I can't update to latest version of itunes, despite the website telling me I've successfully d/l'ed it...what am I doing wrong?!

Trying to sync a new iphone after myine was stolen.  I haven't bothered updating itunes for a while so I've got v.9.2.1.5, however when I plug in the iphone itunes tells me it needs at least version 10.1 for it to work. 
I've tried d/l-ing it from the itunes site, it says it's worked, I restart the computer and still I have v.9...am I missing something here?!
Help!

Before downloading delete all copies of iTunes and Quicktime that you find on your computer then try again.

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