I can't upgrade. my system calls for an authorization code and I do not know it

I purchased a used computer, when I try to upgrade it asks for a authorization code. I am clueless. I have tried numerous useless codes. Do you have a suggestion as to getting around this?

Hi Eau
Thanks for your reply. I have thought about bypassing App store and installing the new package. However it shows like this:
Feeling as though I have pretty bad luck recently...

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