I can't use photoshop and illustration.

     A month ago, I downloaded trial version photoshop and illustration.
When the programs had expired, I purchased creative cloud student plan.
Unfortunately, I cannot use the programs because they still require putting serial number or buying the programs.
How can I use those programs?

Hi Sohee,
Please in addition also refer the following article.
https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Hope this helps.
Regards,
Sumit Singh

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