I can't use my media manager

I've tried installing the verizon media manager (vmm) software on my pc several times. I attempted to contact verizon about my issues, but they seemed not to know what the media manager feature was let alone have and solutions on how to fix it. I have also changed different configurations on my computer to see if there were any conflicts i.e. turning off firewall settings and UAC, and deleting real player and quicktime. I'm just getting irritated and I don't know what to do.
The message I get while installing VMM is the media manager installation was interupted before it completed.
I'm wondering if any one knows the solution?
Thank you

Sorry that I cannot help you, but I just installed it two days ago on my Vista pc.  I did not have any problems.  Try right clicking on the file and select "Run as Administrator".
Mike T.
Alexandria, VA

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