I can't use Raid Admin connect to Raid

Hi All,
i can't use raid admin connect to my Xraid.
network is ok, networkcable is ok.Raid works find.
when i use raid admin connect to Xraid, it shows me"connection error" and then the app take more than 50% cpu usage.
any ideas?

Hi Chris,
If the controllers are not properly seated in the RAID chassis, they will not be able to communicate with RAID Admin and you will get a connection error. Improperly seated controllers can lead to other problems as well, so I would recommend reseating them.
To do this, power down the RAID by pushing the power button on the back and holding it for about 5 seconds. The RAID will not power off completely, but all the indicator lights on the front of the chassis should go out. Once those lights are out, unplug both power cables. Release one of the controller cards by pushing inward on both clips, then pull the card about half way out. Push it back in gently until both clips click into place. Do the same with the other controller card. Plug both power cords in and push the power button to power the RAID back on.
You should either unmount your RAID from your server, or power the server off before you power off the RAID. You can power your server back on once all the indicator lights on your RAID show green. If you have just unmounted it, it should mount automatically once the RAID controllers are up and running.
Hope this helps.
-Phoenix

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