I can't use my apps: serial number is required but I have an student edition!

Please, help me!
I can't use my apps. I haven't a serial number because have an cc student edicion.
What can i do?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Similar Messages

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    Swap Windows <-> Mac http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

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    Riisar for retail copies of the software you would need to complete the process detailed in Order an Adobe product platform swap or language swap.

  • Can i get a new serial number for Adobe CS6 Design Standard for Students and Teachers?

    I have had to re-install my Adobe CS6 Design Standard for students and teachers after having problems with my computer (MacBook Pro)
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    You normally use the same serial number that you are first issued.  If you registered your product when you first installed it then you should be able to find your setial number available thru your Adobe account online.

  • Changing from Windows to OSX, can I use the same serial number, how to do it?

    I purchased elements 10 from Adobe online and installed on a windows machine, I now have an IMac, can I install use my serial number on my new machine? I have downloaded elements 10 from my account however, it is a windows file? Is there away around it or do I have to purchase it again?

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    Mylenium

  • Can I use the same serial number for master suite when reinstalling after clean install of windows 8

    I am reinstalling windows because windows got corupted. I can not access my computer to deactivate the software.  Do I need to be worried about not having deactivated it? I will be reinstalling mastersuite 6 after I get windows 8.1 clean installed on the same computer. I just want to make sure I will not have any problems reinstalling and setting up the adobe mastersuite after I have installed windows 8.1. I don't want to have a problem with the serial number still being registered to my old installation of windows that will have been on the same pc.
    Thanks for your help!

    Your previous activation will still be in the loop, so you should contact Adobe support and ask them to reset your activations.  That way you can be sure you have the two your license allows for.  You can always skip this if you only activated once before but it will leave you with no extra activation should you find a use for a second installation.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
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    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Can I use WinXP Home serial number using WinXP Pro install disc

    Hello everyone,
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    Hey there! You would not be able to use the Home Key with a Professional disc.
    Adam
    Best Buy Community - Retail, Americas
    Forum Guidelines | Terms & Conditions | Community Guidelines | Blogging Guidelines
    *Remember to mark your questions solved and click the star under the user's name to show your thanks!

  • How can I find my PS5 serial number if I don't have access to the original box?

    How can I find my PS 5 serial number - in order to join CC. I'm moving house and my original box and disk are packed away somewhere.

    If you have registered your purchase with Adobe you should be able to find the information you seek by clicking on the red A logo at the top of this page, then clicking the My Adobe link and looking in the My Products section.
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  • Adobe haven't responded to my serial number case!! Photoshop CS4 Extended Student Edition

    Hi - I bought the student edition of Photoshop CS4 a few weeks ago. I registered on here and sent of my case to get a serial number on 21st June. A notification confirmed I had done what was required and said I would receive a reply, and therefore my serial number, in 1 day. I STILL have not heard from them via my email and have checked all emails including junk files!! Also, on here is still says the case is open and Adobe response is pending. I have one day left on the 30 day free trial and REALLY need the serial number now!!
    I rang Adobe yesterday, and after about a half hour wait finally got someone on the other end - who said that the serial number would now be sent to 'the portal'. I'll be honest, I dont know what that means but assumed that I would receive an email with my serial number. No such luck - even though the status of my case seems to have been updated on 29th June (yesterday), I presume after the phone call. It hasn't been 'updated' though!! As in, no response has been made!! I am worrying now!
    What am I supposed to do?? Where / what is the portal - somehwere else I should be checking??? Did I not do something or do something wrong? All I did was register and then fill in / open case to get serial number, including scan of my NUS student card (name, birth date, photo) - is the student card number required? Because that is the only thing I can think of that I did not include - I wish Adobe would actually tell me if I have not filled something in or something...!!
    Please help - Flo.

    Folks,
    We are aware of the backlog in Customer Service to issue serial numbers for education versions of our applications. We are addressing this and expect to clear the backlog in a few days. In the meantime you can install and run your Student Edition in Trial mode. UK and Australia users, please be aware that when you install your application in trial mode you need to select English International from the language options, not the default language English (US).
    Otherwise your serial number you will receive shortly won't work until you reinstalled your CS4 product with the English International language selection.
    See this tech doc for more info:
    http://go.adobe.com/kb/ts_kb407142_en-us
    We are going to remove individual employee's email addresses from this thread, since having them being flooded with emails won't be a solution.
    We appreciate your patience and sincerely apologize for the delays in reaching Customer Service and obtaining the serial numbers.
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  • My serial number for creative suite CS3 production premium student edition is not being accepted.

    I forgot to deactivate it on my last computer before selling it. I now do not have access to it. I am wondering if this is why it won't work. now what do i do? there does not seem to be a phone number advertised that I can call.

    Unfortunately, phone support isn't available for CS3 however you can start a chat by selecting Photoshop from the list here: Contact Customer Care.

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