I can't use wi-fi and internet, why?

I was given a phone BlackBarry 9780. But I can't use wi-fi and internet (I have them turned on, but it's useless).
Could anybody explain me why is this situation?

Hi and Welcome to the Community!
There are a lot of possible reasons, but from your brief description, all I can do is give you a long list of all that I can think of, and you'll have to determine which applies.
On some BB OS levels, there is no ability to use WiFi and the native Browser unless you have a proper data plan in place from your mobile service provider to enable those services.
KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone
Since the BB was used, it may not have been properly cleansed...refer:
KB05099 Steps to take before selling or after buying a previously owned BlackBerry smartphone
Even if it was partially cleansed, but was previously associated with BES, there could be a latent IT Policy blocking this usage:
KB30076 How to check for an IT Policy on a BlackBerry smartphone
Depending still on your OS level, you may have to enable the "hotspot" browser within the native BB Browser settings:
KB29087 Unable to browse the Internet over a Wi-Fi connection on the BlackBerry smartphone
KB23699 Simplified browser selection in BlackBerry 6 and BlackBerry 7
You may need to investigate obtaining and installing an alternate browser -- e.g., Opera, which can function via WiFi totally independent of BB-proprietary requirements.
Of course, I also can't tell exactly what you mean by "can't use wi-fi"...can you not even connect to any WiFi networks at all? If so, what exactly do you do (step by step please) and what exactly happens?
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Thank you very much. I'll be waiting for you message.
Messaggio originale----
Da: [email protected]
Data: 26/01/2015 17.56
A: "Umberto Gangi"<[email protected]>
Ogg: How can I use the "Copy and paste" tool in order get stamps in the same position in different pages (Acrobat XI for PC)?
    How can I use the "Copy and paste" tool in order get stamps in the same position in different pages (Acrobat XI for PC)?
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