I can't use my security questions I tried to reset it but there is no rest link. I have tried this like 4times and my email to rest it is there idk what to do about it I just wanna know how to fix it?

why does my security question not have the rest link? I have my email there but it won't let me and I have tried 4 times already. Help?!?

Because you didn't previously set up a rescue email address; this isn't the same as an alternate email address. Creating one requires supplying two of the answers.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115504)

Similar Messages

  • I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

    I want to buy music but i can't remember my security questions, It says to reset it but the link is not there to reset. It says to contact ap support but I've tried both ways to contact and it says it isn't working.

    The reset link will only show if you have a rescue email address on your account (an alternate email address is different). If you don't have one (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    How are you trying to contact Support ? You should be able to do so via the following :
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    Or if your country isn't on that page then use this form : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then add a rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?

    I can't remember my security question for my Apple ID. But when I press "send reset request to email" my email won't recieve it. What should I do?

    Wait a few hours and check the spam filter. If you still don't get it, ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102290)

  • I just downloaded iOS 6 to my iPhone 4 and all-of-sudden, the camera on the back of my phone isn't working.  Anyone know how to fix this?

    I just downloaded iOS 6 to my iPhone 4 and all-of-sudden, the camera on the back of my phone isn't working.  Anyone know how to fix this?

    The SMS links thing is highly annoying. You don't have to copy/paste however. You should see an icon like this: (>) to the right of the text bubble with the link. Tap on that, the in the screen that opens, tap "Visit".
    Alternatively, you can tap twice directly on the link, then hold your finger down after the second tap.
    Still unnecessarily difficult, but not as bad as copy/paste.
    What I don't get is why can't I find any mention of this change or how to fix it (if even possible) elsewhere online?

  • I forgot my security question i need to reset them but i can not figure out how to i have 25 dollars on my account that i do not want to lose over this somebody please help me thank you

    i forgot my security questions can anyone help me please reset them

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5312 I can't remember the answer to my security question so I follow the instruction,but there's isn't a button for send rescue email to reset my question.

    How can't I reset my security question

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95007)

  • Just purchased a new laptop how can i transfer all my music i tried with my ipod and it only transfered 1/3 of my music. what can i do to fix this issue

    I just purchased a new laptop, I connected my ipod touch to download my music, 260 songs and music videos were successful in transferring to my new laptop; however, that is only 1/3 of my music that i have on my old computer. What should i do?

    Type "move itunes library" into the Google search bar.

  • I used Instruments (Xcode developer tool) before with no issues but now getting error: "Target failed to run: Permission to debug com.cnn.iphone was denied.The app must be signed with a development identity (e.g. iOS Developer)". How to fix it?

    I have used this tool before to analyze any application, such as CNN, in the past. But it is not working anymore and giving same error for all applications. Please advise.

    The application (one wants to run instruments libraries on) has to be in running state and then select from the 'Running Applications' category and not from the 'Installed Apps' category and that should work.

  • Why can't I get the "duplicate" pull down to give me a copy of a photo? I have done this for years and suddenly, it won't work.

    I want to make a duplicate of a photo to edit, while keeping the original as it is. In the past, I have pulled down  "Photos" to "Duplicate" and it gave me a copy. This no longer is working. What should I do?  Thanks.

    What happens when you try the menu?  Have you tried the key combination Shift+Command+S?
    OT

  • How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly

    How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly...

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I just got my dads old iPhone 4. I restored it to factory settings and set it up with my apple id. The albums in my music are fine in iTunes but on my phone the albums are split and each song is its own album. Does anybody know how to fix this?

    My dad has recently gotten a new phone and I got his old one. With his permission I restored it to factory settings and set up the iPhone 4 as a new phone with my apple id. Everything has downloaded fine but I have had many problems with my music. First it was where my phone didnt recognise my apple id, but I  figured that out. Then it was where iTunes took one of my albums and split it so all the songs where their own albums. I fixed the album split on iTunes but its still like that on my iPhone. I have looked online everywhere and I still haven't found a solution! I'm getting super frustrated! Does anybody know how to fix this?

    No it's not stealing. They have an allowance that you can share with so many computers/devices. You'll have to authorize her computer to play/use anything bought on your acct. You can do this under the Store menu at top when iTunes is open on her computer.
    As far as getting it all on her computer....I think but I am not sure (because I don't use the feature) but I think if you turn on Home Sharing in iTunes it may copy the music to her computer. I don't know maybe it just streams it. If nothing else you can sign into your acct on her computer and download it all to her computer from the cloud. Not sure exactly how to go about that, I haven't had to do that yet. I wonder if once you authorize her computer and then set it up for automatic downloads (under Edit>Preferences>Store) if everything would download. Sorry I'm not much help on that.

  • HT201210 I updated my 4s over 3g to ios 7.1 it took forever and said connect to itunes. It said it was in recovery mode & needed to be restored but would wipe all content. I have never made a backup and can't loose pics of my kids birth and birthdays...

    So tonight I updated my 4s over 3g to ios 7.1 it took forever and said connect to itunes. It said it was in recovery mode & needed to be restored but would wipe all content. I have never made a backup because my computers hard drive crashed (luckily the pics were on the phone) and now after updating like apple said I should it wants me to wipe my phone... I can't loose pics of my kids births and birthdays... I tried the holding buttons and letting off to exit recovery mode with no success... I don't know what to do but I swear if apple makes me loose the priceless pics of my kids I will never buy any apple device ever again... and I will make sure no family or friend ever does either... there has to be a way somehow.. some data recovery some program... I dunno if tinyumbrella can exit it for me without hacking or jailbreaking (which I don't dare/want to do) but i need a solution. I have researched this for hours and hours with no solution so far. If I have to pay $$ for it fine I will but after I recover my data that way I will be going to samsung... anyone with a solution would be greatly appreciated... any solution...

    that makes no sense... it was only doing an update... if that's the case it should have promted me to back up first if this is even possible... there is a program that says it can recovery anything that hasn't been written over yet.. so would this not work? http://www.iphone-data-recovery.com/iphone-data-recovery.html   or would the apple store be able to recover it??? i've done plenty of data recovery on computers... why wouldn't it be possible on an Iphone... does apple seriously not care about thier customers at all??? how about thier employees that are gonna get more than an earful tomorrow when I walk in there store??? No wonder samsung paid 2 million to apple in pennies when they got sued... (how does it feel to be screwed with apple?!)

  • I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?

    I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • My sons ipod keeps coming up with security questions when trying to conect to apple store. We try to answer or set up but it just goes back to the begining. can you help ?

    Hi - My sons ipod touch keeps coming up with three security questions when trying to conect to apple store. We try to answer or set up but it just goes back to the begining and asks again . can anyone help ?

    If you get an error that says can't backup, try moving the existing backup file to a safe location and thry again. again. You can find the location of the backup file here:
    iPhone and iPod touch: About backups

  • Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    Hi I just bought an iTunes to card to purchase music but it won't let me download anything because I can't remember my security question I'm trying to get my credit card info off

    If you can't get the answers emailed to you, phone Apple from a number listed in article HE57 and ask for the Account Security team.
    (95160)

Maybe you are looking for

  • Trying to install Tiger on G4

    Just got a G4 desktop that is running 10.2, so i bought 10.4(retail dvd) to update. I have had to go back and reinstall OSX and OS10.2 because trying to install 10.4 is not working and is making my computer lock up. I have also tryed to erase the har

  • How to make a blank TOC.

    The TOC won't let me leave it blank.** The elements in the template are not delete-able. I want to get rid of it because my picture book opens up with thumbnails of the pages (in the TOC) instead of full sized pages.  Is there a fix for this? **Refer

  • Anyone know of a Java package to access the Windows registry, ntfs acl, etc

    I know Java is OS neutral but I was wondering if anyone has developed an open source or free group of java classes (probably C++ wrappers) to give you the ability to easily interface with Windows? I'm looking for ways to work with Windows users and g

  • Searching for an app

    Hello! I'm looking for an app on Itunes to help me create infomation and other things I wish to put there, so somthing coustomizable that starts blank that I can put my own folders/subfolders and put pictures and text in these. is there anything like

  • Wrong information in the hsx_cluster tables

    Hi, some days ago we added another HFM Server to our environment. We had 1 HFM Server defined as cluster, now we have 2 Servers and no cluster so the power-user have a server on their own to run the heavy tasks without disturbing the normal users. So