I can't use hp laserjet m1319f mfp scanner

Hello, i'm a new user for Windows 8.1 i had install hp laserjet m1319f mfp from hp website.
but i couldn't use scanning option, every time trying to scan any document i got a massage there is a problem.

Been using Laserjet 4000 under XP for years. Installed Win 7, downloaded driver from this site http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=14952&pr... but it did not work(Driver not installed).
Coonected to Laptop w/ Vista and it worked fine. Any help is appreciated.

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HP Laserjet M1319f MFP scaner not scan continues pages.

Hi. I am using HP Laserjet M1319f MFP ALl in one printer & scanner software. Previously installed in windows 7, scanner function works, it will scan multiple docs in one pdf or one file. But now i have windows 8.1 installed. I have install the Printer / Scaneer software & firmware as suggested by HP site download. Print and scan working ok, but unable to scan the document in one file, it will not ask as previously do you want to scan another page or not? so is there any settings / software available that i can do the continuos scan in one file. Thanks,Bhautik Shah

Hi,While a Full Feature software was available for Windows 7, a such no longer provided for Windows 8. A basic set of drivers as offered only provide basic scan capabilities using the OS utilities, a such does not offer an HP Scan Utility and allow scanning a single file only. Try the 3rd party NAPS scan utility below, it offers PDF and multiple page scanning and offered as a freeware:http://sourceforge.net/projects/naps2/files/latest/download Within that app you may scan multiple pages prior saving the PDF. Hope that helps,Shlomi

Anyone unable to print from Mac Pro using lion 10.7.2 to HP LaserJet M1319f mfp

I'm unable to print from Mac Pro using lion 10.7.2 to HP LaserJet M1319f mfp. The HP website says that the HP LaserJet M1319F MFP is compatible with Lion 10.7.2. Every time I try to perform a Test print I get an Error msg. I'm using driver version 1.3.0.261

https://discussions.apple.com/message/23765195#23765195

LaserJet M1319f MFP Installation issue on Windows 7

Dear HP support team and community members,
I'm currently trying to install HP LaserJet M1319f MFP connected by USB on Lenovo Q190 machine /Intel Core i3 processor/ running freshly installed Windows 7 Enterprise 64 bit with Bulgarian language pack, all current updates, Microsoft Forefront Protection /I also tried to disable the Real-time protection/, UAC disabled, administrator account, IE 11, .NET Framework 4.5.1.
The priter was working correctly with Windows XP.
I downloaded the driver package from here: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=bg&dlc=en&sw_lang=&product=3547...
After the installation process reach the "Copying files to the hard drive" stage the installer return error Printer Software Installer stopped working.
I tried running with Administrator privileges and/or Windows XP SP3 compatibility mode, but the same error occurs.
I tried Microsoft Fix It software for install/uninstall drivers too,but with no luck either.
I cleaned the cashe and temporary files around 10-15 times.
Windows update is not helping with the drivers too.
I tried to extract the files from the installer and manually add the printer and got error that the installation was not successful and below it says The file was not found /if I recall it correctly/
After that I tried HP Print and Scan Doctor software, but it displays that there is no driver installed and redirecting me to the driver download page.
I tried the Driver Wizard software too, but it returns that this model is no supported.
I tried to change the windows startup to "Selective startup" with "Load startup items" unchecked and all non-microsoft services disabled, but with no success.
Under Safe mode the install won't complete because of the Print Spooler service not running, which is running normally otherwise.
The "ntprint.inf" file is present in the "Windows\inf" folder, the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Enviroments\Windows NT x86 has only Drivers and Print Processors subkeys and the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors has only Local Port, Microsoft Shared Fax monitor, Standard TCP/IP Port, USB monitor and WSD port subkeys.
The folders Windows\System32\spool\PRINTERS and Windows\System32\spool\drivers\W32X86 are empty.
I ran sfc /scannow in cmd with administrator privileges, but there was no integrity violations.
I tried to disable the IE component, but no luck either.
So now I’m out of any ideas how to connect that **bleep** thing… I hope that someone can help me with this issue.
Currently the devices without installed driver in the Device Manager are "Hewlett-PackardHP LaserJet M1319f MFP" /Hardware IDs USBPRINT\Hewlett-PackardHP_La28A1 and Hewlett-PackardHP_La28A1/ and HP Scan /Hardware IDs USB\VID_03F0&PID_5817&REV_0100&MI_00 and USB\VID_03F0&PID_5817&MI_00/
I forgot to mention that I tried all kind of variations with these solutions with and without printer plugged in.
Thank you very much in advance for any kind of guidelines.
Best regards,
Ivan
P.S.: At least I think that I managed to gather all known related solutions in this topic…
This question was solved.
View Solution.

Hello Gemini02,
First thank you for your assistance!
I uninstalled the IE 11 and install IE 10, but with no success related to the driver issues. I just want to mention to those who are trying to do the same that IE 11 should be removed from Add/Remove Windows components and from Installed Updates.
As for the solutions from your post:
Solution 2: The build in troubleshooting is reporting that no driver is installed (obviously...), but is not helping much with the installation. Windows updates are not much of a help too... The device manager is finding the device, but can't install the driver. More detailed information about the devices in the Device manager you can find in the end of my first post.
I'm posting some screenshots of the issue so that you can get clearer picture of the situation.
So basically I'm downloading the official drivers from the link in my first post. I'm sure that the drivers are the correct one as I downloaded them several time to clear the possibility of technical mistake.
But when I try to install them I get the following error:
The Event viewer information is as follows:
The reports are:
Critical error (red mark):
Faulting application name: ProductInst.exe, version: 1.0.5.3, time stamp: 0x50cedca3
Faulting module name: ProductInst.exe, version: 1.0.5.3, time stamp: 0x50cedca3
Exception code: 0xc000000d
Fault offset: 0x0000000000047bca
Faulting process id: 0xed8
Faulting application start time: 0x01cfb2fc6900c47e
Faulting application path: C:\Users\5BE8~1\AppData\Local\Temp\7zS7BD7\ProductInst.exe
Faulting module path: C:\Users\5BE8~1\AppData\Local\Temp\7zS7BD7\ProductInst.exe
Report Id: b73cc226-1eef-11e4-94ed-50af73237b10
The information above the critical one:
Fault bucket 3550555182, type 5
Event Name: PnPDriverImportError
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: 00000002
P3: HPM1319.INF
P4: 327f449ab177b16cf6c33f4effdd0e9ea36383fd
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\Users\Петя Станева\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_f2e6b151a2c3dd88a551b5bb893b8a7e8417d4_0e78848b
Analysis symbol:
Rechecking for solution: 0
Report Id: b390829e-1eef-11e4-94ed-50af73237b10
Report Status: 0
The next in line:
Fault bucket 3550555182, type 5
Event Name: PnPDriverImportError
Response: Not available
Cab Id: 0
Problem signature:
P1: x64
P2: 00000002
P3: HPM1319.INF
P4: 327f449ab177b16cf6c33f4effdd0e9ea36383fd
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
These files may be available here:
C:\Users\Петя Станева\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_x64_f2e6b151a2c3dd88a551b5bb893b8a7e8417d4_0cd08ac2
Analysis symbol:
Rechecking for solution: 0
Report Id: b390829f-1eef-11e4-94ed-50af73237b10
Report Status: 0
And the last one:
Fault bucket 3413207808, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0
Problem signature:
P1: ProductInst.exe
P2: 1.0.5.3
P3: 50cedca3
P4: ProductInst.exe
P5: 1.0.5.3
P6: 50cedca3
P7: 0000000000047bca
P8: c000000d
P9: 0000000000000000
P10:
Attached files:
C:\Users\Петя Станева\AppData\Local\Temp\WER8314.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Петя Станева\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_ProductInst.exe_d56e40a56282daea123243fa1f100faa5e2bf_06a92cda
Analysis symbol:
Rechecking for solution: 0
Report Id: b73cc226-1eef-11e4-94ed-50af73237b10
Report Status: 0
Solution 3 can't be applied to the current case as I can't install the software so I don't have what to uninstall/reinstall.
I cleared the cache and disabled all optionally installed software in msconfig as suggested, but the issue with the installer is still not resolved.
Solution 4 is not relevant as the device was working fine two days ago.
Solution 5 is difficult for implementation too as the location of the device is in some kind of rural area and it is vital for the implementation of the daily duties of the employee.
So after the failure with the solutions provided in the article I tried to extract the installer to use the drivers and manually install the printer using the file HP1319fp.ini with the "... MFP" driver selected. I set it at new local port named USB. I'm posting the screenshot of the error i get in the end of installation:
After I press the OK button in gets in a loop by returning to the previous page.
I tried the same drivers with existing port USB001, but got the same result as with the new port.
Currently I will try to rename the SoftwareDistribution folder in case that this is kind of windows update cache issue, but don't think so... I begin to think that this device driver is somehow not compatible with the computer hardware...
Thank you and I apologize for taking your time with such issues!
Best regards,
Ivan

Problem with HP LaserJet M1319f MFP installation

Dear support team and community members,
I'm currently trying to install HP LaserJet M1319f MFP connected by USB on Lenovo Q190 machine /Intel Core i3 processor/ running freshly installed Windows 7 Enterprise 64 bit with Bulgarian
language pack, all current updates, Microsoft Forefront Protection /I also tried to disable the Real-time protection/, UAC disabled, administrator account, IE 11, .NET Framework 4.5.1.
The priter was working correctly with Windows XP.
I downloaded the driver package from the official hp website.
After the installation process reach the "Copying files to the hard drive" stage the installer return error Printer Software Installer stopped working.
I tried running with Administrator privileges and/or Windows XP SP3 compatibility mode, but the same error occurs.
I tried Microsoft Fix It software for install/uninstall drivers too,but with no luck either.
I cleaned the cashe and temporary files around 10-15 times.
Windows update is not helping with the drivers too.
I tried to extract the files from the installer and manually add the printer and got error that the installation was not successful and below it says The file was not found /if I recall it correctly/
After that I tried HP Print and Scan Doctor software, but it displays that there is no driver installed and redirecting me to the driver download page.
I tried the Driver Wizard software too, but it returns that this model is no supported.
I tried to change the windows startup to "Selective startup" with "Load startup items" unchecked and all non-microsoft services disabled, but with no success.
Under Safe mode the install won't complete because of the Print Spooler service not running, which is running normally otherwise.
The "ntprint.inf" file is present in the "Windows\inf" folder, the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Enviroments\Windows NT x86 has only Drivers and Print
Processors subkeys and the registry HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors has only Local Port, Microsoft Shared Fax monitor, Standard TCP/IP Port, USB monitor and WSD port subkeys.
The folders Windows\System32\spool\PRINTERS and Windows\System32\spool\drivers\W32X86 are empty.
I ran sfc /scannow in cmd with administrator privileges, but there was no integrity violations.
I tried to disable the IE component, but no luck either.
So now I’m out of any ideas how to connect that **bleep** thing… I hope that someone can help me with this issue.
Currently the devices without installed driver in the Device Manager are "Hewlett-PackardHP LaserJet M1319f MFP" /Hardware IDs USBPRINT\Hewlett-PackardHP_La28A1 and Hewlett-PackardHP_La28A1/
and HP Scan /Hardware IDs USB\VID_03F0&PID_5817&REV_0100&MI_00 and USB\VID_03F0&PID_5817&MI_00/
I forgot to mention that I tried all kind of variations with these solutions with and without printer plugged in.
Thank you very much in advance for any kind of guidelines.
Best regards,
Ivan

Hello Rick,
Just as I mentioned above I'm using Microsoft Forefront Protection, but had no luck with disabling the Real-time protection - it is disabled,
but that chanage nothing.
The downloaded driver is for Windows 7 64 bit.
I did write to HP but I still got no answer from them... I already checked that support page, but I didn't get any information corresponding
to my problem, not to mention that a lot of that page is just copy/paste from another product and it's not relevant to that model.

HT3669 HP Laserjet M1319f MFP

I have HP Laserjet M1319f MFP multifunction all in one. i have installed print driver for MAC but not for scan and FAX. How can i used scanner and FAX of this machine on MACBook Pro. Kindly help me for it.

Have you tried using Image Capture, it's already pre-installed on your computer?

LaserJet M1319F MFP no fax detected

LaserJet M1319F MFP no fax detected
My Fax/Printer rings when a fax is coming in but it doesn't answer. It eventually says no printer detected. What am I missing??
Thanks

Hi @Biker542,
I understand that you are getting the message "no fax detected". I can help you with this today.
Make sure you are using a 2 wire fax cable.
If you connect a phone to the phone outlet on the wall, do you get a dial tone?
Can you send a fax?
I have provided a couple of documents with some steps to try to see if that will resolve the issue.
Troubleshooting Fax Issues.
Unable to Receive Faxes.
Sorry for all the questions, but it will help to resolve this issue quicker.
What type of connection do you have? (Analogue, DSL, Cable Modem)
Are you using the 2 wire fax cable?
Do you have distinctive ring set up on the line?
Is there any voice mail set up?
Do you have a answering machine? (Where is it connected to?)
Where is the fax cable connected to? (modem, wall jack)
Is there a phone also connected the printer?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Im using HP laserjet M1120N MFP printer and its required WIA driver.

hi,
im using HP laserjet M1120N MFP printer.
last time i dont have any issues to printer or scan, and lately i cant scan
and only able to print out.
its required me have WIA driver. anyone know how to fix its.
thanks

Hello zuzack97,
I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/
I hope this helps.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Scan in a PDF format in HP laserjet M1319f MFP printer

How to scan in a PDF format when the scanner is not showing that option in HP laserjet M1319f MFP printer when it has been installed in a new HP computer with Windows8pro operating system downloading it from HP website ad the Cd that came with the printer did not support this operating system

Hello yagnya31,
Welcome to the HP Support Forums!
I see you are trying to install and scan with the HP LaserJet M1319f MFP, but are not getting a .PDF option. Printing and scanning with the Windows 8 Operating System is described as basic. The .PDF file type should be available regardless, of the software being basic or full feature. Take a look at this HP document: How to Scan: Windows 8 to learn about the different ways to scan.
See if those methods of scanning gives you the .PDF file type.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Can i use a canon like 30 scanner with yosemite ?

can i use a canon lide 30 scanner with yosemite ? i cannot load any drivers

MissBea,
You can probably use your Canon printer with your HP notebook.
When connecting an HP printer to the computer, the printer works best when the printer software for that printer is downloaded and installed on the computer.
I would suggest that you need to do the same for the cannon printer, that is, you should download and install the driver (software) onto the computer. After you install the driver, and connect the printer using whatever means you have (wireless, USB, Ethernet), you should be able to control the printer from the computer.
Instead of installing HP printer software, you will need to install the printer software for your cannon printer.
Canon USA - Support and Drivers
1 Select your Product type > 2 Consumer and Home Office > 3 Product Series >
Scroll down and find your printer ...
Click the Kudos Star!
It is a nice way to say “Thank You” for the help.
Although I strive to reflect HP's best practices, I do not work for HP.
Kind Regards,
Dragon-Fur

Can't install Color Laserjet Pro MFP M177fw

I'm having trouble installing the drivers for my new Color Laserjet Pro MFP M177fw AIO printer. I'm using a Sony Vaio VPCX118LG running Windows 7. I initially successfully installed the software from the disk provided some weeks ago, and had the printer running satisfactorily. About 3 weeks ago, I attempted unsuccessfully to install Office 2013 on the 32 system, and finally gave up trying and went back to Office 2010. Since about that time, I've been unable to use either of my M177s (I have two printers in my two offices in different cities; the one in Sydnay is working fine with my HP Pavilion desktop up there, but now won't work with my laptop, as won't the other identical printer in Canberra). I've tried uninstalling the software (using the Uninstall utility on the disk provided with the printer) and reinstalling. The install process seems to be proceeding normally but at about 99% complete stops with a message about a "Fatal Error". When monitoring the process using the Windows dialogue, the failure appears to coincide withthe installation of the last driver (after the Scan, Fax, USB Printer, etc...the one called, "HP Color Laserjet Pro MFP m177fw"). I've tried downloading the installation files and drivers from the HP website and installing from the disk provided, but neither method works. Can someone there offer any help, please? Claude

Hi , I think it's time to take the proverbial gloves off. I suggest you try a selective start up on your PC working directly with MSCONFIG to try and determine what, if any Windows service or program is interfering with your ability to install the drivers. Here's how: Click on the Start menuIn the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Selective Startup' and uncheck Load Startup ItemsClick the Services tab. Check the box at the bottom for Hide All Microsoft ServicesSelect Disable AllSelect Apply and OKRestart your computer when promptedAfter you reboot, try the install again. If you're able to finish the setup we can safely assume there is a background program or service on your computer blocking the install. You will need to enable one service at a time on your computer to locate the program that's blocking your printer from printing. Here's how to undo the above-noted MSCONFIG steps: Click the Start icon.In the 'search programs and files' box right above Start, type msconfig and hit enter on your keyboardWhen the System Configuration Window opens click 'Normal Startup'Click Apply and OKRestart your computer as prompted. If this approach falls short I recommend you reach out to our tech support team. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. Best of luck,

I have an HP Laserjet M1319f MFP scanning problem

I have an HP Laserjet M1319f MFPand ever since I moved from Windows XP to window7 it won't give me the option to scan to PDF

Hi @DWD2444594 , I see by your post that you are no longer able to scan as a PDF after updating to Windows 7.
I can help you.
I checked the drivers online for Windows 7.
They are HP LaserJet Hostbased Print/Scan Plug and Play Drivers. No additional software.
The Plug and Play Bundle provides EZInstall to assist with installation for direct USB connections and offers basic print and scan for all-in-one and multifunction devices.
The Windows scanning software doesn't have the feature for PDF scans.
You would have to use a Third Party Software for scanning by PDF.
I would just go to www.google.com and search for free scanning software for PDF in Windows 7.
There should be a lot of different ones available.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Can't receive fax LaserJet Pro MFP M127fw

While I can send faxes on my LaserJet Pro MFP M127fw, I can't receive them. I've downloaded the newest software & drivers, and the LaserJet Firmware Update utility, and run the fax test, with the report indicating it passed.

Hello @V122,
I'm sorry to hear that the reset made no difference.
Because your fax machine will manually answer faxes we know that the fax modem in your printer is functioning properly. In saying that, I did a bit more research into the Fios phone line that you're using and I do believe that your issue lies with your digital fiber-optic phone line.
Faxing is old analog technology. Nowadays many phone providers offer digital phone lines (like your Fios line). These digital phone lines should work OK with your fax machine. However, there is a lot more static noise and interference on those digital phone lines that cause fax receiving issues. Because your fax can manually answer we know, as I previously stated, that the fax modem is functioning. However, the fax signal isn't strong enough (probably due to digital interference) to prompt your machine to wake up and automatically answer the fax. Simply stated, your machine does not detect a fax coming through.
According the the User Guide for your printer: "HP products are designed specifically for use with analog phone services." Source: User Guide: Page 110 (120-128)
Because Fios operates like Voip (Digital internet based phone line) we could try to lower your Fax Speed to Slow on your printer to give your fax machine more time to 'listen' and 'connect' as the digital signals transfer much faster than analog signals.
How to Lower Fax Speed:
Select the Setup button on your printer
Right arrow to Fax Setup
Right arrow to Advanced Fax Setup
Select Fax Speed and alter this to Slow
Once the Fax Speed has been changed to slow, please try to receive a fax automatically again to see how your printer responds.
Please let me know if the Fax Speed adjustment resolves your issue. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

HP Laserjet M5035 MFP Scanner Issue

Hi,
Having trouble with office HP Laserjet M5035 MFP printer. The printer prints jobs fine when they are sent to it from a computer but when you use the ADF or glass scanner bed the document comes out light. Have read many posts and have done all the usual things, toner, clabrate the scanner, update firmware, with no luck. If I go into the copy settings and bump up the density the print looks better but need to do this with every job. I'm thinking the issue is with the scanner assembly but want to check and see if anyone has replaced this unit before and did it resolve the issue. Thanks in advance for any help.

Hi,
One thing I was going to try with the formmater board was to bake it. I've had success with baking other formmater boards like the HP 3005 printer. The cold solder joints crack causing issue. I place the formatter board on a cookie sheet with balls of tin foil placed under it to raise it off the cookie sheet. Pre heat over to 350, remove the memory, you can leave the battery installed. Bake in the over for eight minutes. Remove and and let cool. I've done about 20 like this and it's fixed about 15. So worth a try.
Thanks,
Aland

HP Laserjet 1536dnf MFP Scanner won't Scan

Respected Sir
i have HP Laserjet 1536dnf MFP All in One. its printer is working fine but scanner wont scan not from glass nor from ADF.
when i install on new pc its works but after some days its stops scanning and then never scan again until you reinstall oerating system
so kindly suggest ,,, i try many time by reinstalling drivers but scanner give error on scanning

Hello ITEngineer,
Welcome to the HP Support Forums!
Regarding the LaserJet 1536 not being able to scan, I would like to try and help. When you try to scan what is the error? Also, what is the Operating System installed on the computer, Windows or Mac?
Is the connection Ethernet or USB to this computer? If you are using a Windows Operating System try running the Print and Scan Dr. This could help identify the root cause of the issue.
Reply back with the results of the Print and Scan Dr please as well as the other questions and I will do my best to help.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

I can't use hp laserjet m1319f mfp scanner

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