I can't use Photoshop CC, it closes immediately when it start. How I can resolve it???

It happened only in Windows 8.1, because in OS X, it works fine.

I tried
1. -using the cleaner after uninstalling and before reinstalling may help
2. -http://forums.adobe.com/thread/1398961?tstart=0
3. -and http://helpx.adobe.com/creative-cloud/help/install-apps.html
4. -http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html
But failed
I tried
1. http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately- launch.html?
But also failed
I also read about the driver of the video card Intel HD 4000, and I installed the last version.
I don't know what to do...

Similar Messages

  • Why is it that i paid for photoshop for £8.57 a month but then i can only use photoshop as a trail and when i want to get the full version it charges me more money??

    why is it that i paid for photoshop for £8.57 a month but then i can only use photoshop as a trail and when i want to get the full version it charges me more money??

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Lightroom is using Photoshop CC(2014) as the external editor.  How do I get it to point to Photshop CC instead?  Since I'm a CC subscriber, both versions are installed on my computer.

    Lightroom is using Photoshop CC(2014) as the external editor.  How do I get it to point to Photshop CC instead?  Since I'm a CC subscriber, both versions are installed on my computer.

    JimHess wrote:
    I just don't see why you would want both Photoshop CC and Photoshop CC 2014 installed.
    Jim, when PS CC 2014 became available, it was installed by the CC App alongside the existing PS CC app, rather than replacing it. For new subscribers who joined after PS CC 2014 was released, that's the only version that was installed (though the option to install PS CC is available via the Previous Version function of the CC App). Thus on my Windows system I have both versions installed automatically (because I started to subscribe before CC 2014 was released), whereas on my newer MBP only PS CC 2014 was installed because I installed it after CC 2014 was released.

  • I have used photoshop for several months now when I login, I have lost all my fonts and actions... it is saying I have zero days left in my trial...

    I have used photoshop for several months now when I login, I have lost all my fonts and actions... it is saying I have zero days left in my trial...

    Hi rachel,
    Please refer to the help document below:
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    Regards,
    Sheena

  • My Ipod touch plays music but every time I open an app that I have downloaded it closes immediately.  This started happening after updating to the latest version of Ipod software.

    My Ipod touch plays music but every time I open an app that I have downloaded it closes immediately.  This started happening after updating to the latest version of Ipod software.

    Here's a couple things to try:
    1. Reset the iPod by holding the sleep/wake button and home button at the same time for 10-15 seconds until the Apple logo appears on the screen.
    2. Uninstall and reinstall one of your purchased apps. Sometimes this can rectify the issue.
    3. Connect the iPod to iTunes and restore it. New system software usually resolves the issue. Make sure you sync before restoring because a restore removes the data from your iPod.
    Hope one of these works for you!

  • 3rd party apps close immediately when opened

    Hello All,
    I saw that this issue: "3rd party apps close immediately when opened" was happening often on older iPAD posts, however, was not able to find a solution.  I cannot open any 3rd party apps, but email, photos, etc work fine.  thanks for the help!

    If it's happening on all the apps that you've downloaded from the App Store, but not the Apple built-in ones, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.

  • Adobe 5 closes immediately when I click the "Print" button.

    Adobe 5 closes immediately when I click the "Print" button.

    Meredith Lincoln wrote:
    Yes
    If you want help with your problem you are going to have to expend a little more effort in providing information on the details of the original problem and fully answering the questions people ask.

  • TS2771 After updating my software my apps open and close immediately when selected

    After updating my ipod software my apps open and close immediately when selected.

    See:
    iOS: Troubleshooting applications purchased from the App Store
    Restore from backup. See:
    iOS: How to back up
    Restore to factory settings/new iPod

  • Can I use photoshop to edit pictures etc when my computer is offline?,

    I"m new to image processing, but am an old hand at word processing.   I've been bounced from window to window for what seems like several hours now. Adobe Photoshop, like Microsoft Office, seems to be the industry standard for its field and both companies seem to be constantly finding new ways of screwing the customer, or that's the way it looks to me. When initially purchasing the product,it is not always possible to get essential information either from reading the package, asking the store clerks who sell it to you, or going on internet chats at vendor websites as I am doing now. 
    Sometimes when you buy software it is only good for one computer, sometimes up to five.  And what happens, now, if you process words and images offline and miss out on the endless series of "updates" (that may have come from hackers instead of from Adobe and Microsoft as the senders claim?)  I seem to be running into all sorts of problems first with continuing to do word processing with Microsoft products, and in trying to avoid these same problems now when getting started with image processing with Adobe.
    I have been around word processing software for the last twenty years, or actually for as long (and longer) than there ever was such a thing.  There was a time when you bought a disk, put it in your computer, followed the prompts, and started typing.  The software didn't change and there was no time limit on being able to pull a document out of a file, make changes to it, and then put it back-- "ad infinitum."  Apparently things are different now, are they not?  What a mess.

    Yes, the desktop applications in Creative Cloud, such as Photoshop and Illustrator, are installed directly on your computer, so you don’t need an ongoing Internet connection to use them.
    An Internet connection is required the first time you install and license your apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days.
    Annual members can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode.
    Creative Cloud Help | Creative Cloud / Common Questions
    Hope that Helps!
    ~ Arpit

  • I am using photoshop cc 2014.2 And when I use save for Web it gives me a dialog box that says it is using Latin characters I've never seen this before. Does anyone have an answer for this problem or do I need to go back to the older version of Photoshop.

    I'm using Photoshop cc 2014.21 I you save for Web and dialog box comes up that says that Photoshop is using Latin characters and that servers cannot recognize Latin characters in webpages and you may have trouble viewing these pages does anyone have an answer for this problem?

    What Firefox version is currently installed on the computer?
    You can find the full version of the current current Firefox release (37.0.2) in all languages and all operating systems here:
    *https://www.mozilla.org/en-US/firefox/all/
    If you have a very old Firefox version then you could consider to uninstall that version to clean up existing registry keys (especial the uninstall key).
    Make sure NOT to remove "personal data" when you uninstall Firefox, because that will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
    Check the Firefox program folder and remove the Firefox program folder if there are still files left in it.
    *(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
    *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
    It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • Acrobat X closes immediately when PDF is double clicked

    I run CS6 (English) on Windows 8 (German). If I double click a PDF Acrobat opens and immediately closes again. I can drag the PDF document on window head and the document opens fine. I can also click to a PDF that is pinned to the task bar and it opens. But if I double click a PDF document it closes immediately. I'm aware of the EULA bug and also applied the AcrobatFix. Since I'm able to open the documents and no EULA shows up when I open Acrobat it seems to be somethibgn different. It is really annoying.
    Marcus

    Partly solution:
    I saw that the PDF files where associated with Acrobat Reader which has been updated to version 11. I changed the association to Acrobat X and now I can open the files with a double click again.
    Marcus

  • Tomcat Server window closes automatically when I start it

    Hi,
    I am using Apache Tomcat 4.1 to work a small Web application. Each time when I start the Tomcat server the window comes up and closes automatically. Is something wrong with my configuration ?
    Do I have to make any changes to server.xml ?
    Pls help..
    Thanks,
    bobby.

    I think Tomcat 4.1 works fine with JDK1.5.0. Untill last week I was able to work on my application.
    This problem started after I did a reboot. Ever since then I am having this problem
    I tried to set the JAVA_HOME from the CATALINA_HOME dir and this is what I got,
    C:\PROGRA~1\APACHE~1\Tomcat 4.1\bin>set JAVA_HOME = C:\PROGRA~1\JAVA\jdk1.5.0_0
    C:\PROGRA~1\APACHE~1\Tomcat 4.1\bin>catalina run
    The JAVA_HOME environment variable is not defined correctly
    This environment variable is needed to run this program
    NB: JAVA_HOME should point to a JDK not a JRE
    Using CATALINA_BASE: C:\Program Files\Apache Group\Tomcat 4.1
    Using CATALINA_HOME: C:\Program Files\Apache Group\Tomcat 4.1
    Using CATALINA_TMPDIR: C:\Program Files\Apache Group\Tomcat 4.1\temp
    Using JAVA_HOME: C:\Program Files\JAVA\jdk1.5.0_00
    '-Dsun.io.useCanonCaches' is not recognized as an internal or external command, operable program or batch file.
    And when I did a sanity check this is what I got,
    C:\PROGRA~1\APACHE~1\Tomcat 4.1\bin>dir C:\PROGRA~1\JAVA\jdk1.5.0_0
    Volume in drive C is PCSRP21
    Volume Serial Number is D84F-A786
    Directory of C:\PROGRA~1\JAVA
    File Not Found
    C:\PROGRA~1\APACHE~1\Tomcat 4.1\bin>dir C:|PROGRA~1\JAVA\jdk1.5.0_00
    The system cannot find the path specified.
    C:\PROGRA~1\APACHE~1\Tomcat 4.1\bin>dir C:\PROGRA~1\JAVA\jdk1.5.0_00
    Volume in drive C is PCSRP21
    Volume Serial Number is D84F-A786
    Directory of C:\PROGRA~1\JAVA
    File Not Found
    Does this imply Tomcat is not able to recognize my Java directory ?
    Thanks,
    bobby.

  • Every time I change my home page then close Firefox, when I start it up again, my new home page is replaced by a search window...how do I change my home page?

    In prior versions of Firefox I had three tabs pop up when I started the program. I load the addresses for those same three tabs into my home page setting under options...close Firefox...then start it up again and the tabs don't get saved. Not sure where I'm going wrong...this process worked in earlier versions.

    After trying many of the suggestions found online I found that the only thing that worked was to completely uninstall firefox and re-install it again!

  • HT5100 Itunes u just opens and closes immediately when I try to use it. It worked previously, and now it doesn't.  I tried uninstalling it and then installing it again and it still closes as soon as I open it. Other apps do not do this. What should I do?

    iTunes u closes as soon as I open it. What should I do?

    I would start with this FAQ Entry first, if you have not done so yet: http://forums.adobe.com/thread/792580?tstart=0
    It starts with a checklist for getting PrE set up properly, then moves into tuning up one's system and OS (you have done a lot of that already), and then goes into troubleshooting tips. Note: those tips rather work up quickly in "degree of difficulty," and DO become quite technical, but things like the "Finding Clues" link will give some tools, that might prove useful, like the use of Windows' Event Viewer to track down issues.
    One of the first things to look at would be your video driver. I would go to the video card's/chip's mfgr's. Web site, and check for a later driver. Do not trust Windows, or any utility to tell you if you have the latest driver. If there is not a newer video driver, or it will not install properly on your system, be sure to check with the HP Web site, as HP, Dell, Lenovo, and some other mfgrs. will re-package video drivers to suit their specific setup.
    One troubleshooting technique, that might prove useful (however, those deleted programs bother me a bit here), would be to create a System Restore Point for now (see Windows Help for doing this with your particular OS version). Then, boot to Safe Mode, and choose an older System Restore Point, from when things did work. This might take some trial-and-error, to get back far enough. Test. At the worst, you will only have lost a few minutes, as you have your new System Restore Point for now, to fall back on.
    Good luck,
    Hunt

  • Photoshop Elements 9 closes immediately on startup

    The title is pretty much the gist of it. Photoshop Elements 9 suddenly stopped working a while ago and I've made multiple attempts to find a solution over the past week, but to no avail. It worked perfectly earlier this month, I've run antivirus and malware scans, and I'm running 32bit Windows 7. I don't have the disc to reinstall photoshop anymore, else I would have tried it long ago, but I do have the CD Key.

    Oh, thanks. I was prompted to write the reply to wherever it was posted before the fact after I signed in, so I'm not sure where it wound up. Still, thanks for moving it to the right spot.

Maybe you are looking for

  • Is this a bug? loading component swf with MovieClipLoader

    Guys, one wierdarse 'bug?' for you. I have a swf created in Flash 8 Pro, published to Flash 7 with AS2.0 which contains just a selection of components dragged from the standard library (date chooser, date field, combo bog, radio button ,number list e

  • Link DN with information coming from active directory

    I have setup a Unified CM and IM/presence server. The Unified CM server is connected to LDAP active directory to authenticate the users that login via the Cisco Jabber Windows client. I have configured CSFdevices for each user and created a DN which

  • How to convert string into date datatype

    hi! there i've a date in string format like MM/dd/yyyy eg:String sDate = "01/30/2002"; and i want to convert this string format into java date format same as 01/30/2002 only when i write like this SimpleDateFormat formatter = new SimpleDateFormat ("M

  • Adobe Application Manager keeps opening/closing?

    Hello. Installed 6 copies of CS5.5 Design Premium this weekend on some machines in our studio. Did all the updates, etc. and everything was fine. Now, on 3 of the machines, every minute or so, the Adobe Application Manager pops up in the dock, then d

  • Table SWWUSERWI empty

    Hi Colleagues, I'm trying to implement a basic travel workflow approval process. I've created a basic organizational plan, as attached (organizational_plan.PNG). The user Maria and Manuel are both linked with valid system users. When I execute transa