logged in to my itunes account on a different computer and none of my purchased music is showing up. I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. I have authorized this new computer so I don't know what the problem is. I can't get on my old computer with my itunes account because the computer is broken. Not sure what to do

"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one.

I try to update my ipod touch but it keeps on saying it will delete my songs and stuff

i try to update my ipod touch but it keeps on saying it will delete my songs and stuff

- Transfer iTunes purchases to the computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Transfer other music using a thrid-part probram like ne of those discussed here:
Copy music
- Connect the iPod to the computer and make a backup by right clicking on the iPOd under Devices in iTunes and select Back Up
- Restore the iPod from that backup. The restore will also update the iOS.

How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. Help please!

How can i get a pdf from my iPhone to my new macbook? I keep trying to sync but it says it will delete all the books/pdfs on my phone. I don't have this pdf on my computer and don't want to lose it. I am using the same iTunes account. Any suggestions?

Hello ashlyn888,
Based on your post it sounds like you would like to sync your iBooks content with your computer. I have located an article that may help you in this situation. While you can sync this data with your computer you can also use the sharing button to send PDFs using various sources:
iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I can not open my mac version of Contribute because it says it contains power pc applications- what

i can not open my mac version of Contribute because it says it contains power pc applications- what can I do to get it to open?

Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 19.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I am getting alert -5000 when updating to iOS5 and it says it will delete all contents on my phone if I continue. What to do?

I am getting alert error message -5000 when trying to update to iOS5 and it says it will delete all content on my phone if I continue. Anyone know what to do?

See Here for one way
iTunes: How to move your music to a new computer
Or...
From your Old Computer... Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
An Added Bonus is that you will then have a Backup of iTunes...
Backup iTunes to an External Drive
http://support.apple.com/kb/HT1751
Also there is this
By Turingtest2 See this User Tip.

My just bought iPhone 5s but I can't update to iOS 7.1 and it's says update occurred. What show I do now?

Please help me to solve the problem, I can't update to iOS 7.1

See the section "Update your device using iTunes":
http://support.apple.com/kb/HT4623

HT4623 I can't update my phone or take pictures because it says I don't have enough storage so I upgrade my iCloud but I get the same message.

I can't update my phone or take pictures. It says I do not have enough storage available. So, I purchased more iCloud storage and it says the same thing.

Nbmj wrote:
. It says I do not have enough storage available. So, I purchased more iCloud storage and it says the same thing.
Purchasing more Storage on iCloud will not increase the Storage Capacity of your iDevice.
You need to Delete Content from your iDevice...
Goto... Settings > General > Usage > Storage = Then Delete Content...
See Here > http://osxdaily.com/2013/07/24/remove-data-storage-iphone-ipad/
OR... do the Update using iTunes on your Computer.
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download

HT201263 i can't update my ios in my iphone, because in my seting /general i don't have update software

Hello, i have iphone 3G , and it's ios is 4.1 that i can't update software to ios 5 or latest, i read how can i update it but i don't have software upgrade in setting/general upgrade software , please learn me how can i do it.
thanks

Welcome to the Apple Support Communities
The iPhone 3G is only compatible with iOS 4.2.1 or early. Connect the iPhone to the computer and iTunes will ask you to update iOS to the latest version

Trying to update my 3GS to ios 5 - getting error message that says I will lose all my media because there is not enough room to back it up on my computer. Any ideas?

Does anyone know how to update to ios5 when getting this error message?

Go to iTunes>Preferences>Devices and select the iPod backjp and click on delete and try again.
Also
- Reboot the computer
- Try another cable
- Try another USB port

HT201263 If I restore my iPhone to the original settings and it says it will erase my media what does that refer to? Can I get my phone out of recovery mode without erasing my pictures?

I will literally cry for the rest of my life if these pictures get deleted forever and I wont risk it.

Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766

My gen 3 iPod Touch seems to have duplicated all my music since updating to IOS 5 so that it now only holds half as much. What can I do about it? I'm using the same iTunes library with OS 10.6 and all software up to date.

My gen 3 iPod Touch seems to have duplicated all my music since updating to IOS 5 so that it now only holds half as much. What can I do about it? I'm using the same iTunes library with OS 10.6 and all software up to date.

Is the camera damaged? Could be a hardware problem.
Try:
Close the Camera app in the multitasking bar, then try again.
Restart/Reset/Restore your iPod. In that order.

I never updated my iphone to IOS 6.1.4 and now I can't update to IOS 7, how can I get IOS 7?

I never got round to updating my iPhone 5 to IOS 6.1.4 (I think that's it!) and now I can't update to IOS 7!
How do I get around this?
Thank you!

Why can't you update?
There should be nothing preventing the update from 6.1.3 or 6.1.2 or even from 5 directly to 7.
What happens when you try to update?
Have you tried to Update through a computer running the most up top date version of iTunes?
Tell us a little more about what is happening and we may be able to provide more specific answers.

I can't update to iOs 5.0.1 because it says it will delete all media. What do I do??

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