I can't use my apple store credit to change my game money

I wanna buy some money in game, fortunately  I try many time but it still doesn't pay for my apple store credit and have a message on the game store"your purchase could not be completed,for assistance, contact iTunes support at www.apple.com/support/iTunes/ww/."

Then contact iTunes support. They can tell you exactly what's going on, we're just fellow users here, we'd have to guess.

Similar Messages

  • Hey i recently buy an iphone 4s and by default i set it to saudi arabia and i would like to change it to united states since i can't use the apple store of usa any help plzzz

    i recently buy an iphone 4s and by default i set it to saudi arabia and i would like to change it to united states since i can't use the apple store of usa any help plzzz

    Besides setting the iTunes store to the US, you will also need
    a credit card issued in the US with billing address in the US;
    you also are supposed to be located in the US when using the
    US store, and there are periodic software checks to verify that.
    Simply changing the iTunes store to the US iTunes store will
    not allow you to make purchases/download free apps without
    meeting the other requirements. Do you meet them?

  • Can I use multiple Apple store gift cards per transaction or is it has to be one gift card per transaction?

    Can I use multiple Apple store gift cards (£25 each) per transaction or is it has to be only one gift card per transaction?? Does anyone know thanks

    Hola, Eddy
    notice that you have posted to an old thread (Oct-Nov2013) that actually took quite some time to get attention back then**
    I recommend that you contact the Store Group regarding your purchase question - don't let the "iTune-ish" URL and page title throw you off... it's the right place
    Store Group - Contact Us - Apple Support
    ** next time you have a question, I advise to check the dates carefully and if older than a month or so, AND it has no answer to your specific issue, start a NEW Question. You did a fine job of stating your exact issue - many folks, not so much.
    buenos dias
    CCC

  • Can I use an apple store giftcard to purchase an iTunes giftcard?

    Can I use an apple store giftcard to purchase an iTunes giftcard?
    I accidentally purchased an Apple Store giftcard online instead of an iTunes giftcard. Is there any way that I can redeem the apple store card for an iTunes card?

    That was my thought, too but it's not a physical card. It's an emailed one. :/

  • Where can I use my Apple Store Gift Card?

    I received an Apple Store Gift Card in the amount of $25 for purchasing a MacBook Pro.  I found software that I desperately need in the Mac App Store, but it won't take the card.  This is very upsetting.  Where can I use the card?

    You need to understand the difference between an Apple Store gift card, used for buying Apple products, and an iTunes Store gift card, used for purchasing digital content.
    There is no way to use an Apple Store gift card on the iTunes Store. If you want, you can contact iTunes Support at http://apple.com/emea/support/itunes/contact.html and see if they will let you exchange it.

  • I can't use up my store credit balance. I want to change my store to redeem a gift from a friend in the Norwegian store, but it says that I'm unable to do so because I'm in the American one, and I have to use up all my credit before I can change. Help?

    I want to change my store to redeem a gift from a friend in the Norwegian store, but it says that I'm unable to do so because I'm in the American one, and I have to use up all my credit before I can change. How do I use up all my credit when I have $0.54?

    You can try contacting iTunes Support and ask them if they can remove the balance from your account so that you can change countries (we are fellow users here on these forums) :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Can you use an apple store gift card in the itunes store?

    I have a $75 gift card that says "Apple Store," I was wondering if it will work in the itunes store.  Since I don't buy a lot from the itunes store I don't want to try to redeem it then have all that money sitting on my account that I may not use for years.

    Welcome to Apple Support Communities
    An Apple Store gift card can only be used to buy at an Apple Store, not in iTunes Store. If the card comes with a key, you can try redeeming it in the iTunes Store in case it is an iTunes gift card.

  • HT4484 My e-mail address changed. Now I can't access my Apple store account to change it there...it still wants my old address.  How do I access my account to change the address there for the iPad?

    When trying to access the Apple store for an App purchase, the Apple store keeps offering me my old e-mail address and no longer recognizes my password...because the e-mail address has changed.  How do I change the e-mail address on the iPad for the Apple store?

    http://support.apple.com/kb/he40

  • Can i use the Apple store App without providing Bank or credit card details! all i want is free apps why do i have to give my details if im not going to spend money? can anyone help

    Do i have you submit my bank details to download a free App of the store??? someone please help

    If you only want the free apps, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Hello i am living in iran i very love the apple but for Sanctions i can't do anything and now you are Sanctions the apple store for iran and we developers can't Use the apple store pleas unlock the apple store for developer in iran thank you.

    error 1009

    You are not addressing Apple in this forum.  We are all just users like yourself to make a suggestion to Apple:
    Apple - iPod touch – Feedback

  • Can i use an apple card on itunes

    I bought an apple card online and once i got it i tryed to redeem it on itunes but it said i had bad codes.  is there any way that i can or buy an itunes card with my apple card and get it online not sent to me in the mail.

    You can't use an Apple Store card with iTunes, they can only be used in the Apple online store and in Apple stores. You also can't use it to buy iTunes gift cards, not from Apple anyway - other stores may do so, but stores (at least here in the UK) tend not to allow gift cards to be used to buy other gift cards. You could try selling the card

  • HT1918 i create new apple id with my email then i need to purchase for free but i sign my apple id the store is we have credit card and no none credit card how can i use my apple id now

    give me an example please...
    when you sign up a new apple id then after you finish and you want to use your apple id to sign in your iphone your account is you need to review then after you click the review you need to continue to set up your country then you must be agree the terms and conditions and apple privacy policy after that i click agree your account is must be see no none payment method and i dont have use a credit card because is a new apple id.

    What do you mean 'give me an example please' ? And 'dont have use a credit card' ?
    Unless you follow the instructions on this page when creating a new account : http://support.apple.com/kb/HT2534
    then you will need to enter credit card details before the account can be used in the store.
    If you don't have a credit card then you will need to create a new account, but this time follow the instructions on that HT2534 page when creating it. If you want to use the same email address then you will need to replace it on that account first e.g. via the Store > View Account menu option on your computer's iTunes, http://appleid.apple.com, or by tapping on it in Settings > iTunes & App Store on your phone.

  • HT2534 I have apple ID with out Visa card but I can't use to Tunis store please help me to open Tunis with out Visa card

    I need to download Facebook YouTube and Google search on my screen with all the programs I have apple ID but when I ask to load it say that this apple ID is not known by Tunis store so please I open my ID with out Visa card so as to use Tunis store with out Visa card because I am poor to have Visa card please help me soon!!! Thanks for your kind immediately support !!!!

    If you follow, exactly, the instructions on the HT2534 page that you posted from when creating a new account (the instructions won't work with existing accounts) then you will get the 'none' option - I tried it earlier today on both my computer's iTunes and iPhone and I got 'none' for new accounts on both. If you don't use those instructions then credit card details will need to be entered before the account can be used in the store.
    using a computer : https://discussions.apple.com/message/24321860
    using an iPhone : https://discussions.apple.com/message/24700173
    If you want to try using the same email address on a new account then you will need to replace it on that one first e.g. via the Store > View Account menu option on your computer's iTunes or http://appleid.apple.com

  • HT5622 Can I use a reloadable prepaid credit card at the itunes store?

    Can I use a reloadable prepaid credit card at the itunes store?

    Welcome to the Apple Community.
    Yes, I believe so in most locations.

  • I can't use my apple account in my Iphone please help me a message appear said"This ID has not used in the iTunes Store"

    I can't use my apple account in my Iphone please help me a message appear said"This ID has not used in the iTunes Store"

    Hello, BaraaBa. 
    Thank you for visiting Apple Support Communities.
    This sounds like your Apple ID has not yet been used with the iTunes Store.  Here is an article that I would recommend going through when experiencing this issue.
    Use your Apple ID with the iTunes Store
    Open the latest version of iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password and click Sign In.
    Click Review when asked to review your information.
    Enter your billing information.
    Click Continue after you enter your credit card and billing information. You can remove or edit your credit card information at any time. Learn more about updating your iTunes Store account information.
    Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
    http://support.apple.com/kb/HT2589
    Cheers,
    Jason H.

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