I can't view purchase history, please read

I Press the link it gives you to view purchase history and when I have to sign in with my apple ID it says can't connect to iTunes store. It's done this for weeks now and is bugging me as I need the info on it to retrieve a game account.    I'm on an ipad air

Hsiang Ting, Unfortunately this is a user to user forum. You need to contact iTunes through: http://www.apple.com/support/itunes/contact/

Similar Messages

  • HT204088 Can you view purchase history on your iPhone?

    Can you view purchase history on your iPhone?

    You can view your recent purchase history, and optionally contact iTunes Support about a problem with one of them, via this page (it doesn't show purchase numbers, but does list the items and their prices) : http://reportaproblem.apple.com

  • HT204088 Can I view purchase history from iPad?

    I know I can view purchase history from computer but can it be done frame ipad?  I would just like to review what has been purchased

    https://discussions.apple.com/message/22399267#22399267

  • HT201272 Can I view purchase history from my iPhone 4

    can I look at purchase history on my iPhone 4? I havnt got access to a p. c at the moment, thankz

    The only thing that happens when you sync regarding SMS is that it is saved in the backup file. There are 3rd party softwares out there that are able to get into the backup file, and there is also software out there you can put on the computer and extract the SMS from the phone (Touch Copy). Up to you which way you want to do it.

  • HT204088 How can I view purchased history on my iTunes iPhone app

    I would like to know how much I owe iTunes I bought some songs and I went over. How can I check on my iPhone iTunes app?

    You can't. It can only be viewed on the desktop version of iTunes Store. You have to sign in on the upper right part of the iTunes Store window and there is an line item that shows past receipts.

  • Unable to View Purchase History

    I wanted to view my past purchases so I went to the iTunes stores. Clicked on the view account button and put in my password. I see all of my account information, but there is not a button (like it says in the instructions to view purchase history) that says "View Purchase History." Can I view this information elsewhere or is the button simply missing?

    The button has been temporarily removed from the Store. No reason given, but possibly due to the holiday rush. Try again in a few days. If you have a pressing matter, contact Customer Service directly.

  • HT204088 How can i view purchases made with an itunes gift card?  All purchases were made from my phone.

    How can i view purchases made with an itunes gift card?  All purchases were made from my phone.

    The article from which you came has instructions on how to view your purchase history. Where in those instructions are you encountering difficulty?

  • How to view purchase history by Appleid

    How to view purchase history by Appleid...when updating apps / programs message pops up "  update not available with this Appleid"

    Hi there Pat_1,
    You may find the information about past purchases in the article below helpful.
    Download past purchases
    -Griff W. 

  • HT204088 unable to view purchase history via ipad

    unable to view purchase history via iPad.   error:  unable to connect to iTunes Store.

    Brian, this is only a user forum. For billing issues, you need to contact iTunes Support:
    http://www.apple.com/support/itunes/contact/

  • How can I view the history of paid applications for my iphone???

    How can I see the history of all purchased paid applications for my iphones?
    I tried the order history from hte store but there is nothing there?
    Where is the paid apps history?
    Thanks/Panos

    Hi...
    Launch Safari on your iPhone.
    Type this in the address bar:  http://store.apple.com/us
    Then tap Account right side of the window (just above New to the Store) then tap View Order History and sign in.

  • Unable to view purchased history in Mac App Store

    I am unable to view my purchased history in the mac app store.
    I just purchased a new macbook air and went to the app store in the hopes of downloading the apps I purchased onto this new this new device. I am unable to view them on this device although I have been able to view them on my macbook pro.
    Is there a way to restore the list of apps onto this new device?
    I have gone to the individual apps and re-bought them. Once I try to buy I get a message informing me that I have already purchased this app in the past and it starts to download. But it still does not appear in the purchased list once the download is complete.
    Moreover, I have purchased adobe elements 9 and I am unable to re-buy it since adobe has released elements 10.
    Please help.
    MJ

    Launch iTunes on the MBAir.
    From the menu bar click Store > Authorize This Computer
    Now back to the menu bar again click Store > Sign Out
    Now follow the instructions here >  Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Make sure you are using the same Apple ID and password that you used on the MBPro.

  • I can't find purchase history.I want to refund app fee

    I can't find my account status for purchase history.
    iTuns charged 2 dollars for 2 apps on 07/11/11.
    And I don't like use the apps now.
    Please help me to refund.
    My name is HsiangTing,Huang.
    < Edited By Host >

    Hsiang Ting, Unfortunately this is a user to user forum. You need to contact iTunes through: http://www.apple.com/support/itunes/contact/

  • Can I delete purchase history from ibooks?

    How can I delete unwanted purchase history from my iBooks account?

    Well, it is possible to delete it permanently.
    At first I should notice the problem is that, when you delete a book from ibook in mac the notification which comes up tells that the book would remain in icloud so you have to delete it from icloud.
    To do this, open itunes, click on itunes store link on top right, now your your apple id should be show up on top left side, now click on books link next to app store on top, this full page is apple bookstore, on the right bar under "books quick links" you would see "purchased", click on it.
    THESE ARE ALL THE BOOKS YOU HAVE BOUGHT. IF YOU SLIDE OVER EACH OF THEM YOU WOULD SEE A "X" SIGN ON TOP LEFT SIDE OF EACH COVER CLICK ON IT, BY DOING SO YOU WOULD DELETE THE BOOK FOREVER FROM ICLOUD IN YOUR APPLE ACCOUNT.
    BY NOW IF YOU DELETE THE BOOK FROM YOUR IBOOKS APP IN YOUR MAC, IT WOULDN'T TELL YOU THAT IT WOULD BE STORED IN ICLOUD.
    YOU'VE DELETED THE BOOK FROM YOUR MAC AND YOUR ICLOUD APPLE ACCOUNT. AND YOU WOULDN'T SEE IT ANYMORE.
    YOUR DONE.
    HAVE FUN.

  • HT204088 How to view purchase history on iPad

    How do I view my purchase history so that I can get my receipt number for something I have purchased??

    You can get the receipt number in a computer with iTunes. Open iTunes and go to iTunes Store. Then, press your email and access to your purchase history

  • How can I view deleted history?

    Hello! I would like to view my history from February 2014, but I am not able to view any history beyond March 2014. I am pretty sure that I deleted all of my history since February, but if anyone thinks that there might be another reason that I am not able to view this history then please let me know.
    Please let me know of all of the ways that you can think of for viewing deleted history. Also, please let me know if it's possible that something besides deletion happened to this history and that I should be looking into other means to view my activity in February 2014.

    You can make a backup copy of the current places.sqlite file in the Firefox profile folder and see if you can restore an older copy of the places.sqlite from before you deleted that older history.
    You can use this button to go to the currently used Firefox profile folder:
    *Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    Restore a previous version of a file:
    *Right-click: Properties > Previous Versions
    *http://windows.microsoft.com/en-US/windows7/Previous-versions-of-files-frequently-asked-questions

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