I can't Upgrade Photoshop CS6!

I have tryed for a week now and every time I want to upgrade this post opens:
Can you help me?

What does the error log say when you click on that link that says "This error log…"
We'd need a lot more details  about your platform and OS before we can point you in the right direction.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers: 
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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