I can't use iMessage and FaceTime

hello when I try to connect to imessage or facetime told me that he is a server problem and I can not successfully connect to me, I tried several times already but its not working thank you to help me

1. Check the status of the service. If the service is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
2. From the menu bar, select
 ▹ About This Mac
Below the "OS X" legend in the window that opens, the OS version appears. Click the version line twice to display the serial number. If the number is missing or obviously invalid, take the machine to an Apple Store or other authorized service center to have the problem corrected.
3. Back up all data, then take the steps suggested in this support article.
There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
4. Reset the NVRAM.

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