I can't use facetime. I have reset my phone and it is still not working

I Have not been able to use facetime since purchasing the phone a few weeks ago. It's say I'm not available when someone calls me and I don't even see the call. I have tried to troubleshoot with a Apple Rep and hard reset the phone and remove and add facetime back, still not working. Does anyone have any options or had this problem and know a solution?

Where are you, and what carrier do you use? Some countries and carriers don't support FaceTime.
<http://support.apple.com/kb/HT1937>

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My iPad has suddenly stopped receiving emails. I have tried every trick and it's still not working.

My iPad has suddenly stopped receiving emails from the mail app.
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wysbf2 wrote:
Hi - did you get any resolution to this? I have exactly the same issue.
You tagged onto an older post. If you want an answer to your specific question, you need to create a new post. By creating a new post, you will receive emails when helpers post responses.
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I have tried it all and Flash Player Still not working. Can You Help?

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It is not possible. You have hit Activation Lock, an anti theft measure. The last owner is the only one who can unlock it with their Apple ID. Tell them to go here
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I reset it and it is still not working

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1. Make sure you are using the latest software
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When you respond, also indicate which country and carrier you're using. Also, is your phone brand new? can you make a phone call / access the internet while on cellular?

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I can't use facetime. I have reset my phone and it is still not working

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