I can't use Bouygues Telecom's TV whereas I am at Bouygues Telecom, why ?

Hello every body,
When I go to Bouygues Telecom's TV, it makes a very long time. Five minutes after, I switch off because it's too long. I am Bouygues Telecom's customer.
Why ?
Thanks a lot.

Ask Bouygues Telecom.

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