I can't use Applications I bought on App store, I can't login: unknown error

OK, I'm TOTALLY fed up with Apples App store for OS X. I freaking bought some SW and about every 3 months it gets confused and de-authorizes my using that program.  It says "Unknown error"  I've rebooted it, restarted it, updated my SW and it still doesn't work.  I can't access Apple tech support because the App store is not one of the choices on the Apple website.  If you're going to make the App store control all the applications, you should make it freaking work.
Am I really going to have to go to the Genius bar again to get this fixed?
*** Apple? you need to make this work better. (Works great on iOS!?)
--Andrew

OK finally went to the Genius bar.  All the stuff in the support forums was not useful.  What we did was turn off the firewall as a check - that didn't help, so I restarted it.
Then, with the genius, we went in both the /Library/LaunchAgents & /Library/LauchDaemons folders and put all the stuff that was non-Apple (IE had been added by other applications) into folders called Disabled, it's a pain because you have to copy, then delete the files, but it looks like Citrix or something like that was blocking or interfering with the application.
Good luck!

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